Retail Feedback Today

By Brian Numainville | Brian Numainville and Doug Madenberg of Retail Feedback Group share retail stories/news. @thefeedbackgrp and @bnumainville

Walmart and Target are quietly killing one of the most annoying things about shopping in stores

As credit-card companies kill customer-signature requirements, retailers like Walmart and Target are following suit.<p>Visa, MasterCard, Discover, and American Express have either already stopped or announced plans to stop requiring customers to sign their receipts when checking out.<p>"We believe making …

Customers

Surprise! Amazon now sells more than 70 of its own private-label brands

The biggest push has come in the clothing category.<p>After Amazon launched its first private-label brands in 2009, the company took a four-year hiatus before it created any more. And when it got back into the game with the launch of its own diaper brand in 2014, it was an embarrassment; a design flaw …

Diapers

People Aren’t Shopping At H&M, So Everything Is On Sale

H&M couldn't sell some of its inventory over the holiday season, so now it's offering clothes at a steep discount.<p>H&M's loss is shoppers' gain. The clothing retailer is selling its clothes at steep discounts across its stores in an attempt to slough off excess inventory it accrued due to "unusually …

eCommerce

Walmart reveals why it has robots roaming the aisles in 50 of its stores

Walmart's new robot fleet is having an impact on stores.<p>The retailer has expanded its initial test of its shelf-scanning robots to 50 stores across four states, including Arkansas and California. They're shaped like six-foot-tall roving towers on wheels and are equipped with cameras that can spot …

Robotics

Walmart expands home delivery in fight with Amazon

NEW YORK (Reuters) - Walmart Inc (WMT.N) will expand its grocery home delivery services to reach more than 40 percent of U.S. households, or 100 metro areas from an existing six, as the retailer steps up a fight against rival Amazon.com Inc (AMZN.O).<p>The extra cost may hit Walmart's bottom line, but …

Enterprise Tech

Big grocery store to open in Amazon’s latest high rise — and it’s not a Whole Foods

A new Amazon high rise will feature a 20,000-square-foot grocery store, and in a surprise twist, it will not be a location for Whole Foods, the …

RIP Claire's, the purest store in any mall

As a child, when my mom finally let me roam the mall alone with friends, the first and <i>only</i> stop that mattered was Claire's.<p>The hip AF store was the …

Walmart introduces proprietary meal kits to compete with Amazon

Walmart will produce and sell pre-portioned meal kits, the retailer announced Monday, in a move likely designed to compete with Amazon. The kits and …

Kohl's and Aldi Have a Really Creative Idea That Could Totally Change How Their Stores Work

Here's a question: What do you do with an 87,000-square foot department store in 2018?<p>Kohl's has a problem--and they're teaming up with Aldi supermarkets in what might amount to a really creative solution.<p>First the problem: There are too many Kohl's stores, and a lot of them are too big.<p>This is …

Profit

Amazon has clever new way of showing your package is delivered

Online shopping is amazing - you decide you want a green tank top, find your favourite, and it is winging its way to your home.<p>The only problem being …

CEO Brian Cornell says Target is speeding up change to compete in today's retail world

As the retail world found itself in crisis last year, Target Corp. started to pick up its pace.<p>After spending more than a year testing new layouts …

eCommerce

Amazon Prime perks at Whole Foods are creating problems for Walmart

<b><br>Walmart</b>'s disappointing fourth-quarter earnings report surprised many because of the dramatic slowdown the retailer realized in e-commerce sales. It indicated that Walmart is having a more difficult time competing against <b>Amazon.com</b> (NASDAQ:AMZN) than previously thought.<p>Now that the online seller is …

eCommerce

Why Retailers Are Overhauling their Loyalty Programs for the Digital Age

While many shoppers would be happy to sign up for a retail loyalty program in hopes of cashing in on a freebie or two, for fashion firms, there is a …

eCommerce

Canada’s shopping-mall king is racing to Amazon-proof empire

Never mind being No. 1. Ed Sonshine is too busy trying to Amazon-proof his Canadian shopping-mall empire by turning them into hip urban oases.<p>The chief executive officer of RioCan Real Estate Investment Trust has inked deals to sell 19 assets in the past four months, part of his drive to unload …

Cheerios Teams Up With Matter in Student Volunteer Event

The H&M Fast-Fashion Empire Is Crumbling

A fast-fashion empire is crumbling.<p>H&M Hennes & Mauritz AB (HNNMY) all but admitted it was a disaster this week, saying that same-store sales would …

Amazon’s New Plant Store Is Going To Be Your New Fave Online Shopping Spot

If you can't have a pet, plants can also give your mental health a much-needed boost, and the new Amazon Plant Store now let's you order your …

Plants

Two US grocery chains are on the verge of bankruptcy as Amazon moves in

Bloomberg reports that Winn-Dixie parent Bi-Lo and Tops Friendly Market could both declare bankruptcy this month, an ominous shakeout in a grocery industry that is bracing for new competition from Amazon and its newly acquired Whole Foods subsidiary.<p>Dig a little deeper and the situation is more …

What it's really like inside Amazon's new no-line grocery store.

Amazon Go has no checkout lines, cashiers, or registers. The store is located in Seattle, right near Amazon's campus.<p>They sell prepared foods and grocery staples and there's also a small selection of beer and wine.<p>Customers use the Amazon Go app to enter the store and enter the turnstiles by …

eCommerce

H&M's Problems Won't Be Solved By Growing Online Sales

H&M parent Hennes & Mauritz AB, whose fast-fashion exploits were once blamed for the woes of many apparel retailers, is now being disrupted itself.<p>Shares of the Swedish company, which also owns seven other brands including COS, plunged to their lowest level since 2008 on Wednesday after it reported …

eCommerce

Amazon Go Might Be Another Watershed for Retail

After months of tinkering, Amazon.com Inc. has finally deemed its cashier-free convenience store ready for business.<p>Amazon Go, as the outpost is …

eCommerce

As retail spending sputters, malls are evolving

Shopping malls now want to be known as a place where teens can just hang out. The exit of Sears Canada is casting a further shadow over the future of …

Carleton University

Amazon Go app is now available ahead of cashier-less store opening

Amazon Go is, well, a go.<p>Amazon is opening its first physical location of its futuristic grocery stores in Seattle on Monday. But before any shoppers …

At NRF 2018 Retail's Big Show, Retail Technology Was Center Stage

Last week, the FGRT team attended and presented at NRF 2018 Retail’s Big Show in New York. In past years, retail technology seemed to feature more peripherally at the show, but there has been an industry shift, and technology took center stage at this year’s event. The exhibit halls were teeming …

eCommerce

'Entire aisles are empty': Whole Foods employees reveal why stores are facing a crisis of food shortages

Whole Foods is facing a crush of food shortages in stores that's leading to empty shelves, furious customers, and frustrated employees.<p>Many customers are blaming Amazon, which bought Whole Foods in August for $13.7 billion. Analysts have speculated that the shortages could be due to a spike in …

Employment

Amazon Chooses 20 Finalists for Second Headquarters

SEATTLE — Like a college applicant waiting for that special message in the mail, officials in Boston got what they wanted on Thursday: a cryptic four-sentence note informing them that the city made the finals in its bid to host Amazon’s second headquarters.<p>“We would like to move Boston forward in …

New Jersey

Kimbal Musk — Elon’s brother — is leading a $25 million mission to fix food in schools across the US

In 2011, Musk launched a nonprofit program, called Learning Gardens, in 300 public schools in American cities. Part-playground, part-outdoor classroom, the learning gardens serve as spaces where students learn about the science of growing fruits and veggies — and that they can taste great, too.<p>Now …

Human Rights

Kroger And Rivals In Talks To Buy Wholesale Startup Boxed For Up To $500 Million

One of the highest-profile e-commerce startups is in talks to sell.<p>Online bulk-order wholesaler Boxed has received acquisition interest from grocery giant Kroger and several other major retailers, according to people with knowledge of the situation, with offers already in or expected to arrive next …

eCommerce

Walmart is abruptly closing 63 Sam's Club stores and laying off thousands of workers

Walmart is closing 63 Sam's Club stores across the US, the company told Business Insider on Thursday afternoon, after reports of abrupt store closings began to emerge.<p>The closings will impact about 9,400 employees, a Walmart official said.<p>In some cases, employees were not told their store had …

Walmart