Retail Feedback Today

By Brian Numainville | Brian Numainville and Doug Madenberg of Retail Feedback Group share retail stories/news. @thefeedbackgrp and @bnumainville

Ulta Beauty Is Giving Sephora A Run For Its Money With The Opening Of A New Store

The retailer's first Manhattan location is among 100 plus locations to be opened this year, the company told BuzzFeed News. It plans to open another 100 stores in 2018.<p>Ulta Beauty is creeping into new territory: the Big Apple. The beauty retailer announced the grand opening of its first store in …

Trends

Explaining Retail's 'Mid-Life Crisis': How Retailers Are Reforging The Customer Journey To Survive

The retail industry is currently going through a very visible existential crisis. On one end, there are long-time brands closing stores and refitting showrooms to become distribution centers. And on the other? Well, to casual observers it probably looks like the equivalent of a retail version of a …

Customer Experience

Amazon is running into new problems as it builds more brick-and-mortar stores

• <b>Landlords are no stranger to the 'retail apocalypse' and could try to keep out Amazon if other business get antsy it could steal their business.</b>• <b><br>Target recently required its landlords to prohibit package pickup centers in its stores</b><p><b><br>Amazon</b>'s takeover of Whole Foods stunned many brick-and-mortar …

eCommerce

For the first time, more people will do their holiday shopping on mobile than on desktop

Revenue is catching up.<p>If you visit a U.S. retailer’s website this holiday season, you’re most likely to do so on a mobile device.<p>More than half of visits to shopping sites — 54 percent — will come from smartphones and tablets, surpassing desktop computers for the first time, according to Adobe …

eCommerce

Small grocers are winning with service and prepared foods

Dive Brief:<p>Although small grocers can’t compete with chain competitors on price and selection, many are succeeding with prepared foods, niche …

eCommerce

Amazon found an ingenious new way to undercut its competitors ahead of the holidays

Lots of stores have price-matching policies. Target promises to match prices on identical items found for less at Target.com, certain online competitors, or in local print ads for up to 14 days after a purchase. Best Buy matches prices against a handful of online retailers and local competitors. …

Amazon

Amazon just shut down its Fresh food delivery service in at least nine states

Amazon may feel like an unstoppable force, what with its incredible inertia as it expands across the fashion, food, and even delivery industries. But …

AmazonFresh

End of the supermarket? Big brands sign up for high-tech service that could cut prices by a third

Britain's biggest food and household goods brands have signed up to a new shopping service which claims it can slash grocery bills by 30 per cent by cutting out supermarkets.<p>Manufacturing giants Unilever, Mars, and Reckitt Benckiser, have all signed agreements to say they intend to start selling …

Trends

Retailers are missing opportunities to win against Amazon

Physical stores offer experiences and services that online-only retailers can’t, such as personal shopping and events.<p>So it’s odd that a lot of brick-and-mortar retailers fail to do the one thing Amazon can’t: advertise the benefit of shopping in a physical store to their online customers and …

eCommerce

J.C. Penney Is on Its Deathbed, Says the Stock Market

Like a teen's pair of jeans, J.C. Penney's (JCP) stock has been torn to shreds.<p>The department store lowered its full-year same-store sales, profit …

Markets

This Online Wholesale Store Lets You Buy Bulk Items Without Membership Fees

It’s like Costco or Sam’s Club, except you can shop from your bed.<p>The benefit of joining a wholesale warehouse store is to purchase necessary, …

eCommerce

Target and other retailers are using lease agreements to throw a wrench into Amazon's plans for Whole Foods

Whole Foods Market met a new foe this summer during talks to lease a top retail space in a San Francisco mall: the Target next door.<p>As City Center mall's largest tenant, Target had a say over changes to the property. According to people familiar with the lease discussions, Target balked at sharing …

Whole Foods

Amazon Key opens your home for indoor deliveries

Amazon's gone to a lot of effort to make its services as convenient as possible -- free delivery, lightning fast delivery, delivery from the sky (well, soon, probably) -- now it's eliminating the need for you to even be at home to receive your packages (or to have a designated safe place), because …

Amazon

These terrifying photos of Sears clearance sales in Canada show the devastating impact of the retail apocalypse

• <b>Sears Canada, which is separate from Sears' business in the US, is liquidating all of its assets.</b>• <b><br>As it closes stores, everything has gone on sale.</b>• <b><br>The resulting photos are apocalyptic.</b><p>Sears is shuttering its Canadian locations — and the stores are descending into chaos.<p>Earlier in October, Sears …

Sears Canada

Wal-Mart eyes online mall concept

Wal-Mart (NYSE:WMT) is closing in on a deal with Lord & Taylor to give the department store space on its website to sell products, sources tip The …

Walmart

Costco Is Now Offering Free 2-Day Delivery at All of Its Locations

If you love everything about Costco <i>except</i> the monster lines and panic-inducing parking lots, the popular grocery chain is giving shoppers a new way …

eCommerce

Are prescription drugs the next target for Amazon?

Another day, another report that Amazon might try to upend a part of the traditional retail industry.<p>Are pharmacies and the health care business next?<p>Two analysts at Leerink, a boutique investment firm that focuses on the health care industry, said in a report Friday that Amazon (AMZN, Tech30) will …

Amazon

Amazon is buying up old shopping malls

Amazon.com has been opening fulfillment centers at a rapid pace ever since it announced earlier this year that it would create over 100,000 jobs in the U.S. over the next 18 months.<p>But the latest company news regarding a fulfillment center caught my attention as the project will be built on land …

Amazon

Walmart tries to undercut Amazon with 30-second returns

Walmart's trying to make its return process as speedy as possible.<p>The big-box giant plans to roll out a program next month called Mobile Express …

eCommerce

Costco will finally deliver all those giant bulk items with its new grocery service

No longer will you need a pickup truck to successfully shop at Costco.<p>The big-box store just launched CostcoGrocery, which will provide two-day …

Costco

Amazon Is Deciding Whether to Sell Prescription Drugs, Report Says

Amazon is considering moving into the prescription drug sales market, according to a report from CNBC.<p>An anonymous source told CNBC said that Amazon …

Health

Walmart Takes a Swing at Amazon, Says a $99 Membership Shouldn’t be Required to Get Free Shipping

Walmart knows that when it comes to retail it has a major competitor in Amazon. It’s no surprise then, that the ecommerce giant is top of mind: …

eCommerce

Amazon's New Delivery Service Is Basically Irrelevant to FedEx, UPS

On Thursday Amazon.com (AMZN) announced that it was testing its own delivery service, Seller Flex, that would make more items available for free …

Credit Suisse

A new grocery startup is taking on Amazon and pursuing a $100 billion opportunity

From Instacart to FreshDirect to AmazonFresh, on-demand grocery delivery has taken off.<p>A new farm-to-fridge player called Farmstead is doing things a little differently. Food costs the same as in the supermarket; delivery takes under an hour and is less than $5 (or free in some cases); and the …

eCommerce

Costco has 2 new weapons in its battle against Amazon

Costco is rolling out new delivery options in an effort to take on Amazon.<p>On Thursday, the retailer announced that Costco Grocery will offer two-day delivery on nonperishable items, like cookies, cereal, and canned foods, starting this week. Delivery will be free on orders more than …

eCommerce

The History of Sears Predicts Nearly Everything Amazon Is Doing

One hundred years ago, a retail giant that shipped millions of products by mail moved swiftly into the brick-and-mortar business, changing it forever. Is that happening again?<p>Amazon comes to conquer brick-and-mortar retail, not to bury it. In the last two years, the company has opened 11 physical …

Trends

Target just solved the one problem everyone has when shopping in-store

One of the major frustrations for shoppers comes when they know what they want in a store, but can't seem to find it.<p>That's an area where digital retailers have an edge because as long as the consumer knows the name of an item, it's only a few keystrokes away.<p>Target plans to solve that problem by …

eCommerce

Wal-Mart tests direct-to-fridge; Amazon ups restaurant game

(Reuters) - Wal-Mart Stores Inc is testing a service to stock groceries directly to customers' refrigerators as it seeks to take on e-commerce giant Amazon.com.<p>The delivery of groceries and meal kits is emerging as the next frontier of competition among retailers.<p>The world's biggest …

Williams-Sonoma CEO: Amazon isn't 'killing retailers' and we aren't in a 'retail apocalypse'

Williams-Sonoma's CEO says that the death of retail has been greatly exaggerated.<p>"I certainly don’t think we’re in the midst of a retail apocalypse," CEO Laura Alber said at Recode's Code Commerce event. "I do not believe that and I do not believe that Amazon is killing retailers. I believe …

Shopping