The Future of Shopping

By Erin Bradley Neer | Trends and ideas disrupting the retail industry.

Amazon’s Next Big Innovation – Brick and Mortar Shopping

Amazon.com rang the death knell for the retail industry when it made its first online book sale in 1995 and was dubbed Retail Enemy No. 1 in the …

E-commerce

When Should You Personalize The Ecommerce Experience?

<b>Many seem to see providing a personalized ecommerce experience as a guarantee of success. But the reality is more complex.</b><p>“We want to be able to …

Teens Actually Like Shopping in Stores More Than Online

But there’s a good reason they’re not going to the mall.<p>Department stores are closing and beloved mall fixtures are going bankrupt — and yet research suggests that the future generation of shoppers still vastly prefers to buy at brick-and-mortar stores rather than online.<p>A new study, released by …

E-commerce

Amazon Should Build A Virtual Reality Shopping Mall. Here's Why.

It's already happening in China with Buy+.<p>It would be enormously popular among niche sellers.<p>All the trends indicate that VR is here for the long-run.<p>…

Virtual Reality

As department stores exit, mall makeovers begin

As big-name retailers prepare to close hundreds of stores this year, many traditional shopping malls and the communities where they reside face a disturbing dilemma: What to do with all that empty space?<p>For healthier malls, it may come down to cutting deals with new types of retail tenants. But for …

J.C. Penney

The Nation's Biggest Retailers Face An Inconvenient Truth: An Imperiled Profit Model

Don’t let those rosy holiday numbers fool you.<p>They mask dark times for the nation’s biggest chains, and the inconvenient truth is that there are no easy answers.<p>Just because the American consumer was in a generous spending mood over the holidays, doesn’t mean retailers have reason to be jolly. …

E-commerce

Amazon's Alexa ecosystem is exploding, for better and worse

It's going to be a huge year for Alexa and voice computing in general.<p>The Internet of Things still mostly feels like the Internet of Crap, but there's one ray of hope in the connected home on which plenty of companies are jumping aboard: Amazon's Alexa. In particular, I'm talking about the …

Amazon Echo

Amazon Go, deep learning, and a better retail experience

You could say Amazon Go almost broke tech media’s internet this past December. Driverless shopping, checkout-free shopping, almost “shoplifting,” deep learning, computer vision, and job killer AI were a few phrases that made the rounds. Taking a step back, one does wonder why this is surprising, …

E-commerce

FedEx Customers Can Now Drop Off, Pick Up Packages At Walgreens Stores

We’ve all seen what can happen when a package is left out in the open or otherwise unattended, but not everyone can be home during the day, live in a …

Consumer Protection

Amazon didn’t kill Macy’s. Macy’s did.

A case study in the risks of complacency.<p>It has been a very bad week for some of the country’s biggest department stores, with Macy’s feeling the brunt of it. The mass-market retailer’s stock has dropped 16 percent since it announced disappointing holiday sales results and details on thousands of …

E-commerce

Amazon Prime’s latest perk is a new Rewards Visa Card with 5% back

Amazon announced this morning it’s teaming up with Chase to introduce a new Visa credit card exclusively for its most loyal customers, Prime members. The card offers Prime members 5 percent back on Amazon purchases, as well as other rewards, including 2 percent back at restaurants, gas stations and …

Amazon

How Amazon’s Transportation Plans Could Impact Retailers

John HaberThe pressure is on for retailers to not only meet customer expectations, but to exceed them as differentiation in the retail industry …

Amazon brings shopping to big screen with new Apple TV app

Online retail giant Amazon on Tuesday released a new tvOS app that lets users browse digital shelves, read product reviews and make purchases …

Apple News

How VR is changing the face of retail

The latest wave of change to hit retail is virtual reality<p>Outside the industry, there’s a common perception that retail is a relatively slow-paced …

Virtual Reality

Amazon and death of the shopping mall: 10 retail trends to watch in 2017

TORONTO – Competition among Canadian retailers continued to heat up this year, with some brands beefing up their physical stores and e-commerce …

E-commerce

Frustrated by self-checkout? Retailers look to smartphones to cut the line

Self-checkout is supposed to be a time-saver.<p>But that's before you're admonished about an "unexpected item in bagging area." Or before you struggle to pick precisely which barcode-free apples are in your cart — Honeycrisp or Gala? Regular or organic? Or before you accidentally hit the button to pay …

Amazon

Amazon just launched a cashier-free convenience store

No lines, no registers, no self-checkout machines<p>Amazon just unveiled a grocery store without lines or checkout counters. Amazon Go, a 1800-square-foot retail space located in the company’s hometown of Seattle, lets shoppers just grab the items they want and leave; the order gets charged to their …

Amazon

Target plans to test vertical farm 'in-store growing environments' in 2017

Vertical farming, an agricultural technique that involves growing plants indoors in precisely programmed conditions, is spreading rapidly. Kimbal Musk (Elon’s brother) is opening an incubator for vertical farming startups in Brooklyn, the world’s largest vertical farm is set to open this fall, and …

Agriculture

A Demographic That Actually Enjoys Shopping In-Store? Retailers, Meet Gen Z

I am the Retail & Consumer Leader at PwC. In this role, I collaborate with more than 4,000 partners and staff that are working with leading retailers, CPG companies and brands to manage the challenges and opportunities of an evolving retail marketplace. I also guide the firm’s thought leadership …

Bachelor's Degree

Boeing to convert nine 767 jets into Atlas Air freighters for Amazon Prime Air

Boeing says it will convert nine used 767 passenger jets into freighters for Atlas Air Worldwide Holdings, which will use them in its cargo transport …

Amazon’s full on-demand streaming music service launches today

Amazon Music Unlimited is designed to pair nicely with your Echo<p>Amazon’s long-rumored on-demand music streaming service is now available. The company is launching its new service as Amazon Music Unlimited, a on-demand competitor to the likes of Spotify, Apple Music, and Google Play Music. Amazon …

Amazon

Retail Representatives

website<p>http://www.jacobsmarketing.com/single-post/2016/10/03/Trend-Shopping-in-Portugal---fruit-jams-with-style<p>Jacobs Marketing - Retail …

Marketing

Starbucks Is Now Testing Curbside Pickup

Starbucks (sbux) is testing a new way for customers to pick up their orders without even getting out of their cars.<p>One location in Snoqualmie, …

Apps

Target chief merchant Mark Tritton settling into big job ahead

Some analysts and shoppers say Target has lost some of its je-ne-sais-quoi “Tar-zhay” magic. Mark Tritton doesn’t buy it.<p>“We haven’t lost anything,” …

Minneapolis

Make It Yourself: Lowe's Tests Profit Potential Of 3D-Printed, Personalized Products

I've been a business journalist specializing in the retail industry for over a decade, covering consumer news, company profiles and industry analysis pieces, as well as the intersection of business news and shopping, fashion and social trends. 
 I was the retail and consumer reporter for AOL …

3D Printing

Australian Store Launches "Give Registry" To Help Domestic Violence Survivors

Department store chain Myer created the initiative to help women "rebuild their lives, once piece at a time."<p>Unless a person has been through it, it is hard to imagine the struggle and stress involved in extracting oneself from a violent relationship. Added to the emotional and physical upheaval is …

Australia

There is a hidden risk in Wal-Mart's acquisition of Jet.com

This week, the United States' largest retailer, Wal-Mart, <b></b>confirmed earlier rumors by buying upstart e-commerce company Jet.com.<p>The Wall Street Journal reports Wal-Mart acquired the company for a total of $3.3 billion -- $3 billion in cash and $300 million in Wal-Mart stock.<p>Overall, this is a small …

Walmart

Could Jet give Walmart customers a smart alternative to Amazon? - Recode

We were thrilled to wake up to Monday’s headlines announcing Walmart’s $3.3 billion purchase of Jet.com — the largest U.S. e-commerce transaction to date, but a small price to pay, given Walmart’s $230 billion market cap and drive to secure a toehold against its main rival, Amazon.<p>Jet.com is an …

Amazon

Amazon is eating the world, so Walmart just bought a Bezos whisperer