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Know What to Expect From Hotel Amenities

When you’re staying at a hotel domestically or abroad, your guest stay often includes a few additional amenities. These extra services or products …

Hospitality

Wake up – loyalty means nothing without a quality experience

Real loyalty is elusive so many continue to rely on discounting or ‘payback’ to encourage purchases. Though this approach works, it does not foster …

Customer Experience

FCM finds role as NDC technology driver

Amadeus announced a long-term distribution contract with Flight Centre for EMEA and Asia in March but the mention of work around the NDC standard was …

Fizzle and flop or crackle and pop: Will blockchain in travel see mass adoption in 2018?

This is a viewpoint from Trond Vidar Bjorøy, blockchain investor and advisor.While there isn’t much yet to indicate that blockchain technology will …

Blockchain

NDC tipping point? – Seeking simplicity – Part Two of Two

This is an analysis by Philippe Der Arslanian, CEO, Answair.This is the second of two articles looking at what needs to happen for an NDC tipping …

Innovation

The Best Day to Buy Airline Tickets

We've got some surprising answers to the travel question we get asked most often.

Airlines

Sabre Travel Network's Jorge Vilches @ STX 2018

YouTube

He led Airbnb and WeWork’s expansions into Asia. Now, he helps startups do the same.

<i>This article is part of Tech in Asia’s partnership with The Jay Kim Show where we publish the revised transcripts from the show’s podcast interviews</i> …

Startups

Culture Trip picks up $80M for its millennial-focused travel site

While a lot of travel startups (Airbnb, Ctrip, Kayak, to name a few) have made waves by disrupting how people search for and buy accommodation, flights and other travel services, the ongoing interest in building out strong content plays to attract audiences is also being played out in the travel …

Startups

OTA Insight talks disruptive channels, OTA-hotel relationships and staying ahead

This is the continuation of a series of articles spun out of tnoozLIVE@TTE, recorded live at the TTE event Olympia, London. More clips to come! To …

Hospitality

Sabre CEO Sean Menke Keynote @ STX 2018

NDC tipping point? Seeking speed – Part One of Two

This is an analysis by Philippe Der Arslanian, CEO, Answair.<b></b> “It offers three strategic possibilities: drive revenues, reduce costs, and enhance …

Innovation

Augmented reality is the next mass media – are you ready for the revolution?

This is a viewpoint from Chris Elson, client development manager at Diverse Interactive.Hate it or love it, there’s a content-experience juggernaut …

Augmented Reality

The data says: Global demand growth for Airbnb, TripAdvisor and Agoda

This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb.If you want to find the most innovative digital growth …

List-Worthy

Are these the technologies most wanted by air travelers?

Flight information specialist, OAG, has published the results of a study of the technology preferences of more than 2,000 US travellers which reveals …

Artificial Intelligence

Sabre Travel Network's Jorge Vilches: tnoozLIVE@ITB 2018

Amadeus creates NDC-X program to drive adoption and foster innovation

Amadeus has created a dedicated NDC innovation program to help advance adoption of the IATA XML-based data transmission standard and spur …

Innovation

No one seems biometrically opposed but it’s still going to take time

Biometric technology and its use for identity checks is evolving fast for a growing number of the world’s airports and airlines.A study from aviation …

Airports

Amex GBT’s Evan Konwiser talks startups and how corporate travel is evolving

This is the continuation of a series of articles spun out of tnoozLIVE@TTE, recorded live at the TTE event Olympia, London. More clips to come! To …

Entrepreneurship

eNett's Jason Hancock: tnoozLIVE@ITB 2018

How the rise of bleisure among Millennials is shaping travel technology

A new study by Travelport finds that Millennials’ preference for bleisure travel drives a need for smoother digital interactions throughout the …

Apps

Metasearch power plays: What hoteliers need to know about staying competitive

This is a viewpoint from Tim Davis, CEO of Pace Dimensions. .Most hoteliers understand how metasearch advertising influences the deals visible to …

Hospitality

Travelers don’t turn to OTAs for travel research

Some 85% of travelers do their travel searching activity outside of OTA websites, using content sites, social networks and other cues to get their …

Hospitality

How AI is transforming the traveler experience from start to finish

This is a viewpoint from Noreen Henry, CEO of Wayblazer. With today’s technology, consumers are able to interact with self-driving cars, real-time …

Artificial Intelligence

This Startup Is Helping Airlines Manage Overbooked Flights

Volantio Inc., the Atlanta-based startup that helped United Airlines Inc. manage its overbookings in the wake of the Dr. Dao scandal last summer, is …

Steps to successful personalization, how Emirates did it

Qubit has published a White Paper revealing top strategies to apply personalization in a meaningful way, presenting a case study of the process …

Customer Experience

RoomIt by CWT launches new loyalty program

Available free to all RoomIt customers, the program rewards travelers with additional points and miles, while also increasing hotel attachment rates …

Hospitality

Corporate Travel Agencies Build for a More Complex Future

Every major travel management company is working on ways to improve the traveler experience while gaining more visibility into how people actually …

Skift Trends Report: The Rise of Midsize Cities in the Meetings Industry

<i>Today, we’re publishing a new Skift Trends Report in partnership with IMEX: The Rise of Midsize Cities in the Meetings Industry, takes a closer look</i> …

OYO commits to exclusive inventory, sees strong repeat booking rates

Ritesh Agarwal, founder and CEO of OYO, was in London recently and sat down with tnooz to talk about the past, present and future of India’s biggest …

Hospitality