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Are there hidden costs of information searching?

This white paper produced by IDC and Susan Feldman et al:“The hidden costs of information work” was published March 2005. Not fresh news ;-), but it …

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Hidden Costs of Information Work in the Enterprise Exposed in New IDC Progress Report

FRAMINGHAM, Mass.--(BUSINESS WIRE)--How do information workers spend their time, and what does this cost the enterprise? A recent IDC study confirms …