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How to Really Understand Someone Else’s Point of View

The most influential people strive for genuine buy in and commitment — they don’t rely on compliance techniques that only secure short-term persuasion. That was our conclusion after interviewing over 100 highly respected influences across many different industries and organizations for our recent …

Reinhart, Rogoff, and How the Macroeconomic Sausage Is Made

After watching a presentation by Kaggle founder and CEO Anthony Goldbloom at a conference last year, I went up to the front of the room to ask him a question about macroeconomics.<p>Kaggle organizes competitions in which data scientists (which in most cases means anybody who wants to sign up) compete …

Where the Race for Talent Is Tight, Women Gain Speed

“I think multinational companies like to recruit women in China,” an ex-pat female senior executive in Beijing explained to me recently. “They are more likely to have the language skills, a cooperative management style, and are enthusiastic about working for foreign firms which are more likely to …

Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.

When I was a college student interning in Washington, D.C., a senior manager, Bridgett, made a habit of treating each intern to lunch over the summer. When my turn rolled around, it was no surprise that Bridgett proved an adept conversationalist and an excellent host.<p>Several weeks after I’d …

Why You Should Take the Blame

I was at a party in Greenwich Village in New York City. It was crowded, with about twice as many people as the space comfortably fit. There was a dog in the mix too. But it was a casual event and we all spent a lot of time in the kitchen, cooking and cleaning.<p>I was at the sink washing dishes when I …

With Ron Johnson Out, What Should J.C. Penney Do Now?

J.C. Penney and its CEO Ron Johnson have parted ways. The news wasn’t terribly surprising as 2012 had been a challenging year: sales were down by $4.3B, the company lost close to $1B, and its stock price dropped by more than 50%. Despite Johnson’s and his supporters’ pleas of “give us more time,” …

How P&G Presents Data to Decision-Makers

Those of us who believe that managers make better decisions when key data are presented visually tend to get very excited about all the innovation going on in the graphical display of information. (For a sampling of some new and cool tools, see the popular Hans Rosling TED talk.) However, if you …