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7 Things Really Persuasive People Do

Sometimes you absolutely have to make your point. Here are 7 tips on how to do it effectively with style and grace.<p>While many people don't like to sell, most find themselves having to persuade someone at some point. Persuasion is not just for salespeople and their prospects. You may try to persuade …

10 Beliefs of Top Salespeople

Successful people share these beliefs, regardless of whether they actually work in sales.<p>A while back, I had a conversation about "having the right attitude " with Tom Black, author of "The Boxcar Millionaire." He gave me a list of personal beliefs that he's observed in top salespeople. Here's that …

Why You Should Take Every Complaint to Heart | Inc.com

Create Something From Nothing: 6 Core Principles of Business-Building

How do you build something small into something bigger and more sustainable? Keep these core ideas in mind.<p>Many businesses start with an idea and create something lasting. More often, they start with a spark of some sort--a strategic asset, a reputation, a track record with customers, or even an …

If You Want to Motivate Someone, Shut Up Already

<b>The finding:</b> Words of encouragement do not inspire people to perform better during a workout.<p><b>The research:</b> Brandon Irwin asked subjects in a lab to perform two sets of abdominal exercises called “planks.” Some people did both sets alone. Others did the first set alone and the second with a virtual …

Know Your Team's Motivational Mindset

When You’re Trying to Persuade, Consider the Seating Arrangement

People in a circular seating arrangement had a more positive impression of a travel ad urging them to make family and friends a priority than of an ad saying “Make yourself a priority” (<b>3.78 versus 2.75</b> on a 7-point scale); but people in an angular seating arrangement, such as in rows at right …

Why Your Online Program Just Won't Sell

Over the past seven years as a women’s success coach, I’ve sold a myriad of products, services and programs online, and I’ve learned the hard way a number of very big lessons about online marketing. In fact, I’m still learning and still making mistakes, but thankfully I’m getting more and more …

The paradox of choice

Psychologist Barry Schwartz takes aim at a central tenet of western societies: freedom of choice. In Schwartz's estimation, choice has made us not …

Use Sales Linguistics to Structure Winning Presentations

During the past few months I’ve sat through hundreds of presentations while attending conferences and the company meetings of my clients. Overall, I would rate half of them as being average and a quarter of them as just plain terrible. How can we all work to improve those numbers?<p>There’s an …

5 Quick Fixes: Tablets in the Kitchen

Recipes, cooking apps, pasta-making tutorials. What’s not to love about the bottomless recipe book and culinary courses available on tablets? Food …

Pro Space-Saving Tips For Small Kitchens

A small kitchen can be a big minus for any home, whether it’s a house or an apartment. A small kitchen is very uninviting and this can be very …

A Valuable Guide To Kitchen Remodeling Costs

If you've recently completed a major remodel or decoration project, where did the majority of your dollars go? Chances are, your kitchen took the lion's share. Over the last five years, nearly four in ten home improvement dollars have gone into kitchens and future spending is likely to follow the …

Home Improvement

Julia Sawalha's kitchen nightmare

In her role as strait-laced Saffy in long-running sitcom Absolutely Fabulous, Julia Sawalha spent a great deal of time in one of the most famous …

Strategic Humor: Cartoons from the May 2013 Issue

Enjoy these cartoons from the May issue of HBR, and test your management wit in the <b>HBR Cartoon Caption Contest at the bottom of this post</b>. If we choose your caption as the winner, you will be featured in next month’s magazine and win a free Harvard Business Review Press book.<p>“Don’t think of it as …

Who Are You Letting Into Your Head?

Have you ever been infuriated by someone's Facebook post?<p>You're not alone.<p>One minute you're mindlessly trolling pictures of your high school girlfriend's nephew's graduation, the next minute, someone's political post makes your head spin.<p>How could they possibly be so misinformed?<p>Wrong question.<p>The …

Wall Street

8 Ways to Create a Family-Friendly Kitchen

The Psychology of Language: Why Are Some Words More Persuasive Than Others?

<i>What's actually going on in the brain when it processes language? And if words affect the mind in different ways, are some more persuasive than</i> …

The brand is a story. But it’s a story about you, not about the brand. | Seth's Blog

Why prefer Coke over Pepsi or GE over Samsung or Ford over Chevy?<p>In markets that aren't natural monopolies or where there are clear, agreed-upon …

Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.

When I was a college student interning in Washington, D.C., a senior manager, Bridgett, made a habit of treating each intern to lunch over the summer. When my turn rolled around, it was no surprise that Bridgett proved an adept conversationalist and an excellent host.<p>Several weeks after I’d …

Entrepreneurial Excellence: Can 10,000 Hours Of Practice Make Perfect?

<b>Editor’s note:</b> <i>Jon Auerbach is a partner at Charles River Ventures, a 42-year-old, early-stage venture firm based in Menlo Park and Cambridge, Mass., where he focuses on mobile technologies. Follow him on Twitter @jgauerbach.</i><p>Research over the past two decades has identified a strong link between …

The Unexpected Secret To Being A Great Salesperson

I have a confession to make: I love reading articles and books that show the stuff I already believed was true <i>is</i> true. I think it’s why <i>Good to Great</i> is, hands down, my favorite business book: I spent my entire first reading gleefully thinking to myself “Yes! I <i>knew</i> that! <i>SO</i> right!”<p>And that’s why I …

Seven Abilities of Successful People | Pick the Brain | Motivation and Self Improvement

In the process of continuous learning, we sometime think that if we have all the abilities that successful people have, we too will be …

Self-improvement

5 Ways To Switch on Confidence | Pick the Brain | Motivation and Self Improvement

Fortunately, confidence is an art that can be learned with consistent practice. We can turn on the confident personality button anytime we want. …

Self-help

Home Improvement Projects Are On The Rise In 2013

More than 100,000 people have spoken. And they say this will be the year renovations come back. The number of U.S. Houzz users moving forward with decorating and redecorating projects has increased by 12 percent compared to this time last year, and 7 percent fewer people than last year say they are …

Can Computers Replace Teachers?: Reason's Katherine Mangu-Ward

"Will computers replace teachers? Dear god I hope so," says Katherine Mangu-Ward, managing editor of <i>Reason</i> magazine.<p>At Reason Weekend 2013, the …