By Flora Spink | Leadership development articles

Trust Your Employees, Not Your Rule Book

Here’s the good news: The big airlines are revising their rules for booking and boarding flights — rules that led to one of the great business fiascos in recent history, United Express Flight 3411. Here’s the bad news: If the long-term lesson that leaders of the airline business (or any other …


Quiet please: Introverts might make better CEOs

A new 10-year study published in this month's <i>Harvard Business Review</i> proves what HBO's <i>Silicon Valley</i> already showed us—successful CEOs often <b>don't fit the stereotype of the extroverted, confident executive glad-handing at conferences</b>. The study, called the CEO Genome Project, looked at performance …

Silicon Valley

Assess, Experiment, Improve: How Great Leaders Build Efficient Teams

Most business leaders are aware of the value that collaboration brings to productivity, such as improved performance and job satisfaction. Since the benefit of working in teams is relatively common knowledge, collaboration has become an organizational staple.<p><i>Harvard Business Review</i> reports that, at …


How Leaders Can Encourage Employees To Speak Up

As a leadership coach, there are a few questions I am asked consistently by HR professionals and executives, one of which is: Why don’t people speak …


What's Better: a Mentor or an Advisory Board (or Both)?

There's a lot you don't know as a new entrepreneur, so why not let someone who's been there lend you a hand?<p>In the past year, the Small Business Administration (SBA) published its final rule for the Mentor-Protege program, an initiative that allows small businesses to pursue larger and more complex …


5 Simple Things the Most Incredibly Respected Bosses Do (Every Single Day)

Often overlooked aspects of what it really takes to be a truly great boss<p>We can all rattle off qualities we absolutely hated in our old bosses quicker than we can the good ones. Like it or not, those awful bosses are what brought us here to where we are now.<p>Whether you have three employees or 300 …

Employee Engagement

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have such an easy direct …

How Aligned Is Your Organization?

Most executives today know their enterprises should be aligned. They know their strategies, organizational capabilities, resources, and management systems should all be arranged to support the enterprise’s purpose. The challenge is that executives tend to focus on one of these areas to the …


Followers Don’t See Their Leaders as Real People

Great leaders, especially in large organizations, aren’t really people. They’re mental images.<p>They may be flesh and blood to the senior team and the assistants in the C-suite, but to people in outer orbits, from operational departments to business units, they are imaginary constructs. Employees …


Whiteboard Session: The Ingredients of Great Leadership

Managing a Team That’s Been Asked to Do Too Much

Recent cases highlighted in the media suggest that executives, in a desperate quest to quench the market’s unquenchable thirst for growth, are ignoring reason and dictating growth targets so insurmountable that their employees are turning to unethical and perhaps illegal means to achieve their …


The Best Strategic Leaders Balance Agility and Consistency

As a former consultant, I have a deep and abiding love for the use of 2×2 matrices in business strategy. My favorites are those that highlight two factors that seem, at first glance, in conflict. I find these particularly relevant to personal development, as individuals often must resolve the …


The Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out

Publication Date: <b>January 03, 2017</b><p>The one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes--a direct report's anxious questions, your …

What Six Leaders Learned From Their Biggest Mistakes Of 2016

These leaders learned how culture solves problems, why not every change is an innovation, and that poaching talent doesn’t always pay.<p>From Volkswagen’s ongoing recovery from its emissions scandal to revelations about Wells Fargo’s fraudulent consumer accounts, 2016 hasn’t been short on corporate …


10 CEOs Share Their Leadership Goals For 2017

CEOs across industries share the leadership lessons they learned in 2016 and the leadership goals they plan to pursue in 2017.<p><i>Fast Company</i> asked CEOs across industries—social good, sexual health, beauty, tech, and more—about how they would like to bolster and improve their leadership style in 2017. …


The Definitive Management Ideas of the Year from Harvard Business Review

Publication Date: <b>November 01, 2016</b><p>A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors …

Employees Naturally Trust Leaders Who Have These 5 Powerful Habits

These are the essential traits of a trustworthy boss.<p>Organizations far and wide have for years attempted to crack the code on what makes for a healthy and profitable work culture. Well, let me save you time and money and simply break it to you here: It is trust.<p>We already know this to be true from …


Developing Women Leaders in a Trump Presidency - The 4 Steps to Take Now

One week after the election, I spoke to a "secret group" (hint: pantsuit is in the name). These professional women were diverse in race, ethnicity, sexual orientation and gender identity, but shared a common state of mind: they all felt like they had been kicked in the stomach. Although not …


Great CEOs See the Importance of Being Understood

No one who listens to Alan Mulally describe Ford’s remarkable turnaround escapes his rendition of <i>One Ford</i>, <i>One Team</i>, and <i>Working Together</i>. “Those are more than just words,” he passionately declared. Ford employees were expected to carry their CEO’s “one-ness” message with them on laminated …