Sarah Burlingame

27 Flips | 1 Magazine | 21 Likes | @burlingamesarah | Keep up with Sarah Burlingame on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Sarah Burlingame”

Companies are cutting their lifespans in half by ignoring one type of employee

The world has become increasingly complex in the past few decades, and along the way the lifespan of companies has decreased significantly—from 60 years to below 30. Technology is increasing exponentially; it’s expected there will be 1 trillion sensors connected to the internet by 2025. The number …

Management

5 Important Takeaways From Bank of America's Earnings Call

Image source: iStock/Thinkstock.<p>At the end last week, executives at <b>Bank of America</b> (NYSE: BAC) held its quarterly conference call with analysts. Here are the five most important points made on the call by CEO Brian Moynihan and CFO Paul Donofrio.<p>As a global systemically important bank, Bank of …

This 'bank for the poor' could hold the key to ending poverty and inequality

In 2016, Oxfam estimated that the total wealth of 99 per cent of the global population was barely equivalent to the wealth of the top one per cent - …

Amazon Made It Easier to Test Some Cloud Workloads In-House

Amazon Web Services announced this week that customers can now test out AWS Linux container workloads on their own computers.<p>Linux is a popular …

Why Executives Don’t Trust Their Own Data And Analytics Insights

In spite of major investments in data analytics, research suggests most decision makers don’t trust the insights they reveal.<p>Organizations of all shapes and sizes are investing heavily in data and analytics, yet few trust the resulting findings.<p>A CapGemini and EMC study of 1,000 senior executives …

How To Train Your AI: Microsoft Releases Open-Source Deep Learning Software

High-Tech and Flexible<p>Ever wanted to develop your own artificially-intelligent programs? Microsoft is empowering everyone with the capability to …

Google taught artificial intelligence to encrypt messages on its own

A team at Google has built a system to show that artificial intelligence can build its own form of encryption. While not very complex currently, this research could set the table for encryption that gets stronger as hackers attempt to crack it.<p>To see if the artificial intelligence could learn to …

Artificial Intelligence

America's biggest banks are closing hundreds of branches

Bank of America, Citigroup and JPMorgan shut 389 branches since the third quarter of last year.<p>Bank of America, which had over 6,000 branches before the financial crisis has now shrank to 4,629, according to third quarter accounts. The bank has cut 112 financial centers from last year.<p>Paul …

Banking

FinTech v. traditional banking: It’s not a zero-sum game

The financial services sector is bracing itself for an unprecedented period of disruption. Innovations such as smartphones, big data analytics, and the blockchain technology that underpins Bitcoin, are forcing banks, insurers, and Wall Street firms to adapt to an unpredictable future where some of …

The Single Problem Wells Fargo, Samsung, and Chipotle Have in Common

There's a major issue here. One that countless companies fall victim to every day.<p>The recent scandal at Wells Fargo finally led to a result that many considered inevitable: the resignation of CEO John Stumpf.<p>The Wells situation is certainly complex. On the surface, it's just the latest in what's …

Wells Fargo

Millennials and Mobile Banking -- The Changing Times

Millennials continue to be the focus of a lot of scrutiny when it comes to the intersection of culture and technology. Millennials are the largest living generation, having outnumbered the Baby Boomers for more than a year. Most Millennials remember life before the internet, and have were the …

Banking

Malcolm Gladwell on the Single Biggest Problem Every Successful Person Faces

On Lance Armstrong's "The Forward" podcast, Gladwell hits on a simple yet profound truth -- and a universal conflict that never goes away.<p>Malcolm Gladwell has a way of putting something into words, something that you had never really thought about and definitely never articulated yourself -- but …

29 brilliant questions to ask at the end of every job interview

You should be assessing the employer just as much as they're assessing you because you both need to walk away convinced that the job would be a great fit.<p>So when the tables are turned and the interviewer asks, "Do you have any questions for me?" take advantage of this opportunity. It's the best way …

Career Development

This Bill Could Allow Another Fraud Like Wells Fargo's

The Financial CHOICE Act, a bill that would essentially repeal key protections within the Dodd-Frank Act, was approved by the House Financial …

Santander Confirms Fiat-backed Token Project on Ethereum Blockchain

Santander, a part of the Spanish Santander Group is now using the Ethereum Blockchain to develop a public digital cash system using the Ethereum …

Survey finds 41% of businesses would leave their primary lender

More than 40 per cent of businesses are likely to ditch their main financial institution, according to the results from a recent survey by Modus Research, highlighting a vulnerability for banks as they adjust to a new competitive environment.<p>The survey found that just 59 per cent of respondents …

11 interview questions that trip everyone up

According to a small business report, 50% of companies in 2016 say that hiring is the toughest challenge they face. With 50% of business hiring, this means your dream job awaits. Now, it's time to prepare for the interview questions that trip up even the best of interviewees.<p>Despite all of your …

Employment

Banks resist fintech push for open data regime

If banks were required to open their customer data to competitors, economic growth would be bolstered through financial services competition and …

U.S. banks want to cut branches, but customers keep coming

NEW YORK (Reuters) - Despite banks' nudging toward online tools, many U.S. customers are not ready to give up regular visits to their nearest branch, complicating the industry's efforts to slim down.<p>U.S. banks have trimmed the number of branches by 6 percent since it peaked in 2009, according to …

Why 'Staying Silent Means I'm Happy' is Such a Poor Leadership Technique

It's more than just giving employees feedback. They need to know you are downright happy.<p>There's an email practice in business that has spilled over as a leadership technique.<p>With email, it's often true that, when we don't answer a request we mean it's a no. Our silence is the answer. I do this …

Figuring Out How IT, Analytics, and Operations Should Work Together

A new set of relationships is being formed within companies around how people working in data, analytics, IT, and operations teams work together. Is there a “right” way to structure these relationships?<p>Data and analytics represent a blurring of the traditional lines of demarcation between the scope …

Researchers Have Successfully Tricked A.I. Into Seeing The Wrong Things

And here’s why that could be very bad for the future<p>Artificial intelligence lets us offload tasks onto machines—they’re beginning to tag our photos, drive our cars, and fly our drones. These A.I. systems occasionally make wrong decisions while doing these things, as speculated in the recent Tesla …

6 Friendly Phrases You Can Use to Delight Customers

Provide more consistent customer service by adding these phrases to your playbook.<p><i>By Gregory Ciotti, marketing at Help Scout</i><p>Repeatable phrases are helpful for bringing consistency to customer conversations.<p>They enhance your personal replies, and make providing great customer service easier, because …

Swipe your card? Or dip? This change could speed the transition to chip cards.

The switch from magnetic stripe credit and debit cards to chip-enabled ones was always going to be more marathon than sprint: Millions of new cards must be manufactured and distributed, and any business that accepts payments — retailers, gas stations, doctors’ offices and more — must implement new …

Google: Public Clouds Are the Future of Business

Google cloud exec Diane Greene says public cloud infrastructure and machine learning is redefining business processes.<p>PCMag reviews products …

How to hack a bank

Based in Copenhagen, he targeted a Nordic financial institution. Assisted by a team of hackers, he began by casing the joint, working out who worked for the bank, what they did, and where the bank's mainframe was located. By going after the bank's employees, Tom's team managed to obtain passwords, …

Cybersecurity