Cherry London

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Harvey Nichols boosts loyalty scheme with Bink tie-up

Subscribe now for full access or register to continue reading<p>Retail Week is the most trusted source of business intelligence for the retail industry. …

BBC launches new luxury unit “BBC Designed”

BBC.com has launched its first luxury “supersection” called BBC Designed. The new unit has been created as a response to growing audience and …

Luxury 2.0: Brands Up the Ante for Travelers

<b>“Someone should do a study of the human brain and how quickly it can adjust to luxury.”</b><p>― Tina Fey, <i>Bossypants</i><p>The stock market continues to soar to new heights. Silicon Valley continues to mint shiny new titans whose net worth is nothing short of staggering. And, according to recent studies, the …

Meet the millennial millionaires: Coutts embraces video gamers

Venerable bank moves beyond royals and aristocrats to target twentysomething eSport players raking in a fortune<p>The impeccably turned out doormen at 440 Strand are used to welcoming royals, aristocrats and billionaires to the headquarters of Coutts, the 325-year-old bank famous for serving only …

Etihad Airways Named ‘Airline of the Year’ for Fourth Consecutive Year

Etihad Airways

Grab and Singapore Airlines join forces to provide seamless travel for customers in Southeast Asia

Southeast Asian ride-hailing group Grab has announced a partnership with Singapore Airlines that will see both companies combining their mobile …

Farfetch looks to China to fashion global platform

If cracking China is a must for any luxury brand with global aspirations, it is no surprise that Farfetch founder José Neves is feeling bullish.<p>His …

Small Luxury Hotels Of The World™ Announces Winners Of The SLH Awards 2017

Small Luxury Hotels of the World™ (SLH) has announced Dormy House Hotel in the Cotswolds, UK, as Hotel of the Year at the SLH Awards 2017. Described …

Bowers & Wilkins strengthens North American sales team, adding audio industry veteran as Director of Sales, North America Performance Audio

REDWOOD CITY, Calif., Oct. 12, 2017 /PRNewswire/ -- <b></b>Bowers & Wilkins, the British loudspeaker brand known for its high-performance audio products, is …

The Mandarin Oriental in Knightsbridge Unveils New Makeover

<b>The first phase of the hotel's multi-million-pound revamp is complete. Luxury London spends an evening in one of the brand new rooms.</b><p>Sir Peter …

Hospitality

NBA & Nike unveil connected jersey

Nike and the National Basketball Association (NBA) has unveiled the Nike NBA Connected Jersey, the first jersey that gives the wearer an all-access …

Decanter Retailer of the Year Awards 2017: See the winners

See which UK supermarkets, wine merchants and independent retailers won prizes in the Decanter Retailer of the Year Awards 2017...<p>Decanter Retailer …

The CEO of luxury fashion site Farfetch said an IPO is 'the next logical stage'

LONDON — Europe's next major tech IPO is on the horizon.<p>José Neves, chief executive of luxury fashion website Farfetch, told The Telegraph that a float would be "the next logical stage" for his company.<p>A Sky News report in June suggested Farfetch was close to picking bankers to underwrite a $5 …

Venture Capital

How luxury retailer Farfetch is directing the future of fashion

The concept of retail is transforming at lightning speed, right along with our notion of what luxury means. London-based Candice Fragis lives in the eye of that storm. As the buying and merchandising director for Farfetch – one of the world's most popular online luxury fashion retailers – Fragis …

Extreme personalization is the new personalization

<i>Editor's note: The following is a guest post from Brian Solis, principal analyst and Futurist at Altimeter, the digital analyst group at Prophet.</i><p><i>Dear</i> …

Customer Experience

AR and bots are a loyalty driver for brands, Adobe research finds

Brands that use innovational engagement methods including bots and augmented reality (AR) are gaining cut through with a majority of consumers, …

The four myths of customer engagement

Customer engagement is critical for brands. If you’re in the game of trying to build better relationships with your customers, you’re on point. …

Customer Experience

Berry Bros. & Rudd continues literary lunches with Ian Rankin, William Sitwell, Fred Goodwin and Iain Martin

Berry Bros. & Rudd is delighted to announce the continuation of its literary lunch series.Following the success of last year’s events with author of …

Alexander McCall Smith

Hotels: the cost of loyalty schemes

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Hospitality

Small Luxury Hotels of the World to launch new loyalty scheme - Business Traveller – The leading magazine for frequent flyers

Small Luxury Hotels of the World (SLH) is to relaunch its loyalty programme next month.<p>Renamed Invited, it will replace the current Club of SLH …

Dogs

Etihad, Aerolíneas launch new codeshare partnership

PHOTO:WIKIPEDIA<p>Etihad Airways and Aerolíneas Argentinas have launched a new codeshare partnership.Codeshare agreements offer customers countless …

Etihad makes changes to Etihad Guest loyalty programme

Some good news initially, but reductions in benefits are coming including an increase in the number of miles needed for upgradesThe post Etihad makes …

Etihad Airways

Mandarin Oriental to open Beijing hotel

The hotel, which will be branded as the Mandarin Oriental Qianmen, Beijing, will be located in the traditional Qianmen East Hutong Quarter, close to …

Droga5 London nets Bowers & Wilkins

The agency beat Mother and VCCP in a process run by Oystercatchers. It is the first time that B&W has appointed an ad agency.<p>Droga5 will initially …

Wine and spirit merchant celebrates 50 years of its Basingstoke warehouse

A DISTINGUISHED wine and spirits merchant celebrated 50 years in Basingstoke last week.<p>Berry Bros. & Rudd, more recognised for its premises on …

BMW and Intel add Fiat to self-driving partnership

<i>This story was delivered to BI Intelligence IoT Briefing subscribers. To learn more and subscribe, please click here.</i><p>Fiat Chrysler has joined a self-driving car partnership between Intel and BMW, according to CNBC. Engineers from all three companies will work to improve self-driving systems and …

Fiat Chrysler

Uber to work? NSW Government could partner with the ride-sharing service to 'fill the gaps' of public transport

• <b>Uber are in talks with the NSW Government to subsidise trips to transport hubs</b>• <b><br>Ride-sharing giants will effectively 'fill the gaps' of existing public</b> …

Game and Maplin launch concession partnership

Subscribe now for full access or register to continue reading<p>Retail Week is the most trusted source of business intelligence for the retail industry. …

Dan Jago, the Navy officer plotting a new course for the oldest wine merchant in Britain

Strolling down St James’s Street and stepping over the threshold of the UK’s oldest wine merchant, Berry Bros & Rudd, must be the closest thing to …

Marriott pursues Chinese travelers with Alibaba partnership

One fan began celebrating by doing back flips atop the awning, and later stage-dived off the structure...<p>Most of the 710-room hotel's standard rooms …

Hospitality