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How to Get Someone to Put Away Their Phone and Actually Listen

How to Get Someone to Put Away Their Phone and Actually Listen

Harvard Business Review - Joseph Grenny and Kelly Andrews

No, it’s not just you. If you’ve ever doubted that you had your boss’s full attention while her laptop is open in front of her, stop doubting. In spite of her protests that “I’m listening, go ahead…,” she wasn’t. Decades ago, research settled the question of whether you and I can do two things at …

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