Retail Feedback Today

By Brian Numainville | Brian Numainville and Doug Madenberg of Retail Feedback Group share retail stories/news. @retailfeedback and @bnumainville

REI’s Black Friday Boycott Gains Support From Several States

Dozens of state parks will waive entry fees on Black Friday

Done with turkey? Ditch the malls and head for the hills.

Dozens of outdoor retailers and several state parks have joined REI’s national crusade to close stores on Black Friday and encourage shoppers to enjoy nature instead.

“The idea has …


Target Reports Slower Sales Growth

Target Corp.‘s turnaround hit a speed bump, after third-quarter sales in core categories like fashion slowed significantly and digital sales fell short of the retailer’s ambitious goals.

Target shares fell 5.2% to $69.11 in early trading, bringing the year-to-date loss to 8.2%.

Sales at existing …

Home Improvement

Brick-And-Mortar Retailers Should Add Unique Experiences To Shopping Trips

Experiential retailing isn’t exactly a new concept — promotions and marketing campaigns have been paired with the path-to-purchase for decades now — …

Urban Outfitters

Tiffany's sales are falling

Upscale jeweler Tiffany & Co reported a surprise drop in quarterly sales as a strong dollar hurt tourist spending in the United States and reduced the value of sales from other markets.

The company, which has raised prices to offset the impact of a strong dollar, said worldwide comparable sales fell …

Thomson Reuters

U.S. consumers and stores face off over depth of holiday discounts

NEW YORK/CHICAGO (Reuters) - Target Corp's 10 percent discount on a $30.49 pair of embroidered curtains was not nearly enough to entice Valerie Jenkins, shopping in Chicago the weekend before Thanksgiving.

She expects the 60-70 percent off she got during the last holidays. "There were some very good …


Saks to start Black Friday sales early: Hudson's Bay CEO

(Reuters) - Black Friday comes early to Saks Fifth Avenue stores this year.

The luxury retailer, owned by Canadian department store operator Hudson's Bay Co <HBC.TO>, will start Black Friday sales on Wednesday, Chief Executive Jerry Storch said.

"We thought it would be nice for customers to be able …

Saks Fifth Avenue

Target reaches $99 million settlement over Canada leases

Target Corp. and RioCan Real Estate Investment Trust, one of the retailer's former landlords in Canada, have settled a dispute over the leases the …


UK bookshops tackle Black Friday with 'Civilised Saturday'

Over 100 bookshops across the country have tried to quell the mania of Black Friday by offering a more peaceful alternative

Would you rather get elbow wounds in a high-street shop, or curl up on a sofa with a book and a glass of prosecco?

Bookshops across the country are hoping that people will opt …

United Kingdom

Ikea boss defends its warehouse stores as furniture giant steps onto high street

Ikea posts 11.3pc rise in UK sales to £1.57bn as it plans high street store push

The UK boss of Ikea has defended its vast maze-like stores as it launches a high street assault following customer complaints that its shops are too far away.

The Swedish furniture giant opened a small trial store in …


Wal-Mart pulls Cyber Monday forward to Sunday, record industry sales expected

Wal-Mart Stores Inc (WMT.N) has decided that Cyber Monday, the biggest online shopping day of the year, should not start on a Monday anymore.

The world's largest retailer by revenue will, for the first time this year, launch all its Cyber Monday deals on the Sunday after Thanksgiving rather than the …


Retailers are growing anxious as holiday shopping season looms

Retailers are going into hyper-drive to attract shoppers with the approach of Black Friday, the day after Thanksgiving that officially kicks off the holiday shopping season.

Unlike previous years, retailers are no longer tripping over one another to announce earlier-than-ever opening times on Turkey …

Toys "R" Us

GameStop Shares Slump on Revenue Miss

GameStop, the world's largest retailer of video games and related products, reported lower-than-expected quarterly revenue, hurt by lower sales of new gaming software and hardware.

Shares of Gamestop, which also reported a third-quarter profit below analysts' average estimate, fell 17.9 percent to …

Thomson Reuters

McDonald's is Working to Fix Screwups In Drive-Thru Windows

The new method is called “ask, ask, tell.”

McDonald’s wants to make sure that customers are lovin’ its service—both in stores and from their cars.

The fast food giant is focusing on improving the drive-thru ordering process to be more personal and accurate, Bloomberg reports. The new method is called …


Retailers give shoppers new reasons to use mobile phones in stores

At some Macy's outlets this holiday season, shoppers who download the retailer’s app will be able to use their smart phones to guide them through the store to products they’re seeking.

At JCPenney, customers will be able to take a snapshot of, for example, boots worn by a person passing by and …

J.C. Penney

Will A Very Millennial Thanksgiving Usher In A New Way To Shop?

Thanksgiving is just around the corner and it represents the major food holiday of the year. It can be a make or break time for food retailers. Customers read their ads, make a list, show up in the store and fill their carts. Just like they have at supermarkets the past 50 years. Or, will they?

New …


Supervalu's Save-a-Lot spin-off could become outright sale

Supervalu Inc., which plans to spin off its discount Save-a-Lot grocery chain into a separate, publicly traded company, may consider selling the …

Wall Street

Target, REI, H&M Take On The Holidays In Unique Fashion

For their part, retailers are turning the volume up to "11" with promotions and offers such as free shipping and returns. They are also leveraging …


Petco Nears $4.7 Billion Sale to CVC and Canadian Pension Plan

Petco is near an agreement to be acquired by CVC Capital Partners and the Canadian Pension Plan Investment Board for $4.7 billion, a person briefed on the matter said on Sunday.

The deal is likely to be announced on Monday, said the person, who spoke on the condition of anonymity because the …

Private Equity

This Holiday Season, Retailers Will Be Wishing For More Workers

This month, hundreds of thousands of Americans are starting seasonal jobs. They'll be helping holiday shoppers, who are expected to increase their spending by about 3.5 percent this year.

Some retailers are adding more services like curbside pickup and same-day delivery. Stores will also have more …

Public Broadcasters

Some Shipping Companies Gain an Edge During Holidays

Peak season usually is the most wonderful time of the year for shipping companies thanks to a surge in holiday orders. But this year, it is highlighting the growing gap between the transportation industry’s haves and have-nots.

Peak season was a no show for railroads, truckers and ocean carriers—a …


Retailers hiring the most for the holidays

From Macy’s to Amazon to UPS, these ten stores will hire the most seasonal workers this holiday season. Douglas McIntyre with 24/7 Wall Street.

Retailers are poised to add around 755,000 temporary workers this holiday season, in line with last year's job additions, according to staffing experts …


Tim Hortons Just Closed a Bunch of Stores Without Telling Anyone

In New York and Maine.

Workers at Tim Hortons restaurants in New York and Maine were in for a surprise when they went to work recently: their locations were closed.

The Canadian chain apparently shuttered 21 locations in the states without giving workers much advance notice about the decision, …

New York City

We compared Whole Foods' prices to those of its biggest competitor — and what we found was shocking

But it isn't dropping prices fast enough to compete with its rival Kroger, according to a recent store check.

We compared the prices of 31 items at a …

Whole Foods
Best Buy

Banana Republic Is Gap’s Black Eye Right Now

The brand has had a horrible year. Gap’s CEO referred to its performance as “a real disappointment” on an earnings call today.

In a cruel season for retailers, Banana Republic is in an especially bad place.

Its owner Gap Inc. said today that Banana Republic’s comparable sales, a measure that excludes …

Banana Republic

How Amazon’s Long Game Yielded a Retail Juggernaut

To study the graph of Amazon’s stock performance in 2015 is to witness a series of stepwise lurches toward commanding new heights. Over all, the stock market has been flat this year, and technology companies, as a group, haven’t fared much better.

Then there’s Amazon, which slipped the atmosphere. …


Double-digit online sales growth still isn’t good enough for bricks-and-mortar retailers

Target just posted a 20% rise in digital sales, but even that wasn’t good enough to satisfy stakeholders who were expecting a greater increase.

The bricks-and-mortar retailer had boasted year-over-year online sales growth of at least 30% for the first two quarters of 2015, and for the third quarter …


Staples meets 3Q profit forecasts

FRAMINGHAM, Mass. (AP) — Staples Inc. (SPLS) on Wednesday reported fiscal third-quarter profit of $198 million.

On a per-share basis, the Framingham, Massachusetts-based company said it had profit of 31 cents. Earnings, adjusted for non-recurring costs, came to 35 cents per share.

The results matched …

Online Life

Here's How Dunkin' Donuts is Going After Starbucks

It’s testing a new service.

Dunkin’ Donuts DNKN is reportedly moving toward allowing mobile orders in order to catch up to coffee rival Starbucks.

The fast food chain is testing on-the-go delivery starting Wednesday, according to Bloomberg. The company is starting the service in Portland, Maine as …