The Future of Shopping

By Erin Bradley Neer | Trends and ideas disrupting the retail industry.

Future Shopping Malls Will Be Experience Buffets

We sat down with Platform founder and CEO Joey Miller to discuss how Platform is delivering experiential popups, installations, and culinary …

eCommerce

Your future Black Friday shopping spree may be in AR or VR

Retailers are trying to replace the static webpage with more interactive tech. Time will tell if they succeed.<p>Neha Singh points her iPhone 8 Plus at an empty section of the dark-wood floor by the entrance to the Techstars startup accelerator in Manhattan's Flatiron District.<p>The smartphone's screen …

Augmented Reality

How augmented reality is revolutionising the way people shop

The progression seen in the fashion and beauty industry is that both consumers and retailers are looking towards AR as a way to enhance the shopping …

Augmented Reality

7-Eleven is getting more digitally savvy — and treating Amazon as a friend

About a year ago, 7-Eleven brought on Gurmeet Singh as its first chief digital officer to figure out the best ways for the retailer to get more …

eCommerce

Alibaba sells more than $25B US on 'Singles Day,' more than Black Friday & Cyber Monday

Sales grew by almost 40 per cent from last year's level<p>Chinese consumers have spent billions of dollars shopping online for anything from diapers to …

eCommerce

Amazon has already made changes to its new try-before-you-buy Prime Wardrobe service

The e-commerce giant has altered how discounts work and how many items can be ordered.<p>In June, Amazon started testing a new service called Prime Wardrobe with the goal of boosting fashion sales by giving shoppers one week to try out clothes at home before paying.<p>Five months later, a check back in …

Amazon

AR Advances Spark Consumer Interest: Will Retailers Grab The Opportunity?

AR has come a long way since then, with retailers such as <b>Chairish, Anthropologie</b> and <b>Target</b> implementing the technology into their e-Commerce and …

Technology Trends Changing eCommerce in 2018

I still remember my first computer. I’d wait patiently and eagerly for my big, bulky desktop to connect to the internet while hearing it dialing up. …

eCommerce

For the first time, more people will do their holiday shopping on mobile than on desktop

Revenue is catching up.<p>If you visit a U.S. retailer’s website this holiday season, you’re most likely to do so on a mobile device.<p>More than half of visits to shopping sites — 54 percent — will come from smartphones and tablets, surpassing desktop computers for the first time, according to Adobe …

eCommerce

Amazon found an ingenious new way to undercut its competitors ahead of the holidays

Lots of stores have price-matching policies. Target promises to match prices on identical items found for less at Target.com, certain online competitors, or in local print ads for up to 14 days after a purchase. Best Buy matches prices against a handful of online retailers and local competitors. …

Amazon

Tales of Retail: Where Will Amazon Be in 75 Years?

<b>Who’s Still Standing? Who Will Die?</b><p>Ask a millennial to describe Woolworth’s or the Spiegel Catalogue or the tune from the Music Man about the Wells Fargo Wagon (or who sang it) and he will probably give you a blank stare.<p>Or query him about abandoned shopping carts. He’s as likely to relate the tale …

Trends

How retail marketers are transforming tomorrow's shopper experience

INTRODUCTION<p>If the future of modern brand-building lies in creating meaningful and memorable experiences then there is no more fiercer, or important …

Retailers are missing opportunities to win against Amazon

Physical stores offer experiences and services that online-only retailers can’t, such as personal shopping and events.<p>So it’s odd that a lot of brick-and-mortar retailers fail to do the one thing Amazon can’t: advertise the benefit of shopping in a physical store to their online customers and …

eCommerce

Retail game-changers: Millennial and Gen Z shoppers are brick-and-mortar’s essential future

At first glance, millennial and Gen Z shoppers might seem to be sounding the death knell for the beleaguered brick-and-mortar retail industry.After …

eCommerce

Amazon tightens its death grip on retail

Amazon has tightened its stranglehold on the e-commerce business.<p>New research shows that Amazon will control 44 percent of all online sales in the US …

Amazon

Walmart looks to see if virtual shopping is better than the real thing

Walmart has spent billions buying up websites like Jet.com and ModCloth, and is investing in new technology as it goes head-to-head with Amazon.com. (Jeffrey P. Bezos, the founder and chief executive of Amazon, owns The Washington Post.) Now, Walmart, the world’s largest retailer, is setting its …

Trends

New for the holidays: AR shopping experience of the future, paid for with your eyeballs

Mastercard has unveiled a retail experience that provides additional context for shoppers with photorealistic overlays and eye-scanning …

Augmented Reality

Amazon Key tries to address the biggest problem with ecommerce

Amazon is a modern marvel. No other company in history has made the complexity of finding, buying, and shipping seem so simple. It can get just about …

eCommerce

Target adds a GiftNow button and will offer free shipping during the holidays

Target Corp. is making an online sales pitch to consumers ahead of the holiday shopping season.<p>Target, No. 20 in the Internet Retailer 2017 Top 500, …

Shopping

How AI helped Walmart go from 700,000 to 60 million items online

Walmart.com is bigger than you might think. The site has 60 million items for sale, Walmart CTO Jeremy King said at the VB Summit in Berkeley, California today.<p>That’s up from 700,000 items when he joined Walmart in 2011, and it doesn’t include Jet.com, the ecommerce site Walmart acquired last year. …

eCommerce

Brick-and-Mortar Resorts to Legal Fine Print in Guerrilla War on Amazon and Whole Foods

Whole Foods Market met a new foe this summer during talks to lease a top retail space in a San Francisco mall: the Target next door.<p>As City Center …

Disney Revamps Online And In-Store Retail To Boost Customer Experience

Long before customer experience became the rage, Walt Disney espoused the importance of it in everything that he created. His successors are following his lead, announcing this week that they are adding a new and improved online shopping experience and interactive, personalized experiences in …

eCommerce

Mastercard Unveils AR Retail Experience at Money 20/20

The technology uses iris authentication from Qualcomm.<p>Mastercard has unveiled an augmented reality “retail shopping experience” that uses iris …

This is how Walmart, Amazon, Target and others are coming up with new ways of getting more stuff to you faster

The battle for e-commerce and delivery dominance is here.<p>I remember watching the fanfare around Alibaba’s IPO in 2014 and marveling at the number of transactions done online in China. At the time, I was running an on-demand delivery startup. I was getting more interested in e-commerce and …

eCommerce

Can AI and Video Tech Change the Way We Run Retail Stores?

By Phil GoldsteinA combination of cameras, computer vision software and artificial intelligence has the potential to reshape retail shopping.

eCommerce

Nordstrom Innovates Retail: A New Store With Only Services And No Inventory

Nordstrom just opened the first prototype of a new store concept called Nordstrom Local in Los Angeles. And, I do mean “new.” It has a small footprint and carries no merchandise inventory. Instead, it is a service-oriented store that takes the Nordstrom service reputation to a new level and caters …

Trends

16% Of Retailers Using AI, 20% Plan To Add In Next Year

Online retailers are moving into some advanced artificial intelligence technologies while holding back on others.<p>Many retailers have concrete plans …

Advertising Industry

Walmart tries to undercut Amazon with 30-second returns

Walmart's trying to make its return process as speedy as possible.<p>The big-box giant plans to roll out a program next month called Mobile Express …

Amazon