TenDemay TseDolkar

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When Your Boss Is Too Nice

Yes, it can be pleasant to work for someone who is kind and thoughtful but there’s a difference between bosses who are pleasant to work for and those who avoid conflict at all costs. Managers in the latter category don’t give tough feedback, shy away from going to bat for their teams, and give in …

4 Ways the Best Sales Teams Beat the Market

Customers today use an average of six channels during the buying process, and the number of channels available to them is only increasing. Competition for those customers has also increased as margins have tightened. Digital channels have upended the well-trod ruts of sales and marketing …

Delivering an Effective Performance Review

It’s performance review season, and you know the drill. Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking document, and then start in with the same, tired conversation. Say some positive things about what the employee is good at, then some …

Which Customers to Listen to, When

AOL, Nokia, RIM, Kodak, DEC. All the same story: once-great companies that suffered disruption. In business, if you’re not listening to the right customers, it can all disappear before you realize what’s happening.<p>Many modern businesses take stock in the reality of disruptive innovation and try to …

How to Discuss Pay With Your Employees

Talking about money with your employees can be uncomfortable. Even when you’ve got good news to share — a generous bonus or a well-deserved promotion — assigning a number to the value of someone’s work is tough. It’s especially difficult if you’re not the one calling the shots (most managers don’t …

Don't Have A 20% Down Payment For A Home? Check Out These Alternatives

You want to start climbing the property ladder. You want to buy your own home. But there’s just one problem: You don’t have the cash for a 20 percent downpayment.<p>What should you do?<p>First, let’s assess your current situation: Are you a first-time homebuyer? Or do you currently own a home? If you’re …

69% of Americans Have Less Than $1,000 in Savings

Americans are falling short when it comes saving money — specifically, setting aside money in savings accounts — to create a financial cushion. In …

Coaching the Toxic Leader

Senior executives have the power to create an environment that allows people to grow and give their best—or a toxic workplace where everyone is unhappy. How executives end up using that power depends in part on their mental health. Sound, stable bosses generally build companies where the rules make …

15 Rules for Negotiating a Job Offer

Job-offer negotiations are rarely easy. Consider three typical scenarios:<p>You’re in a third-round interview for a job at a company you like, but a firm you admire even more just invited you in. Suddenly the first hiring manager cuts to the chase: “As you know, we’re considering many candidates. We …

Get Immediate Value from Your New Hire

There are many theories on how to correctly “onboard” someone to an organization or a team. Most focus on how to provide the new hire with the information and skills she needs to succeed. But that can only take her so far. She will need connections and an understanding of the inner workings and …

China's awkward 'banana' slip

Have you heard about China's banana slip?<p>A few days ago in Beijing, as Gary Locke wrapped up his tenure as United States ambassador to China, he was lambasted in a Chinese state media editorial. The piece called Locke a "guide dog." It said he had stirred an "evil wind." Worst of all, it called him …

Hire Slow, Fire Fast

A lot of start-ups hire fast and fire slow. A bias for speed combined with the pressure for high growth drives many leaders to be quick to hire (“We need to fill this role <i>now</i>!”) but slow to remove underperforming employees because they’re busy and would rather put off the awkward, hard …