Eric

8 Flips | 3 Magazines | 1 Like | 4 Following | @eschell45 | Keep up with Eric on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Eric”

New Research: You’re Doing Customer Experience Innovation Wrong

“Innovation” has become a buzzword in the customer experience field.<p>In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team’s strategy for customer experience is market differentiation. And an ambitious 13% said that they’ll …

Tell Better Data Stories with Motion and Interactivity

When it comes to making sense of vast amounts of complicated data, time really is on your side. It’s a simple concept, one that everyone understands: an action starts, then eventually stops. The distance between those two points conveys information — information about <i>then</i>, about <i>now</i>, and about the …

Here's How Much You'll Pay For Real Estate In Prime Baseball Territory

Baseball's 2013 season began Sunday night. To mark the annual start of America's national pastime, we looked at home prices in the neighborhoods near major-league stadiums.<p>If you want to live close enough to the ballpark to hear the crowd and see the lights from home-and of course, walk to the …

The Question All Smart Visualizations Should Ask

“A picture is worth a thousand words” may be a lovely cliché, but it’s exactly the wrong way to view visualization. As admirable as the craft, message, and data-driven artistry of the Edward Tuftes and Stephen Fews may be, successful visualization is less about effectively conveying complex …

Storytelling with data visualization: Questions and challenges

I've just finished a conversation with <b>Robert Kosara</b> at the <b>Computation+Journalism Symposium 2013</b>, at Georgia Tech. It was fun. The title of our panel …

When Presenting Your Data, Get to the Point Fast

Projecting your data on slides puts you at an immediate disadvantage: When you’re giving a presentation, people can’t pull the numbers in for a closer look or take as much time to examine them as they can with a report or a white paper. That’s why you need to direct their attention. What do you …

A Data Scientist’s Real Job: Storytelling

Every morning at DoSomething.org, our computers greet us with a report containing over 350 million data points tracking our organization’s performance. Our challenge as data scientists is to translate this haystack of information into guidance for staff so they can make smart decisions — whether …