Listening

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Listening Is Critical in Today’s Multicultural Workplace

[For more, visit the Communication Insight Center.]<p>Do you ever get introduced to someone at a lunch meeting or a networking event, and before the conversation is over you forget the person’s name? If the answer is yes, you’re not alone. The average person remembers between 25% and 50% of what he or …

Here's What To Do When You Don't Know How to Comfort Someone

<i>(This article appeared previously on HuffingtonPost50.com.)</i><p>There are times in life when we are called upon to offer comfort, but words fail us. Not …

Baby Boomers
Body Language

5 Tips for Becoming a Better Listener

I’m a big fan of Elizabeth Bernstein’s work in the <i>Wall Street Journal</i>, and she wrote an interesting piece, “How Well Are You Listening? We’re …

Body Language

Do You Listen to Convince or Learn?

<i>"When you talk you are only repeating what you already know. But when you listen you might learn something new." -- attributed to author J.P. McEvoy</i><p>"Are you a convincer or a listener?" asks Melissa Orlov, author of <i>The ADHD Effect on Marriage</i>. I mention this because I like the term she uses: …

Marriage

Active Listening to Improve... Everything

How often do you listen to the woes of a friend of family member, and do only that: just listen? While many of us want to try to offer a solution and help solve problems for others, active listening may just be the biggest gift you can offer to someone else.<p>Enter the Crisis Text Line, a free text …

Mindfulness

How to convince anyone you're a good listener

You're staring off into space, thinking about what's left in your fridge that could possibly be pieced together for dinner.<p>Just as you're finalizing a plan to make chicken cutlets, you're jolted back into reality.<p>"Are you even listening?"<p>Oh, right. You're supposed to be listening to your friend …

People Skills

Alain de Botton on What Makes a Good Communicator and the Difficult Art of Listening in Intimate Relationships

“What makes people good communicators is, in essence, an ability not to be fazed by the more problematic or offbeat aspects of their own characters.”<p><i>“Words are events, they do things, change things. They transform both speaker and hearer; they feed energy back and forth and amplify it,”</i> Ursula K. …

Culture

4 Things Great Listeners Do

<b>Dear Annie:</b> I know you’ve written a lot about soft skills, including how important it is to listen well at work — but what can you do if you are …

Body Language

7 Smart Reasons You Should Talk Less and Listen More

Saying less and hearing more has huge benefits that most people miss.<p>How much talking do you do on an average day, and how much listening? I mean real listening, where you focus on what the other person is saying and take it in, instead of planning the brilliant thing you'll say the moment the …

Success

How to Improve Your Listening Skills: Listen Like Lincoln

In honor of Presidents’ Day we are going to look at President Abraham Lincoln. President Lincoln had superior listening skills. To be a successful …

Body Language

12 Great Communication Secrets You've Never Heard

Use these 12 valuable communication skills to become a more effective communicator and better leader.<p>Being a great leader and doing great work are important, but to be truly successful you need to know how to be a great communicator.<p>What makes one person better at it than another is often a matter …

Body Language

How Caregivers Can Listen With Intention

Ready to Learn? The Key Is Listening With Intention

Listening and observing can be passive activities—in one ear and out the other, as our mothers used to say. Or they can be rich, active, intense …

The Ethics Conversation We’re Not Having About Data

In data science, a pattern of scandals has emerged. Volkswagen’s gaming of emissions data is the latest example.<p>In July, the CEO of Whole Foods Markets issued a <i>mea culpa</i> after the supermarket was found to have manipulated product data, over-stating the weight of pre-packaged produce and meats. Over …

Data Management

How to Make Sure You’re Heard in a Difficult Conversation

A difficult conversation has to be a two-way street. You’re unlikely to come to a resolution if you don’t hear the other person out. But equally important when addressing a conflict is getting your message across. So after you’ve thoroughly listened to your counterpart, increase the likelihood that …

Body Language

7 Ways to Create a Listening Culture

If you could wave a magic wand and suddenly make every employee in your organization proficient in one behavior what would that be? Critical …

Leadership

Listening Is an Art, and Mastering it Will Make You a Great Leader

Wise businesspeople and leaders listen carefully. They listen to their peers, they listen to their staffs and they listen to their friends and family.<p>Carefully listening is especially important during business meetings. Many managers and leaders act as though they’re listening to their teams when …

Leadership

A Short History of Empathy

The term’s only been around for about a century—but over the course of its existence, its meaning has continually changed.<p>In a column for <i>The New York Times</i> this past January, Nicholas Kristof lamented what he called the country’s “empathy gap,” imploring his readers to grasp the complex …

Psychology

How to Know If You Talk Too Much

You may have heard the saying, “When you’re in love, smoke gets in your eyes.” Well when you’re talking, smoke gets in your eyes <i>and</i> ears. Once you’re on a roll, it’s very easy to not notice that you’ve worn out your welcome. You may not even realize that the other person is politely trying to get a …

Harvard Business Review

Relearning the Art of Asking Questions

Proper questioning has become a lost art. The curious four-year-old asks a lot of questions — incessant streams of “Why?” and “Why not?” might sound familiar — but as we grow older, our questioning decreases. In a recent poll of more than 200 of our clients, we found that those with children …

Leadership
Leadership

The dying art of listening

Before you leave...<p>x<p>Virgin<p>article<p>https://www.virgin.com/richard-branson/the-dying-art-of-listening<p>2015-12-11T21:38:32+00:00

Are You Listening? Tips For Introverts And Extroverts - Career Intelligence

Tips to improve your communication skills<p>No matter where you are, or where you want to be, you need good communication skills to succeed. Don’t worry …

Introverts

How Listening Helps You as an Actor

If you want to talk for a living, hone your listening skills. Listening is part of your preparation. Preparation helps you audition and perform with …

Entertainment

10 Skills That Are Hard to Learn But Pay Off Forever

The best things in life may be free, but that doesn't mean they won't take time, sweat, and perseverance to acquire.<p>That's especially the case when it comes to learning important life skills.<p>In an effort to ascertain which talents are worth the investment, one Quora reader posed the question: What …

Guardians of the Galaxy