Accenture Hospitality

87 Flips | 1 Magazine | 2 Following | 244 Followers | @dinahlaredo13 | Keep up with Accenture Hospitality on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Accenture Hospitality”

The Top High Tech Hotels Around the World

NEW YORK (MainStreet) — Free, universal WiFi has become the new water in the highly competitive hotel industry - viewed as a basic, must-have among …

Hoteliers, disrupt before someone else does

Hotel distribution companies face fundamental disruption as the industry shifts online, digital distribution rapidly evolves—particularly mobile …

Why are these luxury hotels still charging for Wi-Fi?

It’s been the year of sort-of-free hotel Wi-Fi. Earlier this year the premium brands of Mariott and Starwood Hotels began offering free connections …

The travel industry is changing to win over its most lucrative market ever: baby boomers

When it started up in 1971, Gregg Marston’s company was a scrappy kid, offering fast, challenging cycling trips with few frills through the …

Web and technology now contribute to the overall hotel guest experience

The most important part of a hotelier’s job is to ensure an outstanding experience for guests while they are on your property. Obviously.<p>But, easier …

Will the Apple Watch Revolutionize Hotel Stays?

“The Apple Watch is going to transform how hotels deliver experiences," one technologist predicts.<p>You arrive to check in at your hotel and your room number flashes on your Apple Watch, as does an offer to upgrade. You skip the front desk and head to the elevator. No need to press the up button, …

Hotels need to get the (Facebook?) message

At the recent F8 (Facebook Developer Conference), a considerable amount of time (parts of the first and second day keynotes, at least three sessions) …

Uber Riders Will Get Starwood Hotel Points in Reward Plan Deal

Uber Technologies Inc. is joining with Starwood Hotels & Resorts Worldwide Inc. to give rewards on the hotel chain’s traveler program to its …

New Trends Report: The State of Travel Metasearch in 2015

Today we are launching the latest report in our <b>Skift Trends Reports</b> service, <b>The State of Travel Metasearch in 2015</b>.<p>Travel metasearch continued its …

Expedia and Priceline attain dominance with different strategies

In the battle between the two remaining online giants for dominance of Internet-based travel sales, Expedia’s recent acquisitions might make it the …

Hospitality

Is Your Hospitality Company Leaving Millions on the Table?

Read Accenture’s report to learn how hotel companies can lead in source-to-pay procurement in finance and accounting to create truly efficient …

Hotel technology investments to increase in 2015 to match guest expectations

Hotels are matching heightened guest expectations with an increase in hotel technology budgets, investing an average of 4.9% of revenue in IT. The …

"Cyborg Service: The Unexpected Effect of Technology in the Employee–Gu" by Michael D. Giebelhausen

Publication Date<p>10-2014<p>Abstract<p>Hotels, restaurants, and other hospitality industry operations are experimenting with self-service kiosks, tablet …

Gartner updates top ten strategic technology trends for 2015

As the leaves begin to soften, the time draws nigh for year-end analysis and planning for 2015 with the research analysts at Gartner, who have …

Why the hotel industry needs Google, Amazon or Priceline to clean up the mess it has created

en_US<p>website<p>Have you ever wondered why you automatically get the newest version of Facebook on your phone, have made Google a synonym for search, …

How Mobile Technology Can Transform a Travellers’ Experience

HSMAI's 10th Annual AsiaConnect Conference was held in Singapore on September 3, 2014. Ani Bhalekar, mobility solutions expert at Accenture Digital …

Think business travelers don’t care about negative hotel reviews? Think again

Who books a hotel nowadays without checking online reviews first? Travelers used to only have access to firm-generated information like location, …

Marriott and Accenture: How the Shared Services Model Can Succeed

Shared services, or a separate business unit within a company that is tasked with delivering a suite of services, is a fairly controversial model …

Today's Trending Articles on Digital Marketing and Media | eMarketer

Retail & Ecommerce<p>Digital Travel Sales in Russia Will Climb by More than 20% This Year Jun 26<p>Digital travel sales in Russia will total $11.37 billion …

Travel Consulting Services

Hospitality: The Impact of Tech on Customer Loyalty

It's a tough time for those in the airline, hotel, and cruise industries. Customer loyalty is eroding—and with good reason. Many brands aren't …

Loyalty in Travel: The Mobile Booking Funnel Coming of Age

A major shift is occurring among travel marketers as brands are moving beyond asking “How can we increase the rate at which mobile users book a …

Hospitality

Non-transactional behavior rewards increasingly appealing to consumers

Loyalty marketing specialist Colloquy has revealed that more consumers are seeking loyalty rewards for non-transactional behaviors. Rather than …

AsiaRooms and Lenovo: Asia consumers most online-savvy when booking travel accommodation

According to a study commissioned by online travel accommodation firm AsiaRooms and personal technology giant Lenovo, Asia consumers are …

Mobile Devices

Addressing China's rising outbound tourism | CNN Travel

Hotel Marketing: Investing In People And Technology - By Robert Mandelbaum and Gary McDade

The introduction of technology has influenced the duties of on-site hotel sales personnel over the years. The reach of the internet, social media, …

Selling

Travel Consulting Services