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The Most Effective Ways to Make It Right When You Screw Up

After promising your boss you would complete an important assignment on time, you realize you’re behind and it’s going to be late. You unintentionally leave a colleague out of the loop on a joint project, causing him or her to feel frustrated and a bit betrayed. On the subway, you aren’t paying …

Connect, Then Lead

<b>Is it better to be loved or feared?</b><p>Niccolò Machiavelli pondered that timeless conundrum 500 years ago and hedged his bets. “It may be answered that one should wish to be both,” he acknowledged, “but because it is difficult to unite them in one person, it is much safer to be feared than loved.”<p>Now …

How and Why to Be a Leader (Not a Wannabe)

We need a new generation of leaders. And we need it now.<p>We’re in the midst of a Great Dereliction — a historic failure of leadership, precisely when we need it most. Hence it’s difficult, looking around, to even remember what leadership is. We’re surrounded by people who are expert at winning — …