Patricia Kelly

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You Could Become an AI Master Before You Know It. Here’s How. - MIT Technology Review

At first blush, Scot Barton might not seem like an AI pioneer. He isn’t building self-driving cars or teaching computers to thrash humans at computer …

Learn to build for your user with this UI & UX Design Bootcamp for $39

You’ve undoubtedly heard the phrase “can’t see the forest for the trees.” It’s all about losing sight of the big picture while you’re focusing on details. Unfortunately, that’s a malady that infects many web designers. While many work to dazzle users with visual glitz, that flair can often come at …

Designing experiences for tomorrows customers - BFM

<i>The customer is always king and this dynamic is only going to grow as more power is placed in their hands. In this paper, we explore how two leading</i> …

Human-Centered CX: Uniting Stakeholders Across the Enterprise to Deliver a Relevant and Holistic Customer Experience

Customer experience is said to be a top business priority for most companies around the world. Many experts agree that investing in CX establishes a …

Customer Experience

What Makes an Effective Executive

An effective executive does <i>not</i> need to be a leader in the sense that the term is now most commonly used. Harry Truman did not have one ounce of charisma, for example, yet he was among the most effective chief executives in U.S. history. Similarly, some of the best business and nonprofit CEOs I’ve …

Management

The Non-Technical Guide to Machine Learning & Artificial Intelligence

I have a challenge for you.<p>In a few seconds, I want you to <b>stop reading this article, and follow the instructions below.</b><p>Here you go:<p>I hope my point is …

Amazon QuickSight Now Generally Available – Fast & Easy to Use Business Analytics for Big Data | Amazon Web Services

After a preview period that included participants from over 1,500 AWS customers ranging from startups to global enterprises, I am happy to be able to …

Cloud Computing

How the First-Ever Blockchain Platform Aims to Connect the World's Poor to the Global Economy

With around 2 billion financially excluded people around the world and 232 million undocumented migrants internationally – a large part of which does …

Blockchain, IoT, Artificial Intelligence Poised to Shake Up Healthcare

October 20, 2016 - Only a few short years ago, healthcare organizations were wondering what exactly “big data” was and why they had to care about …

Google on what’s important for 2017: Machine learning AMP and structured data

We asked Google's Gary Illyes what SEOs and webmasters should think about as this year closes.<p>Every year we like to get a Googler who is close with …

Machine Learning

Amazon ramps up AWS Educate with free e-learning and job ads

Amazon’s ambitions to go deeper into the education market are crossing over into another interesting opportunity for the tech giant: online recruitment and job hunting.<p>Today, the e-commerce company’s AWS cloud services division announced that AWS Educate — originally launched last year as a …

23 Things Everyone Can Do To Create A Life-changing Morning Routine

Imagine a door in front of you.<p>As you open them, you find yourself in a room with only a desk and a chair.<p>You approach towards, you see a book, which …

The Amazing Potential Of Voice Analytics

The customer service agent on the other end of the phone may seem oblivious to your growing ire, but the computer recording your call isn’t. More and more, companies are using the science of voice analytics to gain insight into customer interactions, identification even lie detection.<p>Up until …

The Information Age is over; welcome to the Experience Age

Mike Wadhera Contributor<p>Mike Wadhera is the founder of Teleport.<p>More posts by this contributor:<p>The future of mobile video is virtual reality<p>Twenty-five years after the introduction of the World Wide Web, the Information Age is coming to an end. Thanks to mobile screens and Internet everywhere, …

10 Terrible Traits of Lousy Leaders @coolcatteacher

Leadership Summits That Work

Every year, in virtually all large and midsize companies, high-level leaders come together for a leadership summit.<p>These events usually last two to four days and can rack up millions of dollars in costs: airfare and accommodations for the 50 to 500 or so attendees, fees for outside speakers, …

You Have to Be Fast to Be Seen as a Great Leader

It’s obvious that business is moving faster and faster and that to keep up, leaders at all levels need to know how to pick up the pace.<p>That’s easy to say. But is it so? Is there a correlation between speed and perceived leadership effectiveness?<p>In a word, “yes.”<p>We recently analyzed 360 feedback …

Gamification Can Help People Actually Use Analytics Tools

If you’re trying to use advanced analytics to improve your organization’s decisions, join the club. Most of the companies I talk to are embarked on just such a quest. But it’s a rocky one.<p>The technological challenge is hard enough. You have to identify the right data and develop useful tools, such …

Empathy! The Missing Spark In Your Communication Strategy?

In the middle of last year, something a little magical happened.<p>It didn’t look like magic. In fact, it just looked like someone dumping a bucket of ice-cold water over someone else, live on TV.<p>Nevertheless, it was the <i>beginning</i> of magic. Viral magic…<p>From such collisions of coincidence, great things …

Regulator warns of 'Armageddon' cyber attack on banks

A New York financial regulator said he is considering new rules to protect against "an Armageddon-type" cyber attack that would devastate U.S. financial markets.<p>Ben Lawsky, head of New York's Department of Financial Services (DFS), said he fears a large enough hack on Wall Street firms could "spill …

What is machine learning (ML)? - Definition from WhatIs.com

Machine learning (ML) is a category of algorithm that allows software applications to become more accurate in predicting outcomes without being …

Online course: Data Visualization and Infographics with D3.js

I'm happy to announce that <b>Scott Murray</b> and I will be co-teaching an 6-week online course titled <b>Data Visualization and Infographics with D3.js.</b> It …

Information = Data + R

Over and over, when talking with people who are starting to learn Data Science, there’s a frustration that comes up: “I don’t know which programming …

Data Science

What Millennials Want from Work, Charted Across the World

Courtesy of NASA GSFC<p>As more Millennials assume leadership positions around the world, organizations are becoming increasingly concerned with how to ensure their success. However, most existing research on those born between the early ‘80s and late ‘90s is skewed toward understanding what a narrow, …

Emerging Practices in Open Online Learning Environments

I joined Audrey Watters, Philipp Schmidt, Stephen Downes, and Jeremy Friedberg in Toronto last week, to give a talk at Digital Learning Reimagined, …

Excellent Free Resources from Google to Teach Kids Coding and Computer Science

February 23, 2015<br>Google Computer Science First is a free program launched by Google in 2013 to help students enhance their computer science education …

Data Scientist: The Sexiest Job of the 21st Century

When Jonathan Goldman arrived for work in June 2006 at LinkedIn, the business networking site, the place still felt like a start-up. The company had just under 8 million accounts, and the number was growing quickly as existing members invited their friends and colleagues to join. But users weren’t …

Launching our R Training Path

(This article was first published on <b>DataCamp Blog</b>, and kindly contributed to R-bloggers)<p><b>Become a proficient R user in no time via DataCamp’s newly</b> …

Data Science