Chaise Camp

27 Flips | 9 Magazines | 5 Likes | 5 Following | @chaisecamp | Keep up with Chaise Camp on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Chaise Camp”

10 Digital Transformation Influencers to Follow Today

Digital transformation is no longer just an IT initiative – it’s a phenomenon that is top of mind for business leaders across all industries. C-Level …

How Health Care Changes When Algorithms Start Making Diagnoses

Imagine that the next time you see your doctor, she says you have a life-threatening disease. The catch? A computer has performed your diagnosis, which is too complex for humans to understand entirely. What your doctor can explain, however, is that the computer is almost always right.<p>If this sounds …

The Three P's Of Digital Transformation

Is your digital transformation strategy on track? If not, why?<p>Few can argue that the digital transformation imperative is real.<p>Your enterprise’s ability to deliver (and compete) on customer experience hinges on it. Forrester, in conjunction with Odgers Berndtson, found that while executives …

Customer Experience

How the Customer Experience is Powering the Fastest Growing Brands

In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these …

Mobile Impacts Customer Loyalty More than Transactions

What is the impact of mobile on your bottom line? According to a new survey from EPiServer, the biggest return on mobile today is from increased …

Customer Experience

4 Machine Learning Techniques You Should Know

Previously, we discussed what machine learning is and how it can be used. But within machine learning, there are several techniques you can use to …

10 Machine Learning Algorithms You Should Know to Become a Data Scientist

Machine learning practitioners have different personalities. While some of them are “I am an expert in X and X can train on any type of data,” where …

The Personalization Revolution: When The World Revolves Around YOU

“Welcome back, Mr. Hyken. I see that you stayed in room 710 the last time you were here. That’s a nice corner room overlooking the city. Would you like that room again?” How nice to get a friendly, thoughtful welcome – and to be recognized.<p>The above interaction between me and a hotel front-desk …

Customer Experience

How to follow as your favorite shows come and go from Netflix

Don't miss your viewing window.<p>Netflix offers thousands of titles for viewing on demand, but its library of available content changes on a regular basis. Although you'll always be able to watch Netflix Originals, which the streaming giant produces in-house, syndicated videos that come from other …

Why pay for Office and Photoshop when you can get these alternatives for free?

Top-quality software that costs nothing.<p>We rely on expensive computer programs to edit photos and video, deal with office work, and protect our computers from malware. But they're not our only options. Often, commercial studios will offer the most basic versions of their products free of charge. In …

Software

An Ingenious Approach To Designing AI That Doctors Trust

Doctors, while eager to try out the newest procedure or medicine, are typically dead set against a machine telling them what to do. John Zimmerman, a professor of human-computer interaction at Carnegie Mellon, just might be able to change their minds.<p>If you read about AI at all, most headlines …

How Design Thinking Is Improving Patient-Caregiver Conversations

Technical developments tend to grab the headlines in health care. Predictive analytics, telemedicine, electronic health records — technology is rightly seen as a transformative force in health delivery.<p>But it’s not the only one. At Rotterdam Eye Hospital, hospital administrators have found that …

You Could Become an AI Master Before You Know It. Here’s How. - MIT Technology Review

At first blush, Scot Barton might not seem like an AI pioneer. He isn’t building self-driving cars or teaching computers to thrash humans at computer …

3 expert LinkedIn habits you should copy (because they work)

I'm a yogi. I've practiced for a while now. In fact, I'm finally ready to dive a little deeper — maybe with a weekend retreat or even an attempt at …

How To Become A Machine Learning Engineer: Learning Path

We will walk you through all the aspects of machine learning from simple linear regressions to the latest neural networks, and you will learn not …

Artificial Intelligence: Everything You Want to Know

<i>By the end of this 10-minute read, you will hopefully have a comprehensive overview of Artificial Intelligence (AI). What is Artificial Intelligence?</i> …

Artificial Intelligence

Top 5 open-source tools for machine learning

Machine learning is going through something of a renaissance these days. It seems like there are new moves forward with this technology every day, …

Machine Learning

Designing experiences for humans

<i>There is a global struggle to integrate human centered design in large scale organisation. Here is the story to understand the challenge and</i> …

16 Wise Ways To Build Your Brand In 2016

I took a look at my posts, articles and interviews from the recent past and pulled together the ones that got the most views and comments. I also added some that are just my favorites. Culling the best advice from these, this post shares the top 16 ways you can bolster the brand called <i>you</i>.<p><b>#16</b> …

California approves TaxiOS as old school rivals take on Uber

Flywheel claims to be the world’s first and only regulator-approved, GPS-based taxi meter – and is stepping up competition against rivals Uber and Lyft<p>California’s state regulators have approved TaxiOS, an app for hailing traditional taxis – making it the first and only GPS-based taxi meter in the …

Ridesharing

Deconstructing the Price Tag

A new study by Bhavya Mohan, Ryan Buell, and Leslie John has an important conclusion for retailers: Explaining what it costs to produce a product can …

Make Sure Your Dream Company Can Find You

It used to be that if you wanted to work for a certain company, you went in for an informational interview or waited for a job opening and submitted your resume. These days, you may be better off liking the company on Facebook or joining their Google+ page. That’s because smart companies are no …

Customer Intimacy, Meet Operational Excellence

What is more important to company success, a strong external focus on customer experiences or an internal focus on effective and efficient operations?<p>Of course, it’s a false dichotomy — you need both. I described in an earlier post how Tesco worked for years to improve its supply chain …

Here’s How to Actually Empower Customer Service Employees

There is perhaps nothing as fundamental for organizations as customer service. Any company in a truly competitive market suffers an inevitable decline if it ignores this basic discipline for too long. Take McDonald’s for example—the organization’s recent confession to franchisees that 20 percent of …