champanninger

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Your Strategic Plans Probably Aren’t Strategic, or Even Plans

It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” Done and dusted, they all head home. But <i>have</i> they produced a plan with a strategy?<p>At the start of my public seminars on strategic planning I ask attendees, who rank from board …

Management

Use Case Diagram Tutorial ( Guide with Examples )

Use case diagram is a behavioral UML diagram type and frequently used to analyze various systems. They enable you to visualize the different types of …

Databases

Hand selected articles about UX and Psychology

Editor's pick<p>Ethical Design: The Practical Getting-Started Guide<p>By now, most people working in tech know and feel the deep concerns related to …

UX Design

Market Segmentation Through A Jobs-to-be-Done Lens – Jobs-to-be-Done + Outcome-Driven Innovation

A customer’s unmet needs, need priorities, and preference for solutions are dependent on the context in which they are trying to get a job done.<p>Back …

17 Incredible Ecommerce Trends That Will Boost Your Sales in 2017

Total ecommerce sales shot to almost $2 trillion in 2016, an increase of 8.7 per cent in comparison to 2015 (according to PFS). Ecommerce is getting …

Picture Books for Rock and Roll Parents and Their Kids

As Neil Young said, “Rock and roll is here to stay,” so it’s never too early to start exposing your kids to the magic of this musical tradition. Love …

8 Communication Habits That Only Exceptional Bosses Use Daily | Inc.com

When it comes to any type of business, effective communication is absolutely vital for success. Why? Communication creates clarity, productivity, fosters teamwork and inspires. Bad communication, on the other hand, results in the exact opposite.<p>It is the number one quality that sets exceptional …

Leadership

The master key to understanding the IoT Revolution

The Internet of Things (IoT) has been labeled as "the next Industrial Revolution" because of the way it will change the way people live, work, entertain, and travel, as well as how governments and businesses interact with the world.<p>In fact, the revolution is already starting.<p>That brand new car that …

Internet of Things

Tech Trends 2017

Superhero-Performance In Autonomous Vehicles<p>Precision Medicine And Big Data Will Drive Health Results<p>Our Spaces Become Participants<p>Next Year's Best …

Here's what Elon Musk, Richard Branson, and 29 other successful people ask job candidates during interviews

They're not in the habit of wasting time with dumb or irrelevant queries.<p>In fact, they often have one favorite go-to question they like to ask. This typically reveals everything they need to know about a job candidate.<p>Here are 31 of those questions.<p><i>Jacquelyn Smith, Alison Griswold, and Vivian Giang</i> …

Employment

How to Annotate and Document UX Deliverables

You just won a big new piece of work. The schedule is tight and so is the budget. Luckily, the project proposal defined the deliverables and …

UX Design

4 Principles to Help Innovate and Improve the Customer Experience

For all products, whether new or existing, there’s a seemingly endless push (and usually strong financial incentive) to innovate.<p>Innovation can mean …

Design Thinking: Venture Design

Introduction<p>1. Design, Entrepreneurship, and the Innovation Imperative<p>2. Independence<p>3. Collaboration<p>4. Speed<p>5. Focus<p>Conclusion

Our Product Design Process

<i>We, the Experience Design Department at</i> <i>Perform Group</i><i>, have documented our ideal product design process. This is the process we use to launch and</i> …

Here's how the Internet of Things will explode by 2020

The Internet of Things (IoT) has been labeled as "the next Industrial Revolution" because of the way it will change the way people live, work, entertain, and travel, as well as how governments and businesses interact with the world.<p>In fact, the revolution is already starting.<p>That brand new car that …

Internet of Things

eBooks umwandeln und auf den Kindle übertragen

Alle hundert Jahre wiederholen sich mal Dinge. Beispielsweise das Verlangen, ein eigenes Dokument auf einen Reader von Amazon zu werfen. Das kommt …

51 universal truths that will make you more successful

I've been a journalist for the better part of two decades and during that time I've interviewed and written about thousands of people in various stages of success, from CEOs of multibillion-dollar companies to entrepreneurs launching startups, to entrepreneurs shutting down their startups, to CEOs …

Startups

Will the Internet of Things be bigger than the Industrial Revolution?

The Internet of Things (IoT) has been labeled as "the next Industrial Revolution" because of the way it will change the way people live, work, entertain, and travel, as well as how governments and businesses interact with the world.<p>In fact, the revolution is already starting.<p>That brand new car that …

Internet of Things

9 Ways to Make Your Customers Happy (Infographic)

Happy customers are a core component of a healthy, profitable company.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Customer satisfaction is vital to keeping your company afloat. Without customers, how would you make any money? Bad customer service can cost a business a lot. Just …

Customer Service

Measuring Website Visitors’ True Intent

Who are your users and what are they doing?<p>Measuring the user experience starts with understanding who your users are and what tasks they are trying …

The 10 Best Data Visualization Articles of 2016 (and Why They Were Awesome)

2016 was an astounding year for insightful, informative data visualization articles — here were the top 10 I saw all year (in no particular order), …

Data Visualization

The Biggest UX Challenges Of 2017

UX is no longer just about user experience. It’s about social justice.<p>2016 raised the stakes, didn’t it? Just a year ago, it seemed like a big deal that iOS is always bugging us about our iCloud storage. Now, designers are asking themselves questions like, “wait, did my UI just give rise to a …

Social Media

Linking the customer experience to value

Many customer-experience transformations stall because leaders can’t show how these efforts create value. Patiently building a business case can fund …

Customer Experience
Body Language

Design Thinking + Design Doing = Disruptive Growth

Earlier this month, the Silicon Valley Executive Network (SVEN), a 1,200-member cross-functional and cross-vertical C-level network, hosted a “Future …

UX Design

A Business Case for Usability

The key benefits of usability are:<p>Higher revenues through increased sales<br>• Increased user efficiency<br>• Reduced development costs<br>• Reduced support …

UX Design

Design TV Archives

Vans Presents The Ductumentary, A short-film revealing what is perhaps Joel Tudor’s greatest contribution to surfing. Featuring Joel Tudor, Alex …

Frog’s 5 Steps To Predicting The Future

Of course predicting the future is impossible, but Frog can help you make an educated guess.<p>People everywhere wish they could look into a crystal ball and see their future–or at the very least, the future of their investments, business, and career. Frog, the global design consultancy, has developed …

Disney World