dgroshomme

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為何「蔦屋」海外首店落腳台灣?這特色日本也比不上,總經理道出最真寶島印象-風傳媒

咖啡與書,是何等絕配,來自日本的蔦屋書店同集團的 TSUTAYA BOOKSTORE 特別了解!過去,無論是代官山、湘南、函館、還是於 2016 年回創始地大阪開設的「枚方 T-SITE」等,都是喜愛藝文的民眾去日本必訪的書香聖地。然而,如今不必遠求,今年 1 / 24 日正式住紮台北信義區阪急的 …

Towards a service-dominant approach to social marketing

Over the last decade, social marketing has moved away from traditional marketing management approaches towards service-oriented theory, integrating …

他在今年以83歲高齡黯然離職,但將以「日本7-Eleven之父」在零售業永遠留名 | T客邦

✰ 第9屆科技趨勢金獎 名人看趨勢 ✰ 新創團隊,你有沒有想錯了什麼? 專訪林一平教授,談國內新創團隊常犯的4個錯誤 | T客邦

Bias in the evaluation of research methods

There is a substantial body of evidence that judgement and decision-making are partly controlled by unconscious mechanisms which take the form of …

Psychology

How to develop theory and keep our jobs? The role of academic 'gatherings in our theory development practice

This special discussion article examines the roles that academic workshops play in the creation of a space to advance knowledge in marketing whilst …

A Search for Missing Links: Specifying the Relationship Between Leader-Member Exchange Differentiation and Service Climate

We search for "missing links" in how the different social exchange relationships employees have with supervisors (i.e., leader-member exchange [LMX] …

Employment

The reciprocal intertwining of practice and experience in value creation

Practice and experience are central concepts in service logic (SL), and research has provided increasingly sophisticated accounts of their role …

Temporal

When Do Customers Get What They Expect? Understanding the Ambivalent Effects of Customers Service Expectations on Satisfaction

Extant research established that customers’ expectations play an ambivalent role in the satisfaction formation process: While higher expectations are …

Cocreation Culture in Health Care Organizations

Both health care practice and academe recognize that organizations should modify their business practices to adopt cocreative behaviors and a …

Employee Engagement