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Integrating Data in the Age of the Customer

Customers today, whether B2B or B2C, demand a personalized experience. They expect a choice of engagement channels and flexibility to access …

Big Data

Facial recognition is increasingly common, but how does it work?

Using computers to identify people’s faces can be helpful as well as worrisome<p>The Trump administration’s efforts to impose new immigration rules drew attention — and legal fire — for its restrictions on the ability of people born in certain majority Muslim countries to enter the U.S. In the frenzy …

Machine Learning

An analysis of 700 presentations revealed that adopting one speaking skill can make you more persuasive

The data firm Quantified Communications has added to the growing body of evidence that storytelling plays a critical role in effective business presentations.<p>Quantified Communications maintains a large database of written and spoken communication from Fortune 500 executives, TED speakers, political …

Public Speaking

Don't Look for a Great Idea. Look for a Good Problem | Inc.com

At the center of every significant innovation is always an idea. Clarence Birdseye's idea about freezing fish revolutionized the food industry and American diets. Charles Schwab's idea about flat commissions changed investing forever. Steve Jobs's idea about creating a device that could hold 1,000 …

Innovation

What Are 4 Core Leadership Theories And How To Apply At Work

The role of a leader is paramount to a team.<p>Imagine an orchestra that has all the best musicians in the world except a conductor. Though every member …

Personal Organizing

Here's How Amazon's Jeff Bezos Makes Great Decisions, Super Fast | Inc.com

Amazon is a remarkable company. It's no surprise that it was built by a remarkable mind.<p>The brilliance, philosophy, and quirks of founder and CEO Jeff Bezos are deeply baked into Amazon, which is what makes his pronouncements about his approach to business so fascinating. Each utterance offers …

Management

How to Work with Someone Who Isn’t a Team Player

Do you work with someone who isn’t a team player? Maybe they’re overly focused on completing and promoting their own work. Or they don’t chip in when everyone else is scrambling to meet a deadline or pulling a presentation together. This isn’t simply frustrating; it can affect your entire group’s …

Management