David Pak

29 Flips | 1 Magazine | 1 Follower | @david153 | Keep up with David Pak on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “David Pak”

Samuel Mueller, Scandit

Only 16% Of Organizations Say They Have Highly Effective Loyalty Programs

For the research report, titled: <b>Keeping Customers: Successful Loyalty Through Analytics</b>, IIA surveyed 325 enterprise marketing executives from …

Content Marketing Strategies Boost Customer Loyalty

To successfully engage customers with content, retailers are banking on numerous delivery vehicles, such as the e-Commerce web site, digital …

Marketing

5-Step Guide To Successful Loyalty Programs

To improve the use and impact of their loyalty programs, retailers need to bridge the gap between loyalty program success and failure. This white …

Apple’s former retail chief Ron Johnson talks working with Jobs on creation of retail stores (Video)

Apple’s former retail chief Ron Johnson— the man in charge of retail when Apple first launched its brick and mortar stores back in 2001— recently sat down for a talk at Stanford where he gave some insight into the work that went into Apple’s original retail efforts. After a brief intro on his work …

Building The Pillars Of Retail Growth

Fill out the form to find out how these and other retail leaders are focusing on 5 pillars of growth:<p>Add & <b>retain customers</b>;<br>• Implement <b>innovative</b> …

By Michael Ellis, Co-Founder, Managing Principal, 5+Design

6 Keys to Creating a Strong Retail Customer Experience

http://spr.ly/CustExSS Want to learn how to develop a tribe of loyal retail customers? Capitalize on big data insights, champion customer experiences, and streamline marketing to maximize customer value.

테스코(Tesco)의 옴니채널 전략

Microsoft's Retail Stores May Hold The Key To Its Future Success

In the face of its late re-emergence into the world of mobility, and the real and rapid decline in its mainstay: new personal computer sales, you can’t blame analysts for wondering about Microsoft’s future prospects. After all, the company is still working to ply users’ fingers away from its now …

Retailers Seek To Capture Dollars Of Consumers On The Go With Shoppable Windows, Storefronts

With the rise of mobile commerce, retailers are testing ways to capture the dollars of shoppers on the go, or, “transumers.”<p>As more shoppers are commuting versus driving to work, there’s a big opportunity for retailers to grab “the consumer interest in those in-between places,” like subway …

디즈니의 빅데이터 전략 'MyMagic'

디즈니의 빅데이터 전략인 'MyMagic'에 관한 분석내용입니다.<p>MyMagic의 핵심은 손목에 찰 수 있는 'MagicBands'을 기반하고 있습니다. 'MagicBands'는 밴드형태로 RF 칩이 내장되어있어 디즈니의 놀이기구 부터 상점, 레스토랑에 설치된 리더기를 …

병원, 의료, 제약분야의 빅데이터(Bigdata)활용 전략 및 사례 강의자료

<b>메디컬 CEO글로벌 포럼 조찬특강</b>(2013.09.30) 및 <b>글로벌 헬스케어 IT협회(GHIT)</b>(2013.10.11) 에서 병원, 의료, 제약 분야에 관한 빅데이터 전략 및 활용에 관한 특강을 진행하였습니다. 관련한 강의 자료 공유 드립니다.<p>강의 내용은 빅데이터에 관한 …

새로운 고객가치를 창출하는 3가치 기술 - IBM Customer Experience Lab

'IBM Customer Experience Lab'에서 모바일, 소셜미디어, 빅데이터 기술을 기반하여 고객경험가치를 창출할 수 있는 3가지 기술을 소개하였습니다.<p>'IBM Edge Analytics'은 고객활동과 위치정보를 수집하여 고객의 접점을 기반으로 고객과의 …

Creating a Strong Consumer Experience: 6 Keys to Retail Success

http://spr.ly/CustExSS Reaching and engagement consumers in retail is more difficult than ever. Do you want to break through the clutter, create loyal customers, and receive the benefits of advocacy? Discover the possibilities today!

Survey: Consumers prefer customized in-store experiences over online

<b>New York</b> — Checkout remains the number one in-store pain point for 73% of U.S. consumers, according to a survey by Synqera, a global technology …

eCommerce

How Retailers Fight Back Against Shoppers Who Use Them As Showrooms

Showrooming, the practice of looking at items in a physical store and then buying them online, is yet-another pain-in-the-butt problem facing brick-and mortar retailers. Despite all the hand-wringing, however, there are ways to mitigate the problem.<p>First, there’s evidence to suggest that the …

Shopping Around For Cheap Prices [Not Mobile Payments] Is The Most Popular In-Store Activity Among Mobile Users, Says Google

Most people may not yet be using smartphones to pay for goods when they are out shopping, but that doesn’t mean that they are not glued to their handsets anyway. Some research out today from Google indicates that among smartphone owners, some 79% can be classified as “mobile shoppers,” using their …

Walmart Is Expanding iPhone Scan and Go Checkout In 200 More Stores

It's a glorious time for shoppers to be iPhone owners with Walmart announcing that they are tripling their iPhone “Scan and Go” program into a dozen …

Starbucks Says Mobile Payments Now Account for 10% of All Purchases

Troy Alstead, Starbucks’ chief financial officer and chief accounting officer, dropped a mobile bombshell at the Jefferies Global Consumer Conference …

Dick Smith Electronics taps QR codes for instant mobile transactions | Retail Dive

Dick Smith Electronics is rolling out a QR code-centered mobile commerce system to modernize the shopping experience.<p>In this new system, when a …

Grocery Retailer Implements In-Store Mobile App To Streamline Checkout

Customers can download the free app directly to their Android and iOS mobile devices, and scan product barcodes as they shop. When shoppers are ready …

Stores Sales Slowing - Top 5 Ways To Go Omni-channel - IBM Retail Industry Blog

April 22, 2014 | Written by: Prakash K Mohapatra<p>Share this post:<p>There is a crisis in retail. During the 2013 holiday shopping season, U.S. retailers …

3 Ways to Boost Customer Loyalty | Inc.com

There is a small food processing business called Spring Gully Foods that very few people in Australia, let alone the world, have ever heard of. Started in 1946 by Edward McKee, in Adelaide, the capital city in South Australia, this fourth generation family owned business reached a sad day earlier …

Customers