brunonpereira

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IDEO’s Culture of Helping

Artwork: Freegums, Celestial Plane, 2010, fully tileable ink drawing, 24″ x 36″<p>Few things leaders can do are more important than encouraging helping behavior within their organizations. In the top-performing companies it is a norm that colleagues support one another’s efforts to do the best work …

To Raise Productivity, Let More Employees Work from Home

<b>The study:</b> Nicholas Bloom and graduate student James Liang, who is also a cofounder of the Chinese travel website Ctrip, gave the staff at Ctrip’s call center the opportunity to volunteer to work from home for nine months. Half the volunteers were allowed to telecommute; the rest remained in the …

How Netflix Reinvented HR

Artwork: Freegums, Good Vibrations, 2011, acrylic on wood, 8′ x 15′<p>Sheryl Sandberg has called it one of the most important documents ever to come out of Silicon Valley. It’s been viewed more than 5 million times on the web. But when Reed Hastings and I (along with some colleagues) wrote a …

Harvard Biz Review on Twitter: "Rule #1: Hire, reward, and tolerate only fully formed adults http://t.co/Wh1XFu4GqM @netflix http://t.co/reW7QQ2gkU"

Replying to @<b>HarvardBiz</b><p>Rule #1: Hire, reward, and tolerate only fully formed adults: http://s.hbr.org/1cNMgLU @<b>netflix</b> pic.twitter.com/edlV446CDN via …

Harvard Biz Review on Twitter: "The case for letting employees work from home http://t.co/F5D5MX73Oy http://t.co/WpVrUaLPcq"

Replying to @<b>HarvardBiz</b><p>“@<b>HarvardBiz</b>: The case for letting employees work from home http://s.hbr.org/1c43wiF pic.twitter.com/rQWl7pLESJ” @<b>Johnsmom51</b><p>0 …

Harvard Biz Review on Twitter: "Ever wonder what @ideo's culture is like? http://t.co/5c6eCVX53K http://t.co/YFlvOrz1h3"

Replying to @<b>HarvardBiz</b><p>0 replies 3 retweets 2 likes<p>Replying to @<b>HarvardBiz</b><p>“@<b>HarvardBiz</b>: Ever wonder what @<b>ideo</b>'s culture is like? …

Building a Feedback-Rich Culture

As an executive coach and an experiential educator, I’m a passionate believer in the value of interpersonal feedback. To become more effective and fulfilled at work, people need a keen understanding of their impact on others and the extent to which they’re achieving their goals in their working …

Leading by Letting Go

If you are running a large company anywhere in the world, you have almost certainly asked yourself some version of this question: “How can we get tens of thousands of employees to deliver memorable customer experiences that enhance our brand, all at a reasonable cost?”<p>The answer many have latched …

Conflict Strategies for Nice People

Do you value friendly relations with your colleagues? Are you proud of being a nice person who would never pick a fight? Unfortunately, you might be just as responsible for group dysfunction as your more combative team members. That’s because it’s a problem when you shy away from open, healthy …

The Ideas that Shaped Management in 2013

It’s always tempting at this time of year to try to make a definitive list of the best ideas from the past 12 months. But then we end up debating what counts as best — important? useful? original? all three? — and compiling extremely long lists, struggling to shorten them, and over-thinking it all, …