The Future of Shopping

By Erin Bradley Neer | Trends and ideas disrupting the retail industry.

This is how Walmart, Amazon, Target and others are coming up with new ways of getting more stuff to you faster

The battle for e-commerce and delivery dominance is here.<p>I remember watching the fanfare around Alibaba’s IPO in 2014 and marveling at the number of transactions done online in China. At the time, I was running an on-demand delivery startup. I was getting more interested in e-commerce and …

eCommerce

Can AI and Video Tech Change the Way We Run Retail Stores?

By Phil GoldsteinA combination of cameras, computer vision software and artificial intelligence has the potential to reshape retail shopping.

eCommerce

Nordstrom Innovates Retail: A New Store With Only Services And No Inventory

Nordstrom just opened the first prototype of a new store concept called Nordstrom Local in Los Angeles. And, I do mean “new.” It has a small footprint and carries no merchandise inventory. Instead, it is a service-oriented store that takes the Nordstrom service reputation to a new level and caters …

eCommerce

16% Of Retailers Using AI, 20% Plan To Add In Next Year

Online retailers are moving into some advanced artificial intelligence technologies while holding back on others.<p>Many retailers have concrete plans …

Advertising Industry

Walmart tries to undercut Amazon with 30-second returns

Walmart's trying to make its return process as speedy as possible.<p>The big-box giant plans to roll out a program next month called Mobile Express …

eCommerce

How Walmart turned its $3.3 billion acquisition of Jet.com into its greatest weapon against Amazon

• <b>Walmart acquired Jet.com roughly one year ago.</b>• <b><br>Jet executives say the acquisition has let them chase a more specific customer: the urban millennial.</b>• <b><br>Jet's president, Liza Landsman, says it was important for Walmart to "let Jet be Jet."</b><p>Inside Jet's headquarters in Hoboken, New Jersey, a year after …

eCommerce

How Retailers Like Bed Bath & Beyond Dug Their Own Graves

Excessive share repurchases have cost Bed Bath & Beyond $6 billion over last five years.<p><b>Bed Bath & Beyond, Inc.</b> (NASDAQ:BBBY) shares nosedived last …

Stocks

5 Moves Walmart Is Making to Compete With Amazon and Target

The story of Walmart e-commerce has had its ups and downs over the years—but lately it’s up, up, up.<p>Nonetheless, the retail giant—which tops this …

Trends

Amazon Has Stiff Competition With Handy's New Wayfair Partnership

Some startups are making it easier for brands to utilize their platforms to increase their bottom line and gain more loyal customers<p>As customer expectations for retail continue to change and online shopping sales soar, the technologies of the future and how they will reinvent the way retailers …

eCommerce

IKEA Assembles TaskRabbit Deal, Expanding the Meaning of Customer Experience

If you’ve ever put together a piece of IKEA furniture, you don’t need to read one speck of analysis to understand why the Swedish retail giant went after gig-economy startup TaskRabbit.<p>It’s a match made in Arkelstorp heaven: A way for customers to order a moderately priced piece of furniture …

Handy

Wal-Mart's Biggest Advantage Over Amazon

Wal-Mart is aggressively pursuing Amazon in online retail.<p>Over the past year, <b>Wal-Mart</b> (NYSE:WMT) has been stocking up on online retail outlets. It …

eCommerce

Brand marketers need to understand the reality of retail

Retail giant Alibaba recently announced its target to hit a gross merchandise volume of $1tr by 2020 – crediting it success so far to a ‘New Retail’ …

Here’s why flagship stores for retailers like Apple and Starbucks have become tourist attractions - MarketWatch

It’s common for people to plan vacations to pay a visit to world sites like the Eiffel Tower, the Tower of London or the Statue of Liberty.<p>Some carve …

Trends

Whole Foods gives Amazon hundreds of return centers. A startup wants to give other e-commerce sites the same.

Happy Returns has raised a $4 million Series A investment.<p>When Amazon acquired Whole Foods last month, it bought more than a grocery business; it also purchased 400-plus stores that could serve as return points for Amazon orders.<p>Now, a startup called Happy Returns is building a nationwide network …

Trends

Nordstrom Is the First Retailer That Actually Understands What We Want

The retail sector has perhaps suffered the most over the years, as it constantly struggles to adjust to what is current, pertinent, and efficient in …

eCommerce

Study Shows More Grocery Store Customers are Being Influenced By Online Ads

New research from Deloitte shows more consumers looking online before and during grocery store trips.<p><b>Just about everyone agrees that online marketing can have a positive influence on the revenue for any business. However, there are some industries that have had a harder time making digital content</b> …

Millennials Are Finally Forming Households: What It Means For Retailers

Young American adults have put off establishing families and setting up households longer than any generation has previously. More and more millennials have opted to live with their parents longer, defer marriage and buy houses at a later age.<p>A startling report from the US Census Bureau published …

Millennials

Best Buy’s Secrets for Thriving in the Amazon Age

While running errands the other day, I ducked into a local Best Buy to pick up a pair of new headphones. What I saw inside was shocking.<p>Happy-looking people were huddled around tables filled with the latest gadgets from Microsoft and Apple. The video game aisle was bustling. Blue-shirted employees …

eCommerce

QVC looks to augmented reality to boost shopper engagement

The aim with the AR experiment is to create an immersive dual-screen experience that brings shoppers closer to the network and the brands that sell …

Augmented Reality

Walmart is slowly expanding its Uber-powered grocery delivery

Walmart has been testing a grocery delivery service since 2013, when it expanded from San Francisco and San Jose to the Denver market. It's been using ride-sharing companies like Uber and Lyft to deliver the goods since last year, in Denver and Phoenix. The company is now expanding the delivery …

eCommerce

Starbucks is closing its online store as a 'seismic shift' hits the retail industry

Starbucks' online store is discounting items up to 50% as the coffee giant prepares to shutter the store for good.<p>The company will close its online store on October 1, a Starbucks representative confirmed to Business Insider.<p>Starbucks' online store sells items such as glasses, mugs, coffee brewers, …

eCommerce

The Innovative Digital Strategy Behind Successful Brick and Mortar Stores

As Amazon has proven, brick and mortar stores are still a necessity. Here's how to maximize yours.<p>How relevant are actual brick-and-mortar retail stores to online businesses? Well, at one time it was assumed that online businesses would usurp the need for physical shops, but that is no longer the …

Wal-Mart Just Showed Retailers What It Takes to Compete With Amazon

In a retail landscape that is increasingly dominated by online shopping, the brick-and-mortar king may finally have the blueprint retailers have been …

eCommerce

Wal-Mart picks Uber to deliver groceries in Dallas-Fort Worth

Wal-Mart is stirring the pot and defending its fast-growing online grocery business in the Dallas area by partnering with Uber to make home …

Aldi and Instacart take on the might of Amazon

Amazon will drive all of retail before it. This is a technological and economic necessity. The internet makes online shopping superior to the …

We tried Walmart’s massive online pickup tower — and it shattered our expectations

Walmart is building giant self-service kiosks that retrieve customers' online orders in its stores.<p>The kiosks, which Walmart calls pickup towers, are in about 20 stores today. Walmart is planning to roll them out to more than 100 locations over the next couple of months.<p>We recently tested one of …

eCommerce

An Increase in Male Grocery Shoppers Could Lead to Supermarket Changes

There are more men wandering grocery store aisles, reports a new survey from Men's Health. The survey — which only questioned men (insert eye roll) — …

How bots will change the way we shop

If you’ve used the internet or interacted with Alexa lately, you’ve come in contact with some form of artificial intelligence (AI). And if you’ve chatted with Pizza Hut via Facebook Messenger, you’re interacting with a bot. While it may seem strange, chatbots and AI assistants are integrating into …

Chatbots