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Service design: An interview with Andy Polaine

• Play<br>• Pause <i></i><br>Download (mp3: 38.7MB, 40:19) What is service design, and how does it relate to UX?<br>Share this episode<i></i><i></i><i></i><i></i><i></i> <br>TranscriptGerry Gaffney: This is Gerry …

Jawbone: The trials of a 16-year-old can’t-miss startup

The first thing you notice about Hosain Rahman, CEO of the much-buzzed-about gadget maker Jawbone, are his wrists. A big, hirsute, 38-year-old bear …

Apple, The Oil Company?

There will be iPhones, but for how long?<p>$18 billion. Profit. One quarter. Pure insanity.<p>How insane? It’s the highest earnings for a company in a …

Apple Pay

The one reason a Facebook phone would make sense

So Facebook is reportedly about to unveil a phone, built by struggling Taiwanese handset maker HTC, that has been modified to put Facebook and its various services in the foreground. Facebook has been working on this for years.<p>The business case for both companies is clear, in theory. Facebook wants …

China’s Lenovo is doing innovative things—But its plans to topple Apple seem farfetched

Chinese tech companies have a tendency to copy instead of innovate. Lenovo is one company that appears to break this mold.<p>Here, the UK’s Daily Telegraph details how Lenovo brought PC usage to the Chinese masses by coming out with hardware that translated English script into Chinese characters.<p>And …

MI5 and industry join forces to fight cybercrime

Cyber-security experts from industry are to operate alongside the intelligence agencies for the first time in an attempt to combat the growing online …

A Sirious matter: Apple hit with patent lawsuit in China while media bay for blood

Apple is appearing in a Shanghai court today to face China’s Zhi Zhen Internet Technology, which says that Apple’s dulcet-toned voice interface violates its patent. Zhizhen started developing the Xiao i—or “small i”—robot, a “voice-activated personal assistant”, in 2003 and was granted a patent in …