The Future of Shopping

By Erin Bradley Neer | Trends and ideas disrupting the retail industry.

After Amazon And Casper, Every Online Retailer Will Be Looking For Brick-And-Mortar Partners

Data point one: Last week, it was announced that Amazon will be buying grocery giant Whole Foods in a deal valued at around $13.7 billion. The deal seems to be as yin-yang as they come, with each company’s strengths seemingly complementing the other. The response to the announcement has been an …

Trends

Shopping in the future: The tech behind retail

Intelligent Assistants<p>These voice-activated assistants will become the hub of all your shopping activities in your home, be it asking for what you …

Wi-Fi

It's Pinterest Versus Amazon for the Future of Online Fashion Sales

Both companies are betting you'll soon be picking your outfits with the help of visual search and machine learning.<p>Pinterest and Amazon are on a collision course. On the face of it, a social media company facing off with an e-commerce juggernaut might seem odd. But Pinterest, which appears to be …

Pinterest

AI Sets The Stage For A New Round Of Retail Innovation

The fight between retail and e-tail has been playing out for over 20 years, and it’s far from over. Now, with the rise of modern commerce, the evolution of how brands sell and how customers buy only continues to push trends forward.<p>To date, we have witnessed two clear rounds in the evolution of …

eCommerce

Why Warby Parker Is The Poster Child For The Store Of The Future

The retail landscape is changing…again.<p>It’s well known that many “clicks and bricks” retailers are shifting focus away from the “bricks” and more toward the “clicks.” Some, like Kenneth Cole and Bebe, are eliminating physical stores entirely. Credit Suisse predicts that nearly 8,600 stores will …

eCommerce

Warby Parker and Optometrists Are Now at War

This week, Inc. editors and writers talk about how Warby Parker has opened 50 physical retail locations across the U.S. and optometrists are worried.<p>Welcome to the 121st episode of the Inc. Uncensored podcast, hosted by Inc.'s editor Jim Ledbetter.<p>This week, Jon Fine, Inc.'s executive director of …

eCommerce

How Retailers Are Using 'Coffee Shopping' To Bring Customers In The Door

“Coffee-shopping” is a trend in China that’s disrupting the traditional brick and mortar retail experience. When customers are coffee-shopping, they peruse in-stock items on a tablet, rather than on the shelves and racks of a retailer. It’s so named for the social, cafe-like, atmosphere that’s …

eCommerce

Amazon shops Whole Foods to cure its Apple Store envy

Commentary: With the purchase of Whole Foods, Amazon isn't just buying prime grocery real estate. It's buying a brand that enjoys a lot of goodwill.<p><i>Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives.</i><p>Jeff Bezos likes to say he thinks long term.<p>He sees a …

Whole Foods

Grocery wars! Amazon and Walmart crush Kroger

Clean up in aisle 4!<p>Shares of supermarket chain Kroger plunged nearly 20% Thursday to their lowest level since October 2014 after warning that its earnings for the full year would be lower than Wall Street analysts expected. Kroger was by far the worst performer in the S&P 500.<p>Kroger (KR), which …

eCommerce

Amazon files oh-so-ironic patent to block people from comparing prices in its stores

Amazon has earned plenty of sales from shoppers comparing its prices to those of items on the store shelves in front of them.<p>Now the online retail giant has locked down a patent on technology to prevent people from doing just that in its own stores.<p>The system, filed under the Orwellian title …

Amazon

M-Commerce Set To Drive Mass Adoption Of Artificial Intelligence In Retail

Attracted by the convenience of shopping anytime, anywhere, consumers are flocking to mobile commerce (m-commerce). We think the shift to browsing and buying via smartphones will sustain e-commerce growth, as the convenience of mobile encourages more frequent online shopping. We also expect the …

eCommerce

Target and Cartwheel apps to merge starting this summer, mobile payments and improved maps to follow

Target’s mobile app strategy will undergo a significant change, starting this summer. The retailer announced this week it will soon combine the functionality of its Cartwheel savings app with its main shopping app, in preparation for an eventual Cartwheel shutdown. The Target app will also receive …

Apps

Virtual reality tech may make 'going shopping' in real life a thing of the past

High street shops are well-established online these days and provide new opportunities for interaction between shop and shopper. Consumers have become accustomed to shopping using a range of devices and the immense popularity of smartphones and mobile devices has led to the rise of mobile or …

Augmented Reality

Amazon Goes Offline With AmazonFresh Pickup and Bookstores

After disrupting real-world retail for 20 years, Amazon is trying its hand at brick-and-mortar book and grocery outposts. But the online giant is finding out that "checking out" isn't the same as "shopping."<p>Amazon opened up its first New York City bookstore location last month, bringing its total …

Amazon

How Location Analytics Is Helping Retailers Reinvent Themselves

Every day, retailers watch customers leave their stores without making a purchase. For most of these companies, these empty-handed departures are a …

eCommerce

How AI is improving customer experience and loyalty in retail

<b>Jennifer Roubaud of Dataiku discusses how AI technologies can transform customer experience in retail, both on and offline…</b><p>The use of artificial …

Customer Experience

Retail Evolution … Will The Dinosaurs Die?

By Matt Millington, Director of Business Development<p>Are we witnessing the last throes of retail as we know it in the 21st century?<p>“I don’t shop in …

Customer Experience

The future of retail is permanent pop-up shops, according to this startup

Follow any of the bleak headlines on the woes of traditional retail lately, and you'd be forgiven for thinking that mall-type stores are going the way of your local Blockbuster.<p>Growing numbers of online shoppers, the narrative goes, are suffocating department stores, apparel outlets, and everything …

Trends

Seven Hot Digital Trends In Retail Right Now

, CommunityVoice<p>Shutterstock<p>The retail industry is undergoing a dramatic reorganization. Brick-and-mortar shopping is declining significantly, while online retail is reaching stratospheric heights. Amazon sales have increased by almost 2,000% over the last decade while several stores, including …

eCommerce

Stitch Fix Continues On Retail Warpath With $730 Million In Revenue

Retail can be a tough game. As department chains nationwide shutter storefronts and online-only operations have shopped themselves around to be acquired, few companies have been able to capture the fickle attention of modern shoppers and build lasting businesses.<p>Stitch Fix may be one of the …

Consulting

Consumers Want Tailored Experiences, But Fewer than Half of Retailers Are Getting Personalization Right

Fewer than half of retailers are successfully using even the most basic personalization techniques, while even less are using advanced techniques to …

Target to test next-day delivery service in Minneapolis

(Reuters) - Target Corp (TGT.N) plans to test a next-day home delivery service called Target Restock in the Minneapolis area, the company said in a blog post on Monday.<p>The company said household essentials ordered online, like laundry detergent and coffee, will be packaged at a nearby store, …

Retailers Are Obsessing Over The Wrong Things

Shutterstock<p>Last week I wrote an article on the myth of the “retail apocalypse.” Amazon has not made the entire retailing world irrelevant. They have a future.<p>Having said that, you don’t need to be a rocket scientist to understand retailers still have some serious work to do on their stores. …

Customer Experience

MikMak Lets Brands Sell Directly On Instagram And Snapchat

MikMak Attach looks to be a promising e-commerce game changer, allowing users to stay on their social platforms while shopping at the same time<p>Taking …

eCommerce

How Walmart And Jet.com Are Making Digital Personal

Jet.com CEO Marc Lore, right, talks to an employee in Hoboken, N.J. (AP Photo/Seth Wenig)<p>In the rush to compete with online retailers, brick-and-mortar stores made themselves into impersonal places. Merchandise, displays and assortment are all pretty much the same as in the next store.<p>Now there’s a …

eCommerce

Three Ways Artificial Intelligence Will Transform Online Shopping

Shutterstock<p>If you want to get a lot of retailers nodding their heads, ask them this: “Are you pursuing a personalization strategy?” You’ll get a pretty resounding “yes!”. In fact, personalization already drives a lot of activity on eCommerce sites. It often influences the products or offers …

eCommerce

Can Wal-Mart’s Expensive New E-Commerce Operation Compete With Amazon? - Bloomberg

Last summer, Marc Lore, founder and chief executive officer of e-commerce startup Jet.com Inc., sat down to record a private video for the top …

The Future Of Retail Will Not Be Evenly Distributed

(Photo by Tim Boyle/Getty Images)<p>If you follow retail at all you’ve no doubt read multiple recent stories claiming that we are in the midst of a “retail apocalypse.” Like Chicken Little, these journalists and pundits see the sky falling on physical stores and a veritable tsunami of store closings, …

Trends

These 10 major retailers might not exist in 2018

This article originally appeared in Money.<p>Retailers in the United States are filing for bankruptcy at a record pace.<p>Already this year, 14 retailers …