Elina Zheleva

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Review: D-Flect with George Kembel

On Monday, 5 February over 70 HPI D-School students, alumni, coaches and researchers came to the first D-Flect session in 2018. Design Thinking …

Six reasons why customer-centricity should NOT be an objective

15 years ago, you would have found no greater supporter of customer-centricity than me. The internet was bringing greater choice to customers, …

Want to Boost CX Innovation? Step Outside the Office

Image Source: Shutterstock In high-school one of my jobs was at a little restaurant in the ByWard Market in Ottawa Ontario. The guy who owned it had …

Customers

How architecture can create dignity for all

If architect and writer John Cary has his way, women will never need to stand in pointlessly long bathroom lines again. Lines like these are …

A selection of the best product design and UX/UI design resources

When making prototypes of a product, we often found that there are a large number of duplicate parts on the same page. Although these elements can be …

A selection of the best product design and UX/UI design resources

When making prototypes of a product, we often found that there are a large number of duplicate parts on the same page. Although these elements can be …

Ideo Studied Innovation In 100+ Companies–Here’s What It Found

Innovation is hard to pin down, but with these six insights Ideo says it’s cracking the code.<p>How do you measure “innovation?” It’s something that every organization seems to be after–just look at AT&T’s Innovation Pipeline, Sephora’s Innovation Research lab, and the University of Pennsylvania’s …

Innovation

Wireframes, flows, personas and beautifully crafted UX deliverables for your inspiration

When people think of UX Design documentation, the first image that comes to mind is dense, long, and heavily annotated wireframes, full of…

UX Design

How to Mash-Up and Benefit from PM and the Design Thinking Process

The Homer a mash-up car made for one user – Homer<p>Ever struggled with managing your projects or PMs trying to do so? Well, there is an app… hmm… or …

Useful methods, guides and tools for doing human-centred design

While pondering how to improve design education for kids, I’ve been collecting resources that help us do human-centred design.<p>I’m not here to …

Design

Iteration is not design

Debunking design Darwinism<p>Product managers beware!<p>In some reaches of the product development world there is a fascination with the idea that products …

UX Design

4 basic problems cause all the cognitive biases that screw up our judgment

<i>Four months ago I attempted to synthesize Wikipedia's crazy list of cognitive biases, and after banging my head against the wall for weeks, came up with this</i> <i>Cognitive Bias Cheat Sheet</i> <i>which</i> <i>John Manoogian III,</i><i>beautifully organized into the above poster. Since then, I've started working on a book</i> …

Artificial Intelligence

Shadowing - Job Shadowing

What is Shadowing?<p>Shadowing, also called ‘In the user’s shadow’, is <b>an empirical and practical way of learning about the conduct of the person you are</b> …

How “Toggle” Worked Its Way Through AT&T’s Innovation Pipeline And Into Cell Phones

AT&T’s innovation-generating system brings smart products to market, and shares the spoils with the employees who created them.<p>Doug Ring was stuck in a familiar bind between boss and cell phone provider. He worked a lot but couldn’t keep secure business data on his personal phone. In order to stay …

New Jersey

Can A Building Engineer Innovation?

With the newly minted Pennovation Center, the University of Pennsylvania and architecture firm HWKN certainly think so.<p>Innovation is a buzzy thing in architecture today. It’s nearly impossible to avoid projects that claim to be purpose-built to spark the invention of new ideas, from individual …

Architecture

First Look: Inside Sephora’s New Innovation Lab

The big beauty brand’s new team and facility model a retail future where both on- and off-line shopping are kicked up by a serious notch.<p>When Sephora launched in the U.S. in 1998, it radically changed the cosmetics buying experience, replacing the controlled department store counter transaction …

eCommerce

IDEO | Creative Difference

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Creative Difference: A Customized Guide to a More Innovative and Adaptive Culture

These Five Behaviors Can Create an Innovation Culture

Breakthroughs happen when organizations are set up to support them.

Innovation

What is design thinking?

What is it that we’re talking about, when we’re talking about design? We may first encounter design as aesthetic treatment and styling—certainly …

Pair design

Why Pair Design?<p>We’ve all been there: it’s time to review a design with some critical stakeholders, you’re prepared, you think you’ve got a great …

UX Design

How to apply design thinking in your organization

Design thinking is a process that uses design principles for solving complex problems. It helps organizations identify opportunities, unlock …

Design

AI and the future of design: What will the designer of 2025 look like?

For anyone doubting that AI is here, the <i>New York Times</i> recently reported that Carnegie Mellon University plans to create a research center that …

Designing with remote teams

Jonathan Cofer shared how Upwork built a world-class remote design team.The post Designing with remote teams appeared first on InVision Blog.

UX Design

Getting executives on board with design sprints

So, you’re sold on design sprints. You know they significantly condense project budgets and timelines, foster efficient collaboration, and help solve …

Bringing design sprints and product development together

We have what we’d like to think is a pretty badass product development process at New Haircut—and we keep it that way through constant and obsessive …