Anthony Williams

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Will Walmart spark a reshoring movement?

May 01, 2015<p>When a business as big as Walmart makes a move, it has the potential to have serious repercussions on both competitor behaviors and the …

Coles Trials Hiku Device To Optimise Home Shopping

Coles is launching a customer trial of “hiku” a new digital device, not yet available in Australia, which is designed to make shopping easier.The …

RetailMeNot’s surge of in-store and mobile use incites beacon commitment

RetailMeNot is using beacons so consumers can access deals while located directly in the location of the productMobile coupon application RetailMeNot …

Are retailers investing in the wrong tools for future success?

Same-day delivery. Millennial mindsets. Contactless payments. While some retailers are trying to cash in on the latest trend and adjust their …

eCommerce

Buying groceries online gaining acceptance globally

April 30, 2015<p>A quarter of global consumers surveyed say they are already ordering grocery products online for home delivery, with 55 percent willing …

Is Your Supply Chain a Growth Engine?

It could be, if you turn it into a digital supply network that leverages digital technologies, end to end.

11 perspectives on the future of brick-and-mortar retail stores

Last week, we asked readers for their predictions on what role they think brick-and-mortar stores will play in the future. We received many great …

Google's mobile search update could hit retailers hard

Apr 27, 2015<p>by Guest contributor<p>Through a special arrangement, what follows is an excerpt of <b>an article</b> from <i>FierceRetail</i>, an e-newsletter and website …

Banning 'sameness': How retailers can work with cities' chain-store restrictions

Jersey City, NJ’s planning board earlier this month overwhelmingly approved a measure to limit chain stores in an effort to preserve the town’s …

A Crawl and Walk Approach to Omnichannel for Macy's

With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first. Macy’s is staying ahead …

An Order Management System Installation: How Bad Could It Be?

That’s the rhetorical question Matt Jordan, CEO, Premier Performance, Inc. asked of the audience at the Senior Executive Forum at Operations Summit …

Project Management

Merchandising Technologies: It's Time For A Change

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The new 'bring your own': The pros and cons of BYOD

Empowered customer service is effective customer service—or so the thinking goes in the omnichannel era. And Bring Your Own Device (BYOD) strategies …

3 Common In-Store Shopping Myths

While many may think that ecommerce is ruling retail, that simply is not the case. Brick-and-mortar is alive and well, in fact 94% of retail sales in …

Do Shoppers Want Retail App Push Notifications?

Retail apps have plenty of helpful features, and based on data released in February 2015 by Accengage, push notifications aren’t included in that …

Mobile should be hub of customers’ relationships with retailers: report | Retail Dive

While retailers continue to invest heavily in loyalty, many are failing to successfully engage digital customers, with only 24 percent of loyalty …

Walmart using discounts to drive BOPIS grocery biz

Mar 25, 2015<p>Walmart has always been about low prices, so it shouldn’t come as a big surprise that the retailer is using discounts as a means to drive …

Just How Seamless is the Omnichannel Experience?

In order to win consumer loyalty and achieve growth across all channels, retailers must enhance their mobile commerce offerings and improve the …

4 retailers going beyond the buy with mobile apps

BWS To Play Pandora Music In-Store

In a move touted by Pandora as its first venture into the Aussie retail market, Pandora will stream curated music stations for each participating BWS …

Retailers continue to miss consumer omnichannel expectations: Accenture

Just 42% of 750 consumers surveyed by consulting firm Accenture found it easy to complete purchases via mobile. 39% said physical stores need …