Eddie Fernandez

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Today’s CIO Needs to Be the Chief Innovation Officer

Enterprise IT as we have known it is rapidly becoming obsolete, and the traditional role of the CIO is increasingly irrelevant. As game-changing technologies transform every business process, they also give us the ability to create new products and services that were impossible just a few years …

The Future of Corporate IT Looks a Lot Like Google

They tweet. They showroom. They pin and like and yelp. And whenever they do, customers accelerate corporate IT’s biggest challenge: to rethink and reinvent itself. The implications stretch beyond any one hot seat in the C-suite.<p>More than ever, customer experiences are based on a foundation of …

Should Your CIO Be Chief Digital Officer?

We’ve all seen it. CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or …

Three Differences Between Managers and Leaders

A young manager accosted me the other day. “I’ve been reading all about leadership, have implemented several ideas, and think I’m doing a good job at leading my team. How will I know when I’ve crossed over from being a manager to a leader?” he wanted to know.<p>I didn’t have a ready answer and it’s a …