Cheri Spets

75 Flips | 23 Magazines | 5 Likes | 11 Following | @cherispets | Keep up with Cheri Spets on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Cheri Spets”

The Future of Work With Seth Godin. HR Leaders and Managers Will Not Like This

Your employees have already been through elementary and high school. According to Seth Godin, the workforce of today needs guidance carving out their own path -- not another grade school teacher.<p>Many people have a limited view of work. Digging ditches and moving heavy stuff is only a small slice of …

futureofwork

How to Read a Balance Sheet

While a company's income statement presents the current results of a company's operation, there are other financial statements that can present how a …

5 exercises that target those hard-to-tone body parts

Target your abs, glutes and arms — or combine all five movements for a total-body tone up.<p>You slip into a tank top for the first time this year and notice your triceps could use a tone up. Or perhaps it’s the leg-baring shorts or the thought of going shirtless at the beach that has you running to …

Workouts

Businesses Lose $75 Billion Due To Poor Customer Service

The numbers are out. NewVoiceMedia’s 2018 “Serial Switchers” report reveals that poor customer service is costing businesses more than $75 billion a year. That’s up $13 billion since its last report in 2016.<p>CEOs of companies large and small are recognizing the importance of delivering a better …

Customer Experience

Amazon's Director of Learning Science shares 5 hacks to help you learn anything

Whether you're a student, an entry-level employee or an entrepreneur with your own company, learning is a vital part of getting ahead. Warren Buffett …

Teaching

Why “Customer Success” Is NOT Just a Catch Phrase – It’s Here to Stay

In the business world, catch phrases come and go. Remember when “the net” was a thing? Running to your desk to grab a spreadsheet from “the net” was …

25 Effective Landing Page Examples You’ll Want To Copy

Landing pages are a very important part of your online business. They are the digital storefront of your online activity, and they serve as helpers …

The Leader has to Nurture the Managerial Talent in the Organization

In an exclusive interview with BW People Aditya Narayan Mishra director and CEO, CEIL talks about the best HR practices at CIEL, his talent …

5 Building Blocks of a Great Company Culture

Many companies have elite company cultures, but there maybe none better to learn from than Chick-fil-A.<p>The data is in. Companies that have elite cultures outperform those who don't. Take Chick-fil-A for example. The company is on pace to become the nation's third-largest fast food restaurant by …

This Is How to Get Started With AI When the Only Thing You Know Is the Acronym

AI integration can't happen overnight, and it won't happen at all unless you initiate the process.<p>7 min read<p>Unless you’ve been living under a rock, you’ve heard the buzz around artificial intelligence. So it might surprise you to learn that, according to a 2017 survey published by McKinsey Global …

Getting Mentioned by a Media Site Isn't Enough to Go Viral. You Need to Do This, Too.

Follow these steps to transform your public relations efforts into a viral sensation.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>The biggest problem entrepreneurs have with PR is that they assume PR is the endgame.<p>Whether it's a feature on Entrepreneur.com, a TV appearance or a …

13 Mental Habits Leaders With Emotional Intelligence Will Avoid Like the Plague

A good first lesson to grow as a leader is to step back and inspect how your thinking patterns impact others.<p>Every leader, boss, or manager with emotional intelligence whom I have ever met didn't arrive there overnight. Most worked hard for years to develop new habits, and especially new ways of …

Emotional Intelligence

How to bring mindfulness to your career

A thousand years ago, there was a cobbler who hated his work, but could not escape it. One day, heartsick, he met a monk, who suggested that he practice his craft as a meditation—by reframing the attention, intention, and emotion with which he approached his work. He followed the monk’s advice. …

Mindfulness

Seven reasons people no longer want to be teachers

The oldest profession – teaching – is no longer attractive. The Queensland Deans of Education revealed there have been alarming drops in first …

Business strategies: 11 free marketing resources for freelancers

As any successful freelancer knows, getting new clients isn’t just a matter of having desirable skills. It’s about having the time and resources to brand your business, showcase your skills, and reach your target audience.<p>Unfortunately, many of the best tools for building and executing a top-notch …

Infographics

Steve Jobs Was the World's Greatest Salesman Because He Answered the 1 Question on Everyone's Mind

Once you realize your customers don't care about your 'product,' you'll be more likely to make a sale.<p>I'm looking at an intimidating 800-page binder as I write this article. It contains confidential information about a new product category. When I prepare the company's leaders to launch the …

MacBook Air

Eleven signs that you lack emotional intelligence

When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs …

Emotional Intelligence

How Mindfulness Meditation Builds Emotional Intelligence

More and more leaders are discovering mindfulness meditation builds emotional intelligence. What do they know that other leaders don't and why are …

Where's My Toaster? Banks Want Your Business

Banks want your money. In fact, they are even willing to pay you to get it.<p>As interest rates rise again, banks want to boost profits by lending more. …

Why learning from experience is the educational wave of the future

The university experience has changed.<p>It used to be enough for students to spend four years working hard on assignments, labs and exams to earn a …

Pedagogy

How Disney Encourages Employees to Deliver Exceptional Customer Service

Photo Credit: Disney Institute<b>By Bruce Jones, Senior Director, Disney Institute</b> At Disney Institute, where we work with business professionals from around the world, we are often asked, <i>“How does Disney motivate their Cast M</i><i>embers to consistently deliver exceptional guest service.</i>Read More from …

How To Avoid The 5 Most Common Misunderstandings At Work

From long email chains to group projects without clear roles, here are the most common ways communication at work goes off the rails, and how to fix it.<p>If you’ve ever had to clear up a situation at work because you were misquoted or misinterpreted, you know how easy it is for actions and words to …

Leadership

13 Signs of High Emotional Intelligence

Wonder what emotional intelligence looks like in everyday life? Here are 13 examples.<p>In 1995, psychologist and science journalist Daniel Goleman published a book introducing most of the world to the nascent concept of emotional intelligence. The idea--that an ability to understand and manage …

Emotional Intelligence

These are the best skills to include in your resume

Everybody strives to create a resume that will give them more interviews. But it’s not that easy to stand out from the crowd. Each job offer receives …

How To Create A Pitch Deck

The pitch deck is a presentation that entrepreneurs put together when seeking a round of financing from investors. On average pitch decks have no more than 19 slides.<p>Ultimately founders need two different sets of pitch decks. One version will be with a lot of text and information which will be …

Venture Capital

If You Want Customers to Be Passionate About Your Brand, Follow These 10 Commandments

You must connect with customers on an emotional level to become a 'passion brand.'<p>6 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Every brand desires to be loved by consumers, because they know that brand love translates to growth and increased revenue. But excitement and …

Marketing

15 documentaries on Netflix that will make you smarter about business

1/<p>'Jiro Dreams of Sushi' (2011)<p>The 2011 documentary "Jiro Dreams of Sushi" profiles Jiro Ono, a Japanese sushi chef and restaurant owner who is …

18 Behaviors of Emotionally Intelligent People

When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs …

Self-help

A Little-Known Hack to Learn a New Skill in a Fraction of the Time

It's called 'deliberate practice' and it's a proven way for your staff to master a new skill in a fraction of the time. Here are the five core elements that make it work.<p>In this article, I'm going to share one of the most effective tactics for coaching your key team members. I call it "deliberate …

Management

How to Work for a Boss Who Lacks Self-Awareness

Just as people differ in height, musical talent, and sense of humor, there are pretty consistent differences in their ability to understand how others see them. Such differences are usually attributed to their self-awareness, though a more appropriate name for this ability would be <i>other-</i>awareness: …

workimprovement