CMSWIRE

The Top Articles from CMSWire this week. Digital Experience, Digital Marketing, Digital Workplace, Information Management and More.

CMSWire
Customers
To Team or Not to Team, The Customer Success Question
cmswire.com - Shreesha Ramdas
One of the ongoing questions around customer success has been whether and when to create a team devoted to the function. A number of organizations …
2 days ago
CMSWire
Digital Transformation
How Will You Know if Digital Transformation Is Happening for You?
cmswire.com - Laurence Lock Lee
We've all heard how the pandemic forced a digital transformation in the way we work. After analyzing almost 100,000 teams on Microsoft Teams as part …
2 days ago
CMSWire
Technology
How Unified Communications as a Service Can Boost Digital Transformation
cmswire.com - David Roe
There is increasing evidence that companies are looking at the phenomenon of mass remote working and reconsidering whether it will be possible to …
2 days ago
CMSWire
Customer Experience
Perfecting Customer Experience: Finding Balance Between Customer Feedback and Innovation
cmswire.com - Jason VandeBoom
Every business, whether it operates in digital goods, ecommerce or B2B services, has customer experience pain points. And it’s natural to want to …
2 days ago
CMSWire
Netflix
Don't Let Your Ego Get in the Way of Innovation
cmswire.com - Justin Racine
It’s 2000 and you’re about to finish work for the day. Before leaving the office, you check the weather. A massive snowstorm is about to hit and any …
2 days ago
CMSWire
Enterprise Tech
Workday Aims To Accelerates Customer Time-to-Value With New Workday Extend Capabilities
cmswire.com - Stephanie Vaughn
Workday Inc. a network of enterprise cloud applications for finance and human resources, has announced new capabilities in Workday Extend — a …
2 days ago
CMSWire
Analytics
Analytics Solutions Remain Core to the Slimmed Down DX Stack
cmswire.com - Chitra Iyer
The effects of the global pandemic have put marketing teams, like most business functions, under pressure to cut costs and deliver more. The martech …
3 days ago
CMSWire
Digital Currency
A Digital Generation Defines Its Cultural Artifact With NFTs
cmswire.com - Andrea Malick
It's fascinating to watch how each generation attaches value to its cultural artifacts. Vincent Van Gogh was a commercial failure. He only sold a …
3 days ago
CMSWire
The Workplace
8 Types of Waste to Eliminate From Your Digital Workplace
cmswire.com - Cristian Salanti
While the digital workplace has existed for just a few decades, the physical workspace has been in place for thousands of years. For centuries, …
3 days ago
CMSWire
Marketing
Inundated with Data and Analytics, Marketers Share Reset Strategies
cmswire.com - Dom Nicastro
The mandate for marketers has changed from being “chief storytellers” to “drivers of growth,” according to Liz Miller, vice president and principal …
3 days ago
CMSWire
Marketing
Arc XP Announces the Releases of a New eCommerce Experience, Arc Commerce
cmswire.com - Stephanie Vaughn
Arc XP, a cloud-based digital experience platform, has added a new B2C commerce offering called Arc Commerce. The Golden State Warriors and the Chase …
3 days ago
CMSWire
Technology
Why Ekioh's New Flow Browser Is a Break From The Old
cmswire.com - David Roe
It is just about unheard of in the current tech landscape to see a company building an entirely new web browser from scratch. There are exceptions, …
3 days ago
CMSWire
CIO
Next Steps for CIOs: Developing Digital Presences for Workers and Customers
cmswire.com - Myles Suer
Organizational theorist and author Geoffrey Moore wrote an article in 2017 regarding the need to move from applications that are "systems of records" …
4 days ago
CMSWire
Vaccination
Does Your Company Need an Employee Vaccination Policy?
cmswire.com - Scott Clark
The pace of COVID vaccinations continues to pick up momentum in 2021. As of mid-April, authorities report 825 million people have received …
4 days ago
CMSWire
Marketing
Lessons From My Years as a Marketing Role Hopper
cmswire.com - Dennis Shiao
I previously wrote about my evolution from coder to content marketer. It’s a special talent of mine to discover and implement successful career …
4 days ago
CMSWire
Microsoft SharePoint
The Rise and Fall of Microsoft Search
cmswire.com - Martin White
When Microsoft SharePoint launched in 2001, it was a time of substantial innovation in the enterprise search sector. IBM STAIRS, DEC BASIS, Verity …
4 days ago
CMSWire
Customer Experience
When Politics and Corporations Meet, What Happens to the Customer?
cmswire.com - Anita Brearton
Over the last 10 years, companies have embraced social responsibility as part of their mission. For some, it is core to what they do. Bombas, for …
4 days ago
CMSWire
Customers
Oracle Endeavors To Help Businesses Refine and Improve the Employee Experience With Oracle Journeys
cmswire.com - Stephanie Vaughn
Oracle has announced Oracle Journeys, a new platform that aims to deliver a more intuitive, personalized, and streamlined employee experience within …
4 days ago
CMSWire
Remote Working
What HR Needs To Be Considering Before Returning To the Workplace
cmswire.com - Dhiraj Sharma
Innovative strategies will be necessary for the office to open back up without COVID cases spiking when it does. Human resource teams need to work …
4 days ago
CMSWire
Pandemics
David Paul: The Yield of User Enablement
cmswire.com - SMG Events
“I hate computers, I just like solving problems,” David Paul said with a laugh. "I’m the Director of the IT Service Desk at TRC (a Nexthink client), …
5 days ago
CMSWire
Trends
Where AI Can Help Marketers Spot Trends
cmswire.com - Omer Artun
Marketers work constantly to try to stay ahead: ahead of the news, ahead of trends, ahead of customer expectations. Spurred by an always-on culture, …
5 days ago
CMSWire
Pandemics
The New Normal Will Be Unevenly Distributed
cmswire.com - John Mancini
Like many, I’ve been pondering what life will be like post-pandemic. It’s become almost trite to ask, “What will be the new normal?” There are so many …
5 days ago
CMSWire
Microsoft
Microsoft Acquires Nuance, Elevating Its Healthcare Cloud Strategy
cmswire.com - Stephanie Vaughn
In a strategic move that elevates their existing partnership with Nuance, Microsoft will acquire the cloud and AI software provider for $56 a share …
5 days ago
CMSWire
Technology
7 Big Problems with the Internet of Things
cmswire.com - David Roe
In a few short years, the Internet of Things (IoT) has gone from a technology — or set of technologies — that were cutting edge to the situation …
Mar 19, 2014
CMSWire
What You Need to Know About Salesforce Certifications
cmswire.com - Dom Nicastro
Salesforce, which provides customer relationship management (CRM) software for sales professionals and software for marketers, offers multiple …
Apr 10, 2019
CMSWire
Viral Marketing
Improve Your Digital Ad Campaign Strategy With Quality Score
cmswire.com - Pierre DeBois
I've previously explained how return on ad spend (ROAS) can help indicate how a digital ad campaign contributes to sales. But you will need more than …
6 days ago
CMSWire
The Workplace
How Digital Workplace Professionals Can Help Find the Balance Between Office and Remote Work
cmswire.com - Dan Hawtrey
As we gradually edge out of the pandemic, the debate around the extent to which remote working is here to stay continues. Many organizations are …
6 days ago
CMSWire
Management
Agile Grows With the Times
cmswire.com - Andrea Fryrear
The original Agile Manifesto for Software Development celebrates its 20th anniversary this year. For two decades the manifesto stood as a guiding …
6 days ago
CMSWire
Pandemics
Panic Publishing and the Cult of Volume
cmswire.com - Gerry McGovern
On the web, content is indeed critical. If we need more convincing of this statement, we only have to throw a cursory glance at current events. …
6 days ago