Johnny Tsunami

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Is it OK for a Chatbot to Impersonate a Human?

<i>Imitating</i> human behavior is a different matter, and it’s not bad. Robots created to interact with humans should talk the way we do, so we don’t have …

Chatbots

Conversational UI Principles — Complete Process of Designing a Website Chatbot

<i>In this article I’ll show you a case study describing an entire process of designing a conversational UI for a B2B website, including fragments of</i> …

Chatbots

Responsive Personality Design in Chatbots

<i>How do you design a bot personality that can work in multiple channels?</i><p>If the conversation you write for your bot is your script, the personality you …

The future of enterprise chatbots

Enterprise chatbot adoption has reached what some would call a fever pitch. But the reality is that the capabilities and possibilities of chatbots are just beginning to be mined, and the space is expected to grow exponentially. Social media messaging platforms — with over three billion users …

Chatbots

Three Reasons Why Microsoft Should Buy LinkedIn

NEW YORK (TheStreet) -- Since Bill Gates stepped down as CEO of <b>Microsoft</b> (MSFT) in 2000, the stock has been sluggish.<p>Microsoft has struggled because …

McAfee Prediction Report Forecasts Rise in Mobile Attacks

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>As tablets and smartphones become increasingly integrated into our daily work and personal lives, cybercriminals are ramping up their efforts to attack mobile devices. And for small businesses, protecting mobile data is more important …