Frederico Medeiros Sonaglio

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The Best “Management Lessons” Story You’ll Ever Read

A Roll of the Polyhedral Dice<p>Everything I Need to Know About Management I Learned from Playing Dungeons and Dragons<p>Quartz<p>Such as: Often, the best candidate for a given job isn’t the person who’s most skilled at fulfilling its primary requirement, but instead is a more well-rounded individual, a …

The Big Lie of Strategic Planning

All executives know that strategy is important. But almost all also find it scary, because it forces them to confront a future they can only guess at. Worse, actually choosing a strategy entails making decisions that explicitly cut off possibilities and options. An executive may well fear that …

Should Tim Cook Care About a 10% Stock Drop?

On Monday evening, Apple reported earnings and revenue that were above expectations. Sales of iPhones, however, were a little lower than predicted, and the company’s revenue forecasts struck some observers as underwhelming. In after-hours trading, the company’s share price fell 9% — representing …

Why Sales Organizations Fail

What prevents a sales organization from achieving success? After studying hundreds of sales organizations, I have found the answer to this question is directly related to the challenges associated with their development stage.<p>Every sales organization can be classified based upon whether it is in a …

How to Build Brand Religion

On Thursday at 11 a.m., the Supreme store in Soho debuts a new sneaker design, and people wait around the block to be the first to purchase it. Roughly a mile away in Madison Square Park, a line snakes past manicured lawns as people wait an hour in line to buy a Shake Shack cheeseburger. Further …

The Four Secrets to Employee Engagement

How did you feel about coming to work this morning?<p>I’m sure many factors influenced whether you felt like digging right in, but one of the most significant was almost surely your boss.<p>It seems obvious: Direct supervisors who set their teams up for success, observe them in action, ask for feedback, …

One Big Reason Why There Are So Many More Billion Dollar Start-ups

A billion dollar valuation is a huge milestone for a start-up, and not just because Justin Timberlake said so in <i>The Social Network</i>. The billion dollar mark gets thrown around by venture capitalists as shorthand for the level of success they’re looking for when they invest, since the typical outcome …

Life is Luck — Here’s How to Plan a Career Around It

Daniel Kahneman has claimed the following as his favorite equation:<p><i>Success = talent + luck</i><p><i>Great success = a little more talent + a lot of luck</i><p>Kahneman’s implication is that the difference between moderate and great success is mostly luck, not skill. Chance plays a much greater role in our careers …

Inequality in the United States and China

Income inequalities in the United States and China are not only high, and similarly high (which has been the case for a decade already), they are also becoming a serious political problem in both countries. President Obama in his 2012 State of the Union address called inequality a “defining issue …

How Netflix Reinvented HR

Artwork: Freegums, Good Vibrations, 2011, acrylic on wood, 8′ x 15′<p>Sheryl Sandberg has called it one of the most important documents ever to come out of Silicon Valley. It’s been viewed more than 5 million times on the web. But when Reed Hastings and I (along with some colleagues) wrote a …

How Silicon Valley Became The Man

Silicon Valley has been taking a lot of heat lately for its power and elitism. That’s only natural for a region that has rapidly gained enormous economic and cultural clout. But it seems especially ironic that this is happening in the San Francisco Bay area, that one-time headquarters of flower …

Leslie Perlow: Thriving in an overconnected world

Leslie is the Konsuke Matsushita Professor of Leadership at the Harvard Business School and author of the book, “Sleeping With Your Smartphone.” She …

Four Mistakes to Avoid When Predicting Competitors’ Moves

Since 1986, Byron Wein, Vice Chairman Blackstone Advisory Partners (part of the Blackstone Group), has been offering 10 predictions for the coming year. Most years he is about 50 percent correct. But for 2013 he was only about 15 percent on target. Gold did not reach $1,900 an ounce. Iran did not …

Motivating People to Perform at Their Peak

Almost all decisions, big and small, are choices between <i>exploring</i> new possibilities and <i>exploiting</i> old ones. When you explore, you select an option that’s unknown—or reexamine one that wasn’t optimal in the past to get new information about it. When you exploit, you choose something that’s yielded …

Chile’s Attempt to Cut Traffic Meets the Law of Unintended Consequences

Within months after Santiago, Chile, implemented a drastic overhaul of its antiquated bus and subway routes with the intention of reducing car use, congestion, and pollution, many commuters abandoned public transportation in favor of cars. In part because the 2007 implementation of the …

The CEO of Ciena on Surviving an Industry Collapse

<b>The dot-com bust not only hurt Internet start ups—it pummeled telecom companies, many of which went bankrupt or were forced into mergers. Ciena CEO Gary Smith, the company’s CEO since 2001, describes how his company survived, regrouped, and resumed its growth.</b><p><b>How was Ciena doing when you became its</b> …

Stop Trying to Predict Which New Products Will Succeed

When is it possible to predict a product’s success? How you answer this question may be the most important factor in how you design your product development process — and, ultimately, in whether your business succeeds or fails.<p>Is market performance predictable for a specific product or class of …

Do You Know What Makes Your Company Distinctive?

Every company has a limited amount of time, money, and resources that it can invest in innovation. That’s why they should focus their energies on opportunities that will set them apart from their competition — that is, they should innovate where they differentiate.<p>One company that does this …

The Right Way to Answer “What’s Your Greatest Weakness?”

Thomas Jefferson once said that “honesty is the first chapter in the book of wisdom”. Though truth-telling abounds in grade school platitudes, it seems scarcer the older we get. But this decline in honesty — let’s call it <i>dishonesty</i> — isn’t necessarily innate. Dishonesty can be taught. In my …

Your Employees Want the Negative Feedback You Hate to Give

Would you rather hear positive feedback about your performance or suggestions for improvement?<p>For the last two weeks, we’ve been compiling data on this question, and on people’s general attitudes toward feedback, both positive and corrective. So far we’ve collected it from 899 individuals, 49% from …

Strengthen Your Strategic Thinking Muscles

Have you been told that you need to be more strategic? Whether through 360 feedback or after a failed promotion attempt, being told that you aren’t strategic enough really stings. Worse is when you try to clarify what “more strategic” would look like and get few tangible suggestions.<p>Being more …

The Cultural Perils of Clockwatching

Although I have researched cultural differences for many years, it is only recently that I have come to see how my American obsession with punctuality and clockwatching can sometimes lead me astray. The truth is, time may be of prime importance in some cultures, but in others it is firmly …

How an American Express Executive Drives Growth

<b>As group president of enterprise growth at American Express, Dan Schulman is trying to expand the brand to serve non-affluent customers who he says are paying too much for existing financial services. Prior to joining American Express in 2010, Schulman was CEO of Virgin Mobile and Priceline.</b> …

Mindful Culture through Simple Exercises

When we started our first restaurant in 2004, our goal was to create a place where people wanted to not just eat but also to work. Just like Southwest Airlines or Starbucks, we recognized that a happy staff means happy customers and a more productive, profitable business. But what would this …

EXAME

<b>1. Destaques do ano</b> <i>zoom_out_map</i><p><b>1</b>/32 (Divulgação)<p>São Paulo -- Em 2013, testamos cerca de 300 apps para smartphones e tablets, que resenhamos em nossas …

How We Are Entering The Second Phase Of The Mobile Revolution

Think your smartphone is smart? You ain’t seen nuthin’ yet. The technology that powers mobile is in the process of spreading, well, everywhere—and the world around us is going to be radically transformed as a result.<p>Think of it as the next big phase in the evolution of mobile computing. Cars, …

Three Reasons Your Startup Will Suffer Without DevOps

DevOps—it’s not just the latest buzzword from the IT sphere. It’s a paradigm shift in the way technology companies look at the marriage between software development and the infrastructure that powers it.<p>It’s wrong to assume that only enterprise businesses can benefit from or need a DevOps strategy. …

BlackBerry Reports Massive $4.4 Billion Quarterly Loss, Inks a Deal With Foxconn

BlackBerry, the troubled Canadian smartphone company, just reported its quarterly results and, well, let’s just say its troubles aren’t getting any …

Foxconn