LX Design

Useful links and resources for the new field of Learner Experience Design in education and the workplace. See us at @lxdesignco.

By Joyce Seitzinger

Joyce Seitzinger
Customer Touchpoints - The Point of Interaction Between Brands, Businesses, Products and Customers
interaction-design.org
There are as many different definitions for the word “touchpoint” in customer experience design and marketing as there are flavors on the average …
September 30
Joyce Seitzinger
UX Design
How “Kondoed” their design system | Inside Design Blog
invisionapp.com
Design systems are all about maintaining order. That’s what attracted Alexandra Clotfelter, Interactive Art Director and Senior UI/UX Designer at …
September 27
Joyce Seitzinger
The Principles of Service Design Thinking - Building Better Services
interaction-design.org
Service design is all about taking a service and making it meet the user’s and customer’s needs for that service. It can be used to improve an …
July 20
Joyce Seitzinger
Apple
Jony Ive’s real legacy, according to Apple designers who worked with him
Fast Company - Suzanne LaBarre
“I thought to myself, Jony has no idea how we work in software.” Everyone had an opinion last week, when news broke last that Apple’s longtime design chief Jony Ive was stepping down. But what of the who
July 3
Joyce Seitzinger
3 Keys to Engaging Faculty in Instructional Design -- Campus Technology
campustechnology.com - By David Raths
Most instructional designers will tell you their work begins with getting a foot in the door with faculty and building rapport from there. Here are …
April 3
Joyce Seitzinger
Mind Mapping for Better Instructional Design
td.org - By Jean Marrapodi
Leverage the power of the brain's connections to capture your thoughts. The brain is amazing. It is full of connections that link one thought to …
May 1
Joyce Seitzinger
Top 5 Most Valuable Skills for Instructional Designers
td.org
In today’s fast-paced and ever-changing business environment, instructional designers are required to be more agile and to utilize iterative design …
May 8
Joyce Seitzinger
The Best Way to Dominate an Industry Is to Build a Platform, Not a Website. Here's the Difference
Inc Magazine - David Wachs
Don't force your customers to use your website or app to buy from you. Be everywhere. I work in a very niche industry, sending handwritten notes. My company is self-funded and grows organically. Our largest
June 28
Joyce Seitzinger
The product roadmap that boosts innovation | Inside Design Blog
invisionapp.com
I wish I could say I invented the following approach to product roadmapping. But the reality is that I’m not the first product manager who tried …
Nov 15, 2018
Joyce Seitzinger
http://naullynicolas.ch/digital-transformation-organization/
Joyce Seitzinger
June 22
Joyce Seitzinger
How to Advocate and Evangelize User Experience
interaction-design.org
It’s getting better and better but, still, how many times have you had to justify why user experience matters and what it actually means? To be …
April 19
Joyce Seitzinger
The Unbundled University - Online Course on FutureLearn
futurelearn.com - FutureLearn
What is the future of universities? Explore current issues affecting higher education with a course featuring brand new research. Discover the …
February 4
Joyce Seitzinger
Learning Experience Design: The last days of Instructional Design
td.org - By Alexander Salas
Have you heard of Learning Experience Design or LXD? A few #lnd luminaries in the industry have begun to discuss this holistic approach with a …
Dec 1, 2018
Joyce Seitzinger
Design Thinking isn’t design, it’s Design Thinking
uxdesign.cc - Design+
Is one of the latest magic tools for businesses and consulting actually a good thing for Design and Designers? Many people in the world and business …
Oct 17, 2018
Joyce Seitzinger
Don’t ship features, solve problems
uxdesign.cc - Principal Product Designer at Cisco. Rambling about all things Product, UX & Technology.
Problem Solving may not be something that many product teams admit to doing but this article talks about why it should be your primary …
Oct 17, 2018
Joyce Seitzinger
ResearchOps Spotlight: Kate Towsey, Research Operations Lead at Atlassian
nomnom.it - Sofia Quintero
Kate is at the forefront of ResearchOps and has contributed to the emerging discipline by setting up an online community for researchers where they …
Oct 11, 2018
Joyce Seitzinger
Why good service design doesn’t guarantee loyal customers
uxdesign.cc - strategy | service design | product management
Access, quality and values. Get it to people, be reliable, make it something people believe in. Three factors, greater than the sum of their parts — …
Oct 3, 2018
Joyce Seitzinger
Core 4 | Related Content
td.org - By Cindy Huggett
When does a virtual training program begin? For participants, it begins the moment they log in to the virtual classroom. Since first impressions …
Jul 19, 2018
Joyce Seitzinger
Design
THE DESIGN THINKING PROCESS: MindMeister mind map template
biggerplate.com
This map summarises the key element of the 5 Phases of the Design Thinking Process, according to the Stanford School of Design. For more insights, …
Now
Joyce Seitzinger
DesignOps: the questions you’re probably asking yourself now
uxdesign.cc - Follow
A 5-min guide to the topic all your designer friends are talking about. As design teams start to scale in size (and the design process in complexity) …
Jun 24, 2018
Joyce Seitzinger
What Happens When Data Scientists and Designers Work Together
Harvard Business Review - Jon Wettersten and Dean Malmgren
Rise Science came to IDEO with a challenge. The young startup had built a robust data platform for college and professional athletes to track their sleep and adjust their behavior so that they played peak
Mar 14, 2018
Joyce Seitzinger
slidesharecdn.com
Jun 16, 2018
Joyce Seitzinger
The Edvocate’s 2018 EdTech 20: A Ranking of 20 Global Edtech Influencers
theedadvocate.org
Who are the biggest edtech influencers in the world? The Edvocate editorial team has exhaustively researched the movers and shakers of edtech and …
Apr 16, 2018
Joyce Seitzinger
Priority Guides: A Content-First Alternative to Wireframes
alistapart.com - by
No matter your role, if you’ve ever been involved in a digital design project, chances are you’re familiar with wireframes. After all, they’re among …
May 3, 2018
Joyce Seitzinger
Going from UX to service design; the stark honest truth no one will tell you
practicalservicedesign.com - Erik Flowers
The real story of what you need to hear if you’re going to succeed in this transition. Service design is not UX. You’ve decided to make a leap towards …
Feb 26, 2017
Joyce Seitzinger
Design Microsites
mediatemple.net - Chris Coyier
It’s been an interesting trend the last few years to start seeing companies be very vocal about how much the value design. I suspect it’s a …
Feb 22, 2018
Joyce Seitzinger
Stop using Personas. And holding too many user interviews.
Medium - Iris Shoor
One of my favorite things about being an entrepreneur is that every year the center of gravity of the company changes and so does my focus. So every …
Mar 6, 2018
Joyce Seitzinger
The Facilitator’s Handbook: 24 Design Sprint Tips
sprintstories.com - Jake Knapp
Here are some things I think about when I facilitate a design sprint. Lots of what goes into facilitation I can’t explain—like anything, you just do …
Feb 12, 2018