Avatar - David Mitzenmacher
David Mitzenmacheradded this to Chief Customer Officer
Visualizing the customer experience using customer experience journey maps | Designing Change

Visualizing the customer experience using customer experience journey maps | Designing Change

joycehostyn.com - Joyce Hostyn

Too often when we think of a customer, our view is filtered through the lens of our job, profession, department, or specialty. Think of how patients …

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