The competition in many industries is fierce. One way to stand out is by understanding your customer better than your competitors. That can be done …
How can we understand our customers better when we can’t see them face-to-face
Video surveys on our smart phones is one way. This story board highlights content that discusses the topic of getting qualitative customer feedback that is easy to provide by the customer and includes analysis.
If you want to understand what someone is thinking, feeling or doing, chances are you’ll ask them a question. How are you? • What do you think of …
“So I think that where the real power of the video comes in is in how it works alongside the traditional CX surveys that you’re used to using. So the …
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Understanding consumers certainly can be a challenge. Especially in these challenging times of COVID, natural disasters and changes in consumer …

Voxpopme CEO Dave Carruthers joins Host Jenn Vogel on today's live recording of the Reel Talk: The Customer Insights Show to discuss: How did companies get consumer insights before COVID? How has customer...
Estimated read time: 7 minutesResearch can help us connect with audiences by sharing knowledge and by understanding our target audiences better. …

We've talked about research in content strategy and the importance of creating good content experiences before. Understanding our audiences can help us do that of course. Today, Jenn Vogel joins Christoph...