Cam Harris

27 Flips | 1 Magazine | 8 Likes | 1 Follower | @crazycam72 | Keep up with Cam Harris on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Cam Harris”

15 Sales Statistics That Prove Sales Is Changing

There are no sales pitches in the new Age of the Customer.Today, the name of the game is “customer experience,” and the consumer is king. In fact, …

Selling

4 Things That Really Motivate Millennials, Gen X, and Other Digital Natives

Any organization can be successful attracting and retaining millennials - it just takes real leadership.<p>We all know that there's something different about millennials -- the first generation of digital natives, people who grew up with digital technology as a part of their lives. While there is …

The Metrics Sales Leaders Should Be Tracking

As an executive vice president for sales, I spent countless hours reviewing, examining, and analyzing the sales forecast for my company. I required the managers who reported to me to do the same. And that’s what they asked their reps to do, too. We weren’t alone. Conversations between sales …

How to Build a Passionate Company

Executives have begun to understand that to build a great business, companies need a larger goal, one that transcends the traditional bottom line. The best and brightest talent are attracted to organizations that offer a broader purpose. But simply defining a purpose is not enough. It’s just a …

Don’t Waste Your Time on Networking Events

Large, traditional business networking events are a time-honored institution. They have been a staple of aspiring and successful professionals for so long that most networking advice focuses not on <i>whether</i> you should attend, but on how to make the most of these events when you <i>do</i> attend. In theory, …

Networking

What Makes Great Salespeople

What behaviors drive successful salespeople? Last year, research by my people analytics company VoloMetrix identified three things that were highly correlated with top performing reps: More time spent with customers; larger internal networks; and more time spent with managers and senior leadership. …

Management

Bots: What you need to know

<i>“Bots are the new apps”</i><i>—Satya Nadella, CEO of Microsoft</i><p>Bots are a new, AI-driven way to interact with users in a variety of environments. As AI …

155 chatbots in this brand new landscape. Where does your bot fit?

Since we started building bots at KeyReply more than two years ago, the industry has seen massive interest and change. This makes it hard for companies and customers to figure out what’s really happening — so we hope to throw some light on this industry by creating a landscape of chatbot-related …

Chatbots

2017 Is Quickly Becoming The Year Of The API Economy

This year more CIOs will have their bonuses tied to how many new business models they help create with existing and planned IT platforms than ever before. This trend will accelerate over the next three years. CIOs and IT staffs need to start thinking about how they can become business strategists …

10 Really Hard Decisions Coming Our Way

The most powerful tools the world has ever known have been created- and while they have the potential to make lives better, there's a bigger problem …

Apple-Owned Workflow App Updated With a Long List of Bug Fixes

Workflow, the automation app that Apple purchased back in March of this year, was today updated to version 1.7.5, introducing a long list of bug fixes.<p>There are fixes for a range of third-party apps like Trello, Google, Dropbox, and Evernote, along with updates to address issues in iOS 11. For …

The Game-Changing Technology Every Company Needs to Prepare for Now

Artificial intelligence is coming soon to reshape your business--and the world.<p>It's 1890. You own a small insurance company that sells accident protection and marine policies. Your business is growing quickly but faces one key challenge: There's no electric light. Your productivity rises and sets …

How digitally capable is your organisation?

What does it mean to be an organisation in the digital age? How are companies transforming themselves to adapt to the fast changing environments in …

Why No One Uses the Corporate Social Network

Imagine an organization that is completely digitally connected. Colleagues connect seamlessly with each other across silos and across the globe. Management has its finger on the pulse of the company, aware of every crisis-induced quickening. And throughout the organization there is a deep sense of …

How Organizations Can Address the Challenges of Modern Digital Collaboration

It’s now clear to me that we must take bold new steps if we are to truly improve the state of workforce collaboration in most organizations. As the …

Management

More People Work From Home Now Than Ever Before

Our workweek is getting longer, and it’s likely because we are doing more from home.<p>The traditional workweek is becoming obsolete.<p>Thanks to 24/7 connectivity, the boundaries between work and life are eroding, several studies have found. A survey from EY, a global assurance, tax, and advisory …

The Dark Side of High Employee Engagement

Although employee engagement has become something of an HR fad, it would be hard to deny that it matters. In fact, robust meta-analytic studies show that higher levels of engagement boost employee wellbeing, performance, and retention. For example, engaged business units tend to deliver better …

Why Employees At Apple And Google Are More Productive

It’s a mix of organization, priorities, trust, and leadership.<p>Companies like Apple, Netflix, Google, and Dell are 40% more productive than the average company, according to research from the leadership consulting firm Bain & Company. You might think that it’s because these companies attract …

How to Build a Customer Journey Map that Works

If you’ve searched for information about how to build a customer journey map, you’ve likely encountered a dizzying array of different approaches. …

Customer Experience

20 Cognitive Biases That Largely Affect Your Everyday Decisions

The same old motivational secrets don’t really motivate you after you’ve read them for the tenth time, do they?<p>How about a unique spin on …

Time Management

6 Cognitive Biases That Are Messing Up Your Decision Making

Forewarned is forearmed: The human mind is riddled with dangerous blind spots and illogical shortcuts.<p>Over millions of years of evolution you'd think your brain would have gotten pretty good at thinking. But the truth is natural selection hasn't been nudging our brains to be ever more rational. …

What Happened When I Spent A Week Keeping My Mouth (Mostly) Shut

There are several unexpected productivity benefits to remaining quiet.<p>Growing up we’re frequently told by our parents and teachers to “speak up” and “let ourselves be heard.” While you should speak up if something is bothering you or if you have something meaningful to say, these instructions serve …

11 mind-blowing psychology findings that explain the baffling choices you make every day

Decades of psychological research suggest that people behave in ways that are mysterious and perplexing — even to themselves.<p>We sifted through the Quora thread, "What are some mind-blowing facts about social psychology?" and pulled out the most fascinating findings. (Some fall outside the realms of …

Psychology

What Great Managers Do

“The best boss I ever had.” That’s a phrase most of us have said or heard at some point, but what does it mean? What sets the great boss apart from the average boss? The literature is rife with provocative writing about the qualities of managers and leaders and whether the two differ, but little …

If SaaS Products Sell Themselves, Why Do We Need Sales?

BY MARK CRANNEY<p>One of the myths of SaaS is that the products are so good, so easy to use, so quick to deploy … that <i>the product sells itself</i>. Given …