Retail Feedback Today

By Brian Numainville | Brian Numainville and Doug Madenberg of Retail Feedback Group share retail stories/news. @retailfeedback and @bnumainville

Amazon brings its Prime Delivery program to India

Three years after it set up shop in India, ecommerce giant Amazon has launched its Prime Delivery program in the country.<p>For Rs. 499 a year, subscribers in more than 100 cities will receive their orders of eligible products within one or two days at no extra charge, as well as discounts on …

Amazon

Personalization: Walmart’s weapon in surpassing Amazon in ecommerce traffic — and growing sales by $2 billion (VB Live)

VB LIVE:<p><b>As VP of marketing, Brian Monahan bumped Walmart.com past Amazon as the second-most highly trafficked in ecommerce (even past eBay). Catch up on the latest VB Live event to discover how he leveraged personalization to gain unprecedented results.</b><p><b>Missed it? Access this VB Live event on demand</b> …

Amazon

Amazon partners with UK government to test its drones

Amazon today announced that it has partnered with the UK Government to test some of the technologies that may one day enable its Prime Air drone delivery service.<p>In a partnership with the UK Civil Aviation Authority (CAA), Amazon now has the permission to explore beyond-line-of-sight operations in …

Amazon

Kmart workers believe all the stores are going to be imminently shut down

Kmart employees believe the company is nearing bankruptcy and is in the process of shutting down all its stores.<p>The chain has closed one third of its stores in the last decade, and sales have been cut in half in the same time period.<p>Store-level employees who spoke to Business Insider said many of …

Employment

The Pull of Personal Stylists in the Online-Shopping Era

Rachel Venrick, who works at the Nordstrom at the Mall of America, talks about how retailers are using old-school amenities to get people in the door.<p>In an attempt to woo customers away from online shopping, brick-and-mortar retailers are providing an important experience that the internet can’t: …

Web Culture

Klug Departs Unified Grocers

Sue Klug, EVP and chief marketing officer for Unified Grocers, is leaving the Commerce, Calif.-based wholesaler to join recycling/waste company …

Marketing

Jet.com Takes on Amazon With Its Own Version of Prime Day

<i>This article originally appeared on Money</i>.<p>If you missed out on Amazon’s massively popular Prime Day—where the e-retailer offers deals of varying …

Amazon Prime’s Latest Perk: Student Loans

Wells Fargo will do the actual lending<p>Amazon is taking its nickname—the Everything Store—quite seriously.<p>On Thursday, the e-commerce behemoth and bank Wells Fargo announced a partnership to supply some Amazon customers with student loans.<p>The bank will give a new interest rate discount—0.5%—to …

Amazon

Nobody in the US wants to pay full price for clothes anymore

Times are getting desperate for a number of American clothing retailers. Department stores such as Macy’s continue to struggle. Specialty apparel stores including J.Crew and Gap are withering. Many can only find customers by discounting. Meanwhile, they’re losing shoppers to off-price stores …

Prices

Macy's Is Teaming Up With IBM's Watson to Make Shopping Easier

With an AI shopping assistant<p>As technology continues to advance, so does in-store shopping.<p>On Wednesday, Macy’s launched a shopping assistant called “Macy’s on Call” at 10 locations nationwide. The cognitive mobile web tool is thanks to a partnership between IBM Watson, via Satisfi, an intelligent …

IBM

Wal-Mart, America's Largest Grocer, Is Now Selling Ugly Fruit And Vegetables

Over the last few years, so-called ugly fruit and vegetables have been gaining a host of admirers.<p>Now, Wal-Mart has officially joined the bandwagon: Starting this week, America's largest grocer says it will start piloting sales of weather-dented apples at a discount in 300 of its stores in Florida. …

Food & Dining

Unilever Buys Dollar Shave Club for $1 Billion

Deal represents a big win for Dollar Shave Club’s investors.<p>Unilver announced on Tuesday evening that it is getting into the razor business, by agreeing to acquire Dollar Shave Club.<p>No financial terms were disclosed, but a source close to the deal tells <i>Fortune</i> that Unilver UK is paying $1 billion …

Unilever

GameStop Says Pokémon Go Has Boosted Some Stores’ Sales By 100%

As we know, some businesses have embraced the Pokémon Go craze as a way to drum up business. That became more evident over the weekend as GameStop …

Consumer protection

Bankrupt Aeropostale Preparing To Sell Off Its Assets At Auction Next Month

After taking a few weeks to weigh its options, Aeropostale says it won’t be able to manage a reorganization under bankruptcy, and instead is getting …

Consumer protection

Amazon reportedly gears up for restaurant delivery in London

<i>This story was delivered to BI Intelligence "</i> E-Commerce Briefing <i>" subscribers. To learn more and subscribe, please</i> click here <i>.</i><p>Amazon is reportedly getting ready to launch its meal delivery service — Amazon Restaurants — in London, reports TechCrunch.<p>The e-commerce giant is rumored to be …

Amazon

Retail sales surged in June as shoppers kept up spring spending spree

U.S. shoppers went on a tear again in June in a sign that robust consumer spending likely underpinned strong economic growth in the second quarter<p>Sales jumped 0.5%, the Commerce Department said Friday, well above the 0.1% rise economists expected. Excluding autos and gasoline, which are volatile, …

Consumer spending

Chipotle Customers Aren't Coming Back Any Time Soon, Says One Analyst

Chipotle shares fell nearly 2 percent in premarket trading Friday after Morgan Stanley said the company is struggling to woo back customers six months after a string of foodborne illnesses were linked to the Mexican food restaurants.<p>Morgan Stanley analyst John Glass downgraded shares of Chipotle to …

Customers

U.S. retail sales, consumer prices rise as domestic demand picks up

WASHINGTON (Reuters) - U.S. retail sales rose more than expected in June as Americans bought motor vehicles and a variety of other goods, reinforcing views that economic growth picked up in the second quarter.<p>Other data on Friday showed consumer prices increasing for a fourth straight month in June …

Finance

Amazon's Prime Day breaks single-day sales record

The July sales event, in its second year, proves a big hit. Take that, Black Friday and Cyber Monday.<p>On an otherwise typical Tuesday in July, Amazon …

Amazon

Cuba opens what could be private sector's first wholesale store

HAVANA (Reuters) - Cuba has opened a shop in Havana that could eventually operate as the Communist-ruled island's first wholesale store for the fledgling private sector, offering products in bulk at lower prices than in expensive retail outlets.<p>So far, Zona+, where produce is piled up to the …

Private Sector

Staples picks its Canadian president to head North American retail network

The Canadian Press<p>The Staples office supplies company has chosen the president of its Canadian arm to be the new head of its North American retail network.<p>The appointment of Steve Matyas was announced by Shira Goodman, who become interim chief executive last month after Ron Sargent agreed to step …

Canadian News

Kellogg is wedging its cereal into a supermarket’s fruits and vegetables section

Meet the surprising new member of the supermarket fruits and veggies section: breakfast cereal.<p>By working with Midwestern supermarket chain Meijer to have its cereals placed alongside fruits in US supermarket produce sections, Kellogg is hoping its cereals experience the ‘halo effect’—in other …

Food

8 Retailers Hosting Big Sales to Compete with Amazon Prime Day

No membership needed for any of these deals.<p>Amazon is hosting its second annual Prime Day sales event on Tuesday, July 12, and like last year, Amazon’s competitors don’t want the world’s largest e-retailer to get away with attracting all the attention (and sales). In the same way that Walmart, …

Amazon

Starbucks Is Giving Its Workers a Raise

Workers are also getting a more flexible dress code<p>Starbucks announced Monday the coffee giant will give raises to all of its U.S. workers this fall. The company also announced other efforts to recruit and retain more staffers.<p>“Effective October 3, all partners and store managers in U.S. …

Starbucks

UK shoppers research online but prefer to purchase in store

<i>This story was delivered to BI Intelligence "</i> E-Commerce Briefing <i>" subscribers. To learn more and subscribe, please</i> click here <i>.</i><p>Shoppers in the UK are using online channels to research products they want to buy.<p>However, over half of those who research online prefer to make their actual purchases in …

E-commerce

Best-selling author's tweet revives food safety concerns at Chipotle

LOS ANGELES (Reuters) - Chipotle Mexican Grill Inc (CMG.N) shares took a hit on Thursday after best-selling author Eric Van Lustbader revived concerns about food safety at the burrito chain by tweeting that his editor fell ill after eating at one of its Manhattan restaurants.<p>Company spokesman Chris …

Food Safety

Kroger Has an Incredibly Ambitious Plan to go Green

By 2020<p>Supermarket chain Kroger KR is making a big commitment to going green.<p>The retailer has published an outline detailing how it plans to become more sustainable by 2020. That involves increasing responsible sourcing in its supply chain as well as becoming more conscientious in its use and …

Environment

Amazon's Elimination Of List Prices Will Calm Discounting Pressure In Retail As It Raises Bar Elsewhere

Amazon is selectively eliminating list prices on merchandise it sells. That is big news, since this decision will force customers to trust Amazon’s value orientation. Otherwise they will be forced to comparison shop on the Internet to see what other retailers are charging for the same product. I …

Amazon

Is Amazon planning to open a bookstore in New York City?

Amazon is ready to take Manhattan – according to a report in the New York Post.<p>Amazon has largely been credited with a crisis in brick-and-mortar bookselling. The online retailer’s success – including its ability to undercut books’ traditional retail prices and its launch of the first popular …

Amazon