Elvia Goh

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CEOs Should Think Like Founders, Not Just Managers

In 2001 the list of companies with the highest market caps was dominated by blue chips. General Electric, Microsoft, ExxonMobil, Walmart, and CitiGroup — all were businesses led by managers who were experts in efficiency and optimization and who grew their businesses by making them work better than …

Cool things to do in Bangkok

What to see in Bangkok, by hotelier and local Bill Bensley<p>'I first came to Bangkok in 1984. Back then the city had more trees than canals and I …

Symphonies in space: orchestras embrace virtual reality

Virtual reality technology has allowed people to relive weddings, scale Mount Everest and visit Olympic venues from their living rooms. At Brooklyn’s Prospect Park on Saturday, the emerging technology took New Yorkers inside the Orion Nebula, the gaseous cloud of dust and evolving stars some 1,500 …

Virtual Reality

The One Thing About Your Spouse’s Personality That Really Affects Your Career

Here’s something that’s obvious, but at the same time not: We’re all a lot more than we appear to be at work.<p>We have other dimensions that are invisible to our companies, supervisors, direct reports, and most of our colleagues, and those invisible dimensions have a deep impact on our work.<p>A couple …

When Mentorship Crosses Cultures, Both Sides Learn

Everyone knows that mentoring relationships are one important avenue for professional learning. Young people are taught to seek out senior executives in their organization, function, industry, or geographical location who can help them learn the ropes, share knowledge, teach new skills, broaden …

Setting the Record Straight on Switching Jobs

<i>“Stay in a job for at least two years.”</i> <i>“Never leave a job until you have your next one lined up.”</i> Everyone from your mother to your mentor has advice about the best way to switch jobs. But how can you know whom to trust? Especially since what was true in the job market 20 years ago — even two years …

What to Do After You Tell Your Boss You’re Leaving

You’ve decided to leave your job and you’ve told your boss. But once you’ve gotten through that difficult conversation, you have to figure out how to tell others. Perhaps you’ve got a mentor who has been integral in shaping your career. And what about team members with whom you’ve worked for a long …

What Leadership Looks Like in Different Cultures

What makes a great leader? Although the core ingredients of leadership are universal (good judgment, integrity, and people skills), the full recipe for successful leadership requires culture-specific condiments. The main reason for this is that cultures differ in their implicit theories of …

When Your Boss Is Terrible at Leading Meetings

If you think that your boss is ineffective at leading meetings, you are not alone.<p>Few managers or supervisors have mastered the art of meetings and even fewer organizations have made it a priority. Add to that the fact that leaders are busy — and often don’t have the time to prepare adequately — …

Founder-Led Companies Outperform the Rest — Here’s Why

A recent study by three professors at Purdue’s Krannert School of Management is part of a growing mountain of evidence of the superior and more lasting performance of companies where the founder still plays a significant role as CEO, chairman, board member, or owner or adviser. Specifically, the …

Convincing Your Boss to Make You a Manager

Are you, or is someone you know, an individual contributor who wants to move into a management role, either with your current organization or a new one? But, how can you sell yourself as a manager when you’ve never actually been one?<p>The basic fact is that <i>every</i> manager originally lacked professional …

9 of the best trips for under £700

Travel budget looking tight? Sign up to one of these great-value trips – and go further than you ever thought possible for £700<p>1. Discovering</b> …

The puppeteer who saved a slum

A man on a mission: renowned puppeteer Puran Bhatt is determined to save Delhi’s Kathputli colony from bulldozers.<p>I made my way through narrow, twisting alleys, stepping carefully over open sewer drains, as I tried to keep up with the young man who was leading me to the home of Puran Bhatt, one of …

Real Estate

Understand the 4 Components of Influence

We’ve all encountered people who say less but what they say matters more; people who know how to use silence to dominate an exchange. So having influence means more than just doing all the talking; it’s about taking charge and understanding the roles that positional power, emotion, expertise, and …

To Become a Leader, Think Beyond Your Role

The world is full of people with opinions. Television, radio, and other media are brimming over with commentators making suggestions and offering seemingly authoritative advice to government officials and corporate executives about what they ought to do. At dinners and cocktail parties — and around …

The Problem with Being Too Nice

Leaders are placed under a tremendous amount of pressure to be relatable, human and … nice. Many yield to this instinct, because it feels much easier to be liked. Few people want to be the bad guy. But leaders are also expected to make the tough decisions that serve the company or the team’s best …

Is Your Company Encouraging Employees to Share What They Know?

Many of the things we need to know to be successful – to innovate, collaborate, solve problems, and identify new opportunities – aren’t learned simply through schooling, training, or personal experience. Especially for today’s knowledge-based work, much of what we need to know we learn from others’ …

How to Fall Back in Love with Your Job

Even exciting jobs have boring days. And when you’ve been doing the same tasks, going to the same office, and working with the same people day in and day out, you’re bound to fall into a rut on occasion. When that happens, how do you recognize what’s happening and counteract it? What can you do to …

First-Time Managers, Don’t Do Your Team’s Work for Them

Not long ago, I worked with a client who was stepping into management for the first time. Terry, a highly regarded marketing associate in a pharmaceutical firm, had just been asked to lead a marketing team. In this new role, she was responsible for directing a group of bright, but inexperienced …

7 Things Leaders Do to Help People Change

Ever tried to change anyone’s behavior at work? It can be extremely frustrating. So often the effort produces an opposite result: rupturing the relationship, diminishing job performance, or causing the person to dig in their heels. Still, some approaches clearly work better than others.<p>We reviewed …

Your Team Can’t Read Your Mind

Steven Moore for HBR<p>When you live or work with people for a while, it’s easy to assume that they can read your mind and that you can read theirs. Whether it’s a spouse or a long-time team member, you may presume that you know what they’re thinking and that you can save time and effort by not having …

Make Time for the Work That Matters

More hours in the day. It’s one thing everyone wants, and yet it’s impossible to attain. But what if you could free up significant time—maybe as much as 20% of your workday—to focus on the responsibilities that really matter?<p>We’ve spent the past three years studying how knowledge workers can become …

Why Compassion Is a Better Managerial Tactic than Toughness

Stanford University neurosurgeon Dr. James Doty tells the story of performing surgery on a little boy’s brain tumor. In the middle of the procedure, the resident who is assisting him gets distracted and accidentally pierces a vein. With blood shedding everywhere, Doty is no longer able to see the …

5 Tips for New Team Leaders

I’ve been a new manager five times in my career: once as a first-time manager at Google going from being a teammate to leading peers, three times as I was promoted within Google, and most recently as the new Chief Revenue Officer for UberConference, a teleconferencing startup in San Francisco. What …

Why So Many of Us Experience a Midlife Crisis

A mid-career crisis can happen to anyone. It can hit even those who objectively have the most fulfilling jobs. When it does, it inflicts pain on the individual suffering it and causes productivity losses for employers. Yet, the phenomenon remains stigmatized and under-researched, leaving crucial …

How Philosophy Makes You a Better Leader

The goal of most executive coaching and leadership development is behavior change—help the individual identify and change the behaviors that are getting in the way of, and reinforce the behaviors associated with, effective leadership. But what about the beliefs and values that <i>drive</i> behavior?<p>The …

Stop Fantasizing About the Perfect Job

Some careers seem to maintain a powerful allure. Many people fantasizing about leaving their jobs for careers that seem to offer deep meaning, like teaching or non-profit work, or apparent autonomy, like entrepreneurship. Others are attracted by high-status, high-pay occupations such as law and …

CEOs, Stop Trying to Manage the Board

It’s understandable that most CEOs try to manage their boards. With directors often attempting to take a more active role in decisions these days, CEOs naturally feel a bit threatened. They’re trying to lead a group of people who typically lack the time or expertise to fully understand what’s going …

Mixed Signals: Why People Misunderstand Each Other

The psychological quirks that make it tricky to get an accurate read on someone's emotions<p>In her new book <i>No One Understands You and What To Do About It</i>, Heidi Grant Halvorson tells readers a story about her friend, Tim. When Tim started a new job as a manager, one of his top priorities was …

Psychology

Stop Being So Positive

We’ve all heard a great deal about the power of positive thinking. Organizations encourage it among their employees in an effort to boost performance and engagement, and it’s a key tenet of “managing yourself” well; affirmative messages about perseverance, resilience, and vision adorn many an …