David Tay

8 Added | 2 Magazines | 2 Likes | 6 Following | @davidtay14 | Keep up with David Tay on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “David Tay”

Brand Building Through Customer Experience

Business leaders generally underestimate the power of customer experience. Brand management firm Prophet released a State of the Market study in 2011 …