c halene

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5 Proven Ways to Create Long-Lasting Customer Relationships

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Everyone knows customer relationships affect the success of your business, but few understand <i>how</i> impactful loyalty is. One study reported that 89 percent of consumers have stopped doing business with a company after experiencing poor …

Customer Experience

Successful investing rules: John Lee

One of the UK’s most famous – and famously successful – private investors is <b>John Lee</b> (aka Lord Lee of Trafford).<p>Thanks to more than a decade of …

Warren Buffett's 23 Most Brilliant Insights About Investing

Buffett is undoubtedly the most successful investor in history. His investment philosophy is no secret, and he has repeatedly shared bits and pieces of it through a lifetime of quips and memorable quotes.<p>His brilliance is timeless, and we find ourselves referring back to them over and over again.<p>We …

Investing

How To Make A Business Introduction

I’m old enough that I learned to make introductions as a kid. It was a different world. My four older sisters and I wore white gloves when we got dressed up for formal occasions. We had rabbit’s-fur muffs, too. A muff is a fuzzy barrel with openings at both ends. We put our hands in there on cold …

6 Ways To Differentiate Yourself To Beat Your Competitor

We all know that unless we’re different from our competitor, we can never expect the price we get to be more than what they get. We also know unless we show customers what makes us different, there is little reason for them to buy from us.<p>Your challenge is to differentiate yourself to ensure you …

12 Pillars Of Customer Service Mastery: How Does Your Company Stack Up?

Businesses that provide outstanding customer service and an outstanding customer experience share twelve characteristics that I’ve identified. However, an article about all twelve is a bit long for a Forbes article, so I shared the first six yesterday and am sharing the second six below. I …

Who Will Take Care of the Elderly?

As parents age, the burdens of caregiving will fall mostly on their daughters, who will have to deal with not only the physical and mental stress of providing support, but the financial strain as well.<p>If life were fair, Marsha Schumacher, 69, wouldn't have to worry about affording care in …

IBM’s New Watson Analytics Wants To Bring Big Data To The Masses

IBM today announced a new product called Watson Analytics, one they claim will bring sophisticated big data analysis to the average business user.<p>Watson Analytics is a cloud application that does all of the the heavy lifting related to big data processing by retrieving the data, analyzing it, …

50 Best Websites for Entrepreneurs

For entrepreneurs, time is especially precious. Every wasted minute is a lost opportunity for networking, growing the business, and of course making money.<p>There are many websites out there that can help entrepreneurs grow a bigger, better business--but there are many more time-suck websites. How …

How to Create Your Own PR Program, Part 2: Introduce the World to Your Business

Here are four ways to announce to customers and the media that you have launched your company.<p>There are few experiences in the life of an entrepreneur as exciting as telling the world that your nascent firm is open and ready to rock-and-roll.<p>So after you've determined who you are (as I explained in …

7 Tips for Getting Valuable Business Intelligence From Your Employees (Infographic)

Getting helpful feedback from your workers requires asking for it the right way. Here's how.<p>You might think employee surveys are something only large companies use to gain crucial business insights, but small businesses can also benefit from annual surveys--if done correctly.<p>The problem with …

6 Productivity Tools Every Entrepreneur Should Use

Using tools to help you accomplish various tasks is one of the most efficient and effective ways to increase your productivity. These are five outstanding tools that every entrepreneur should have in their arsenal.<p>Every entrepreneur needs a solid set of tools to conduct their business with. …

Small Business

How to Deliver a Runway Caliber Presentation (Advice From a Fashion Stalwart)

Can you stand out in the crowd when it matters most? One top fashion designer shares secrets on how to be memorable for the right reasons.<p>Whether you are presenting at a tradeshow, networking at a social function or competing against others for an RFP, you have to find a way to stand out and be …

6 Effective Sales Strategies to Close Deals Faster

Shortening the sales cycle can lead to explosive growth. Here are some proven strategies to close your deals faster.<p>The way consumers make purchasing decisions is constantly changing, so it's important to continually reevaluate your sales strategy with your staff. Selling any type of product or …

6 Sales Habits Salespeople Should Eliminate Quickly

Changing habits is difficult, but it can be done. Check to see if any of these sales habits inhibit you from reaching your goals.<p>We all have areas that need improvement--personally and professionally. But habits have a way of sticking with us over time, and they can be challenging to shake. Don't …

5 Ways to Boost Your Professional Reputation

From helping someone else out to following through, strengthen your professional reputation with these simple strategies.<p>It's no secret that, now more than ever, networking and professional opinions play a major role in shaping our future success. In our connected world, your professional …

4 Simple Ways to Build Awesome New Work Habits

Just about everything you do now you could do even better. Here's how.<p>Want to build better work habits? Most people do, especially since studies have shown that more than 40 percent of the "decisions" we make every day aren't really decisions--they're habits.<p>That means we tend to simply do what …

Making Customers Smarter Is Just Good Business

Infogr.am helps the lay person create cool data visualizations. But what if customers don't understand the data? That's a problem.<p>In just one sentence, Infogr.am COO Mikko Järvenpää explained the reason for the recent explosion of infographics across the Internet.<p><b>"</b>Every time when data or numbers …

Data Visualization

The 5 Tools for Entrepreneurs on the Go

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>For entrepreneurs, staying connected is no longer an advantage, but an absolute necessity. The structured 9-to-5 life is a thing of the past, and new digital capabilities have dramatically changed what we are expected to accomplish on any …

Entrepreneurship