Leadership

By Duri Chitayat | leadership strategy and tactics

The traditional CEO-CIO relationship is changing

Every year, Gartner surveys CIOs on how their jobs are changing in the digital age. The latest report – released April 6 – found that digital business has never been more top of mind for CEOs and that “CIOs should guide business leaders toward deep discipline digital business.”<p>“The quickening pace …

Make Work Engaging Again

<b>Dan Cable,</b> a professor of organizational behavior at London Business School, explains why people often lose their enthusiasm for their work and how leaders can help them get it back. He says we shouldn’t forget that as humans we all need to explore and have purpose — and without that, we languish. …

Leadership

Hit the Mark: Make Complex Ideas Understandable

6 ways to communicate challenging concepts to an audience.<p>Think back to the last time you had that “what the…?” moment when you were listening to …

Stanford University

Introducing C.A.R.E. – a simple framework for user onboarding

A well considered and well maintained onboarding funnel will grow your business. A leaky one could kill it.In software, when you think of …

Product Management

Stress Leads to Bad Decisions. Here’s How to Avoid Them

A senior sales executive I’ll call Daniela was frustrated. She’d been working on delegating more to her team. To her dismay, many were struggling to take on the levels of freedom she’d offered — even though they’d asked for more responsibility. Exasperated, she vented to me, “I thought delegating …

Management

Five Ways to Become a Workplace "Yoda"

These five steps can help you give better feedback -- and help make it stick<p>When it comes to feedback, employees and managers often approach it the same way: avoidance.<p>Often, employees dread feedback because they automatically think it will be negative. When someone hears, "your boss wants to talk …

Leadership

4 Ways to Build an Innovative Team

One of the most common questions I get asked by senior managers is “How can we find more innovative people?” I know the type they have in mind — someone energetic and dynamic, full of ideas and able to present them powerfully. It seems like everybody these days is looking for an early version of …

1 in 5 Highly Engaged Employees Is at Risk of Burnout

Dorothea loved her new workplace and was highly motivated to perform. Her managers were delighted with her high engagement, professionalism, and dedication. She worked long hours to ensure that her staff was properly managed, that her deadlines were met, and that her team’s work was nothing short …

Employee Engagement

If You’re So Successful, Why Are You Still Working 70 Hours a Week?

“I really became a robot,” a manager at an accounting firm explained. She and her colleagues worked extraordinarily long hours, but, she said, “I thought it was normal. It’s like brainwashing. You are in a kind of mental system where you are under increasing demands, and you say to yourself that it …

Leadership

What Are the Best Ways to Build Candor on a Small Team?

Building candor is often more about demonstrating how to accept candor than it is about showing how to be candid.<p><i>What are the best ways to build candor on a small team? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and better understand</i> …

Leadership

Managers Aren’t Doing Enough to Train Employees for the Future

As topics like automation, artificial intelligence, and skills retraining dominate conversations about the future of work, some predict catastrophic job loss and a dystopian future where legions of unskilled workers languish unemployable in the margins. Others, like O’Reilly Media’s Tim O’Reilly, …

Human Resources

8 Ways to Build a Culture of Trust Based on Harvard's Neuroscience Research

A culture of trust yields higher engagement, happier employees, greater productivity, and higher profits. And it all starts in the brain.<p>PWC's 2016 Global CEO Survey revealed that 50% of CEOs worldwide consider lack of trust to be a major threat to their organizational growth.<p>Paul J. Zak, Harvard …

Employee Engagement

The High Price of Overly Prescriptive HR Policies

Recently, one of my colleagues left our firm to make significantly more money at another company. We wanted to keep her, but the commission-based salary offered by the other company was more than we could match. She hadn’t realized how long her new commute would be during rush hour, however, and …

The Workplace

How to Motivate Employees to Go Beyond Their Jobs

Every day, employees make decisions about whether they are willing to go the extra mile in ways that contribute to their organization’s success. These are important decisions because research shows that when employees are willing to go beyond their formal roles by helping out coworkers, …

Employment

Throwback to the inauguration of Capgemini Singapore Applied Innovation Exchange.

<i>On February 28th 2017, Capgemini inaugurated its 10th Applied Innovation Exchange in Singapore to build up its local ecosystem of start-up partners</i> …

Innovation

Without Emotional Intelligence, Mindfulness Doesn’t Work

Mindfulness has become the corporate fad <i>du jour</i>, a practice widely touted as a fast-track to better leadership. But we suspect that not all the benefits laid at its feet actually belong there. Our research and analysis has revealed a complicated relationship between mindfulness and executive …

Emotional Intelligence

Google’s Secret Formula for Management? Doing the Basics Well

Google has opened its trove of management processes to one and all, for free. It might not feel that surprising — after all, Google has created plenty of free tools for the world to use, from internet search to email. Management tools may not seem that different. And it also follows Google’s many …

Management

Inside GE’s Transformation

A CEO has different tasks in different cycles. Some CEOs are founders and builders. Others have the luxury of managing momentum through a stable economy or a period when business models aren’t being disrupted. My task was different: remaking a historic and iconic company during an extremely …

Innovation

6 Crucial Things to Do in Your First 100 Days in a New Leadership Role

You've signed the offer, now what?<p>5 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>The rate of change in technology is unmatched. Companies are constantly being funded, getting acquired and, unfortunately, going out of business. These dynamic conditions create both challenges …

Employment

How to Act and Look Like a Professional at All Times

The Merriam-Webster dictionary defines professionalism as, <i>"the conduct, aims, or qualities that characterize or mark a profession or a professional</i> …

The Workplace

There Are 3 Skills That Will Get You Promoted and 1 That Won't, According to a Study

Hit all your metrics but still didn't get promoted? Research suggests that the key to progression will require a different skill set.<p>We've all heard it before, "Nice guys finish last." Although no curriculum (that I'm aware of) has ever suggested the theory, many still operate under the …

Leadership

How to Make Work More Meaningful for Your Team

There is a well-known story about a cleaner at NASA who, when asked by JFK what his job was, responded “I’m helping to put a man on the moon.” This anecdote is often used to show how even the most mundane job can be seen as meaningful with the right mindset and under a good leadership.<p>Today, more …

Employee Engagement

Want Your Employees to Respect You? Give Them the 1 Thing Most Bosses Never Do

This is a signature trait of the best leaders. It's also a rare commodity and extremely hard to pull off in a business setting.<p>A signature trait of the most likable leaders -- a trait that leads to uncommon loyalty in employees as well as business results -- is one that's extremely hard to pull …

workimprovement

5 Things New Managers Should Focus on First

One of the most exciting — and frightening — career transitions comes when you face the prospect of a management role for the first time. Over my career of building businesses, advising CEOs, and, most recent, exploring the philosophies and beliefs of 100 of the world’s most respected leaders for …

Leadership

I Screwed Up. Now What? 3 Ways to Control the Damage After Your Huge Mistake

Entrepreneurs make mistakes, and that's okay. Here are the strategies you'll need to recover and move forward.<p>5 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>A topic that is often, if not altogether, missed in my entrepreneurship reading is <b>what to do when things go wrong</b>, …

Google Search

The 1 Bad Conversational Habit That Will Make You Look Really Unprofessional

This timeless communication skill may just be your secret weapon to better relationships.<p>Billionaire entrepreneurs Bill Gates, Warren Buffett and Richard Branson have gone on record to say that communication is the most important skill you need. Yet most people think of communication in the <i>speaking</i> …

Bill Gates

Your Mighty New Mindful Habit: Learn to Respond, Not React

Whether you're talking with friends, family, romantic partners or even coworkers or employees, how you communicate means a lot, especially when it …

The "Be Attitudes" of Building Trust in the Workplace

Trust is not a given. In fact, it's gained over time. Here are the most important ways to earn it.<p>Not to be confused with the biblical reference to the beatitudes shared in the Sermon on the Mount, these "be attitudes" are suggestions that you may consider adopting to help you and your colleagues …

Leadership

Why Those 'Hallway Meetings' (After the Big Meeting) Are Annoying Your Co-Workers

If you regularly find yourself in informal hallway meetings after big decision making meetings, that might be a red flag that there are some challenges in your leadership culture that need to be fixed right away.<p>Whether you love meetings or hate them, they aren't going anywhere soon. Because they …

Leadership