Diedre Brown

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Medical Office Policies & Procedures

The level of efficiency and responsibility a medical office maintains is a direct indication of its success in patient care and health-care …

Phone Call Procedures in a Medical Office

Telephone calls are a vital means of communication for a medical office. For this reason, many physicians have their phones answered 24 hours a day, …

8 Phone Etiquette Rules Every Professional Should Know

The convenience of cellphones has made it possible to talk to others any time and anywhere, but there is still an art to using the phone properly in a professional setting.<p>Career coach Barbara Pachter outlines modern phone etiquette rules in her latest book "The Essentials Of Business Etiquette." …

Etiquette

Medical and Health Services Managers : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics

Summary<p>Please enable javascript to play this video.<p>Quick Facts: Medical and Health Services Managers<p>$98,350 per year<br>$47.29 per hour<p>Bachelor's …

Health Care

Basics of Digital Etiquette in the Workplace

Much of the basis of digitization is ones and zeros. These numerals make it possible for businesses to communicate at the speed of light, talk …

Seven Rules for Medical Office Phone Etiquette

The behavior of your medical office staff on inbound and outbound calls can have a positive or negative impact on your business. Whether a …

Body Language

10 rudest behaviors in the workplace

Most of us aim not to be rude in the workplace, but sometimes the line is thin between adorable quirkiness and just plain annoying. Here are some …

Self-help

Workplace etiquette: Mind your manners!

<b>Related Articles</b><p>• Your guide to e-mail etiquette<p>• Don't hand out your business cards like freebies!<p>• Social skills: Don't bungle up your …

Mastering the Art of Conversation: 7 Steps to Being Smooth

In The Art of Conversation: A Guided Tour of a Neglected Pleasure, Catherine Blyth gives some great tips on handling the subtle nuances of polite …

Self-help

The Healthiest (And Least Healthy) Places In The U.S.

Where you live can determine how long you live. The latest County Health Rankings reveal which places have the best and worst outcomes–like premature death–and rank the health factors that lead to those outcomes.<p>Conversations about health tend to revolve around national statistics. People talk …

Telephone Etiquette and Telephone Tips

Tips for the Receptionist or Secretary<p>Presenting a professional image, both in person and on the telephone, is very important in the Office Skills …

eLearning

Empowering Patients and Improving Health Using Text Messages

The most powerful medical device in the world is within arm’s reach right now.<p>It’s the ubiquitous mobile phone. More than 90 percent of adults in the …

Digital Health

The Importance of Face to Face Contact

How many times have you experienced some form of human interaction this week? It can be hard to keep track when you're busy. Sometimes, it's only …

Senior Citizen

How we deliver bad news is critical to how families deal with grief

138 Shares<p>As a cardiac electrophysiologist, I have had to discuss bad news with patients and families more times than I would like during my career. …

2015 BMW M3: Around the Block

The all-new 2015 BMW M3 is the car you wanted, and don’t say it isn’t. Don’t pass the blame, don’t dodge this bullet, and don’t duck out. Just take …

BMW

Review: 2015 BMW M3 a normal car capable of abnormal things

There's something I should disclose: I've always wanted an M3. Exactly why is unclear, but the feeling dates back to at least 2000, before I had a licence, when the then-new M3 was splashed across the cover of every British car magazine. Descriptions included: bloody-hell, bonkers, mega, …

Create a website or blog at WordPress.com

★★☆☆☆<p>One can only hope that the subtitle appended to the latest instalment of Michael Bay’s colossal computer-generated Rock’ Em Sock ‘Em franchise …

Four fall cocktails to consider

Looking for something more refined than a pumpkin ale to sip on this weekend? Give one of these four seasonal cocktails a try.<p><b>The Bloody Aviator</b> ($12) at Zed451. Inspired by Hugo Ensslin’s Aviation cocktail, Zed’s version includes the often omitted creme de violette of the classic version and adds …

Miami Dolphins vs Denver Broncos: History of Matchup

We've been here before. The Miami Dolphins are 6-4 and in a good position to make the playoffs. We've seen promise before in recent times, but it …

Direction and Future of Miami Heat Both Riding on 2014-15 NBA Season

The Miami Heat have a lot riding on the next two seasons.<p>No, they aren’t and won’t be title contenders—a fact of life Heat fans grew accustomed to during LeBron James’ stint in South Beach—but this is still a sensitive period in team history. The conditions that could give rise to the next Heat …

NBA

Next-generation Audi A4 confirmed for 2015

Audi has confirmed that the mainstay of its range, the <b>Audi A4</b>, will enter a fifth generation in 2015.<p>During celebrations marking the 20th anniversary …

Audi

How to Experience Jamaica Beyond the Beach

My recent trip to Jamaica was filled with so many memories that it’s hard not to recount them all. Everything from the picturesque beaches to the …

Caribbean