To be an effective manager, you need to be skilled at giving out both praise and criticism. While praise is easy to give, it is far more challenging and unpleasant to criticize your employees. Yet the
Most organizations continuously strive to achieve operational excellence, but they spend less effort understanding customer needs — and few marry these two sources of customer value effectively. While
In April 2010, V.R. Ferose became the managing director of SAP Labs India, one of fifteen global R&D centers of the German software giant SAP. At 35 years old, Ferose was the youngest-ever managing director
Future potential matters (much) more than past performance. That’s the new quantitative consensus reshaping professional sports worldwide. After looking hard at the numbers and algorithms, the smartest
This looks to be the year that we reach peak big data hype. From wildly popular big data conferences to columns in major newspapers, the business and science worlds are focused on how large datasets can
Every business-to-business CEO and CMO I’ve met — most of whom came of age prior to the social media era — is trying to understand how to leverage social media to grow their business. They want to understand
Moody, erratic, eccentric, and arrogant? Perhaps — but you can’t just get rid of them. In fact, unless you learn to get the best out of your creative employees, you will sooner or later end up filing bankruptcy.