Newly hired employees of an Indian call center were at least 60% less likely to leave within a period of a few months if they went through an onboarding process that, instead of emphasizing conformity,
Is it better to be loved or feared? Niccolò Machiavelli pondered that timeless conundrum 500 years ago and hedged his bets. “It may be answered that one should wish to be both,” he acknowledged, “but it
New data on employee engagement is in, and it’s downright discouraging. As this post by HBR’s Gretchen Gavett noted, Gallup’s research shows that engagement among US workers is holding steady at a scant
It’s tough to find examples of successfully challenging the boss, even tougher to find stories of leaders who specifically ask to be challenged. The most common is a tale of Alfred P. Sloan at General
Does your team have a difficult time making decisions that everyone supports? If so, you may be suffering from a lack of curiosity. Try this: Next time you’re in a team meeting, count the number of times
It was undoubtedly a high-quality piece of work. The project team had spent the past six months designing a new strategy to accelerate growth in a critical emerging market for a multibillion-dollar multinational.
When most organizations try to increase their innovation efforts, they always seem to start from the same assumption: “we need more ideas.” They’ll start talking about the need to “think outside the box”
Out of the many ways that managers get things done, one of the most underused is what I call “convening authority”: the ability to bring people together to share information, build alignment, or solve
Discussions about story and storytelling are pretty fashionable in marketing circles. I have ambivalent feelings about this. On the one hand, as a lifelong advocate for the power of story in business,
We’ve all wanted to please the boss. And if that sometimes means that we do something we think is stupid or misguided so be it — is it worth spending our social or political capital on making a fuss about
Artwork: Jessica Snow, Board Game, 2011, acrylic on panel, 18″ x 18″ In 2006 the risk management chiefs of two British financial institutions—we’ll call them Saxon Bank and Anglo Bank—were in similar Each
If you want to do your best work, distraction is your enemy. So wake before it rises. Editor’s Note: This story is part of 5 Habits Changes You Can Actually Make In 2015. Check out the full list here.
Time is precious, but being busy is no excuse to ignore the people you work with. Here are a few tips to help you distill your messages, and follow through. Busy people often don’t do what they say they
Would you rather flip through a Pottery Barn catalog or train for and run a half-marathon? The secret to time management is all about priorities. I’ve always loved the phrase “the truth will set you free.”
Are you a certified organizational ninja? It’s okay, nobody is–so steal this idea from career kickstarter Amber Rae, who shares her “Work, Play, Fit, Push” framework for getting things done while staying