Erik Archer Smith

80 Flips | 1 Magazine | 119 Followers | @erikarcher | I am an expert in cloud communications technology and have trained and mentored thousands of small business owners looking to harness the benefits of unifying their communications in the cloud. I believe in designing solutions that marry technology with business to find the “right fit” for each company's needs.

WhatsApp Announces In-App Phone Calls Are Coming This Year

WhatsApp, the new $16 billion crown jewel in Facebook’s war chest, just announced that it will be adding phone calls to its cross-platform text messaging service in Q2 of this year.<p>Right now, though, we know very little about what the voice calling feature will look like or how it will be …

Facebook acquires messaging behemoth WhatsApp for more than $16B

Facebook today announced in a press release that it intends to acquire titanic messaging service WhatsApp for more than $16 billion.<p>That price consists of $4 billion in cash and approximately $12 billion worth of Facebook shares, in addition to $3 billion in vested shares for WhatsApp …

Rakuten Drops on $900 Million Deal to Buy Viber Message App

Rakuten Inc., the Japanese online retailer controlled by billionaire Hiroshi Mikitani, plummeted in Tokyo trading after announcing it will buy the …

Comcast takeover of Time Warner Cable to reshape U.S. pay TV

(Reuters) - Comcast Corp’s proposed $45.2 billion takeover of Time Warner Cable Inc could face close scrutiny from U.S. antitrust regulators because of the deal’s potential to reshape the country’s pay TV and broadband markets.<p>The company resulting from the merger of the top two U.S. cable service …

VoIP In 2014: Experts Weigh In On The Industry

The landscape of VoIP, hosted PBX, UCC, and Internet telephony in general is constantly changing and evolving, not just from a technological …

Bolt smartphone dialer features free VoIP calling feature, now on Google Play

When it comes to apps that allow free user-to-user calling, there’s certainly no shortage on Google Play. Some of the most popular solutions include Viber, Skype and Fring, just to name a few. Of course, most of these apps require you to log into their network apps to make the free calls, and then …

Android News

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FORTUNE — The latest piece of hardware from Google (GOOG) is Chromebox for Meetings, a $999 kit that the company says is a cheaper, simpler alternative to existing teleconferencing and videoconferencing systems like Cisco’s TelePresence (CSCO) and Polycom’s RealPresence (PLCM). Up to 15 …

Avaya Continues Midmarket Push With New Contact Center Offering

Avaya this week launched a new contact center solution that partners say fills a gap in the UC vendor's steadily growing midmarket portfolio.<p>The new …

NewsFactor

Thanks for stopping by.<p>For the past 20 years, NewsFactor Network and CIO Today have been providing daily news coverage for the technology …

Mobile Technology

Sprint inches closer to voice-over-LTE, selecting Broadsoft for VoIP

We’ve long been promised that our mobile voice calls would move to 4G data networks, but apart from MetroPCS’s initial whack at voice-over-LTE, the …

NSA plan triggers telecom questions

President Barack Obama’s pledge that the government will no longer be the keeper of a vast trove of Americans’ phone call records is bound to touch off a political battle among telecom providers, privacy advocates and congressional lawmakers about whether that can work and who should be in charge …

Dying BlackBerry recommits to the physical keyboard

BlackBerry will rededicate itself to physical keyboards as the company tries to regain its footing.<p>Speaking to Bloomberg , BlackBerry CEO John Chen said the company's future phones will “predominantly” have physical keyboards, rather than full touchscreens. “I personally love the keyboards,” Chen …

Federal Court Strikes Down Net Neutrality Rules, Sides with Big Telecom

A U.S. Appeals Court just invalidated the FCC's net neutrality rules that would've made it illegal for telecom companies to favor certain types of …

A Look Back at Unified Communications in 2013

<i>March 12, 2018</i><p>An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of …

What if Uncarrier 4.0 is other carriers’ early termination fees covered? [UPDATE: It probably is]

Ever since John Legere teased Uncarrier 4.0 on his twitter account earlier this week, I’ve been racking my brains trying to decide what it’s most …

AT&T offers T-Mobile customers $450 to switch

By Nick Wood, Total Telecom<br>Friday 03 January 14<p>Mobile giant hits back at America's 'un-carrier' with handset, credit coupons.<p>AT&T took aim at …

4G LTE

BlackBerry’s Q3 is like a horror movie: Loses a whopping $4.4B, revenue down 56%

If you want a scary story this holiday season for anyone in business, just read them BlackBerry’s latest quarterly earnings.<p>The struggling phone maker announced a huge $4.4 billion loss for the third quarter of 2014, along with a staggering revenue drop of 56 percent from last year (reaching only …

U.S. Mobile Internet Traffic Surged in 2013

Consumers used an average of 1.2 gigabytes a month over cellular networks this year, akin to uploading about 1,200 photos from a smartphone.<p>Consumers' hunger for data showed no signs of abating in 2013.<p>That's according to a report published Monday by Chetan Sharma, a consultant for wireless …

AT&T takes leadership position in APAC telecom market, says IDC

AT&T's (NYSE: T) aggressive expansion into the Asia Pacific market has enabled it to obtain a leadership position in the region, according to IDC …

50 Siri Voice Commands

Call your mother, up in the air: U.S. to consider lifting in-flight cell phone ban

“Oh my god, how cute is Dennis, right?” squawks the woman three feet from your ear for the fourth consecutive hour as you sit, captive, constructing a sound obfuscation chamber out of airplane pillows and blankets.<p>This is a feasible future.<p>The U.S. Federal Communications Commission (FCC) will …

UK government, telcos to get rid of roaming

By Mary Lennighan, Total Telecom<br>Tuesday 03 December 13<p>Industry agreement designed to reduce bill shock for consumers; O2 only major operator not to …

Everyone hates Huawei: CEO says company is giving up on the U.S.

Okay, haters, you win: Huawei is nixing its growth plans in the US.<p>For years, officials in the US and elsewhere have accused the tech company of being a proxy for the Chinese government. And while Huawei has long denied the claims, it seems like it’s just too tired to do it any longer.<p>In a recent …

Polycom has a New CEO!

This has been a very exciting week for us at Polycom. Our new President and CEO, Peter A. Leav, is now officially onboard!

CEOs

Facebook founder is now helping bring high-speed Internet to public schools

Students require lightning fast Internet to take advantage of the best electronic learning tools, and schools are under mounting pressure to deliver.<p>According to a nonprofit called EducationSuperhighway, most schools lack fast enough connections to teach students digital skills, like basic computer …

Signing up new broadband customers in the UK becomes a challenge

By Mary Lennighan, Total Telecom<br>Monday 09 December 13<p>Low disposable incomes and slow progress on government initiatives hinders broadband deployment …

Verizon quietly unleashes its LTE monster, tripling 4G capacity in major cities

We’ve already logged a few sightings of Verizon’s powerful new LTE network in New York and other cities, but in the last few months Verizon has been …

Number of live LTE networks reaches 244

By Nick Wood, Total Telecom<br>Friday 06 December 13<p>Research firm expects number of commercial LTE networks to reach 260 by end of 2013.<p>The number of …

Research