Retail Feedback Today

By Brian Numainville | Brian Numainville and Doug Madenberg of Retail Feedback Group share retail stories/news. @thefeedbackgrp and @bnumainville

'Entire aisles are empty': Whole Foods employees reveal why stores are facing a crisis of food shortages

• <b>Whole Foods employees say stores are suffering from food shortages because of a newly implemented inventory-management system called order-to-shelf, or OTS.</b>• <b><br>Whole Foods says the system reduces unnecessary inventory, lowers costs, and frees up employees to focus on customer service.</b>• <b><br>Employees</b> …

Whole Foods

Amazon Chooses 20 Finalists for Second Headquarters

SEATTLE — Like a college applicant waiting for that special message in the mail, officials in Boston got what they wanted on Thursday: a cryptic four-sentence note informing them that the city made the finals in its bid to host Amazon’s second headquarters.<p>“We would like to move Boston forward in …

Cities

Kimbal Musk — Elon’s brother — is leading a $25 million mission to fix food in schools across the US

For nearly a decade, Kimbal Musk — Elon's brother — has been on a mission to bring fresh produce to cities across the United States.<p>In 2011, Musk launched a nonprofit program, called Learning Gardens , in 300 public schools in American cities. Part-playground, part-outdoor classroom, the learning …

Farming

Kroger And Rivals In Talks To Buy Wholesale Startup Boxed For Up To $500 Million

One of the highest-profile e-commerce startups is in talks to sell.<p>Online bulk-order wholesaler Boxed has received acquisition interest from grocery giant Kroger and several other major retailers, according to people with knowledge of the situation, with offers already in or expected to arrive next …

eCommerce

Walmart is abruptly closing 63 Sam's Club stores and laying off thousands of workers

• <b>Walmart is abruptly closing 63 Sam's Club locations across the US, the company told Business Insider. Some stores were closed on Thursday. Others will close at a later date.</b>• <b><br>Many employees were not informed of the closures ahead of the time, according to reports.</b>• <b><br>10 of the closed stores will be</b> …

Frugal Living

Circuit City to relaunch online next month, with stores on the horizon

Circuit City has picked Feb. 15 as the day its website will relaunch, CEO Ronny Shmoel said Monday at CES.

CES

Walmart is taking a direct shot at Amazon and making checkout lanes obsolete

• <b>Walmart is rolling out its "Scan & Go" technology to 100 additional stores by the end of January.</b>• <b><br>The technology enables shoppers to scan and pay for items without checkout lanes, registers, or cashiers.</b>• <b><br>Amazon and Kroger have been developing similar technology. Kroger is rolling out its own "Scan,</b> …

Trends

Whole Foods has a 'high class' problem that's leading to 'entirely empty' shelves

• <b>Barclays analysts visited Whole Foods stores and found "entirely empty" shelves, displays, and hot food bars and produce that "appeared to have deteriorated."</b>• <b><br>The problem could be indicative of higher shopper traffic at Whole Foods, but also lost sales.</b>• <b><br>"This is a high class problem if in fact sales</b> …

Whole Foods

Target's $7 Billion Rehab Plan Pays Off With Major Holiday Season Sales Surge

Target’s (tgt) $7 billion plan to fix its business paid off handsomely during the holiday season.<p>The discount chain said on Tuesday that comparable …

eCommerce

Samsung's vision for the future of retail is a store that doesn't try to sell you anything — take a look inside

• <b>Samsung 837 is the company's flagship store in New York City.</b>• <b><br>The space is designed to let visitors try out Samsung products.</b>• <b><br>The store's employees won't encourage guests to buy anything, and the store has limited inventory on site.</b>• <b><br>Many of the store's installations are designed to be shared on social</b> …

Samsung

Three retail trends to watch in 2018

Physical retail is facing unparalleled challenges in the era of e-commerce. Innovation research and advisory company Stylus has identified three …

eCommerce

Walmart is reportedly developing a store of the future with no cashiers

• <b>Walmart is developing a store with no cashiers, according to a report in Recode.</b>• <b><br>It's similar in rough concept to Amazon's Amazon Go store.</b>• <b><br>It's being developed by Walmart's secret Code Eight team, a part of their Store No. 8 tech incubator.</b><p>The future of shopping is inching closer.<p>Walmart is heads …

eCommerce

Amazon Isn't a Lock to Dominate Grocery - Bloomberg Gadfly

Amazon.com Inc.'s $13.7 billion purchase of Whole Foods Market has inspired visions of a new breed of grocery juggernaut, trampling rivals still …

Why Instacart May Be Wal-Mart and Amazon's Biggest Rival

The delivery service has made some powerful friends.<p>If the enemy of my enemy is my friend, then Instacart may soon have a whole lot of friends.<p>To be …

The next generation of Walmart's giant pickup towers could be coming to a Zara store near you

• <b>Zara is testing the next generation of Walmart's pickup towers.</b>• <b><br>Inditex, the company that owns Zara, is in talks to potentially roll out the technology to more stores.</b>• <b><br>The company behind the machines says they could soon pop up in grocery stores as well.</b><p>Walmart's giant pickup towers for online orders …

Walmart Could Beat Amazon In 2018

Walmart has turned the tables on Amazon lately by applying “smart pricing” to capitalize on its established traditional retail space and its growing on-line retailing. And it is working, at least on Wall Street, where Walmart is catching up with Amazon.<p>Walmart’s shares have gained 24.55% in the …

eCommerce

‘Retailers are hard to work with’: The problem with trendy shop-in-shops

Shop-in-shops are set up to benefit both parties: The brand moving in gets increased brand awareness and the chance to test physical retail, and the …

Amazon Reveals the No. 1 Selling Product of the Holiday Weekend

With record-setting sales, investors might be getting an early Christmas present from Amazon.<p>The holiday season is only just getting started, and …

Amazon may have patented the next big thing in online shopping

User-generated Amazon reviews are one of the most important ways that consumers find products and decide what to buy. So much so that Amazon has consistently shown itself to be Google’s competitor in e-commerce search. Almost all Amazon product reviews are written but, as business research firm L2 …

eCommerce

Walmart is building a new empire by gobbling up smaller brands and letting them live in a 'free' marketplace

• <b>Walmart.com is transforming into a virtual mall.</b>• <b><br>The retailer is buying ecommerce companies and instead of folding them into the Walmart brand, it's letting them operate independently.</b>• <b><br>The strategy should help Walmart appeal to higher-income shoppers and better compete with Amazon.</b><p>Walmart.com is …

Amazon Just Had the Biggest Shopping Day in Its History--and This Was Its No. 1 Selling Product

The world's largest online e-tailer got an early holiday present this year--a massive jump in revenue, thanks to an incredibly successful Cyber Monday.<p>E-commerce juggernaut Amazon just released word that Cyber Monday 2017--November 27--was the single biggest shopping day in the company's history. …

Amazon

Walmart is rolling out its massive online pickup towers to 500 stores

• <b>Walmart is adding automated pickup towers for online orders to more than 500 stores.</b>• <b><br>The towers retrieve online orders in a matter of seconds.</b><p>Walmart is adding online pickup towers to more than 500 stores.<p>The massive towers, which stand at least 16 feet tall and 8 feet wide, rapidly retrieve online …

Trends

5 Brands Shaking Up the Grocery Industry by Changing What We Choose to Eat and How We Buy Food

In June, Chai Mishra launched Movebutter, a small online grocery store with 300 products that promised shoppers more curated and high-quality choices …

The company helping retailers thrive and survive in the Amazon era

Savvy shoppers are already looking for the best Black Friday and Cyber Monday deals. The more perceptive would argue that it would make much more sense to keep their credit card locked away rather than squandering your hard earned cash on items you want but don’t necessarily need.<p>On the other side …

Ulta Beauty Is Giving Sephora A Run For Its Money With The Opening Of A New Store

The retailer's first Manhattan location is among 100 plus locations to be opened this year, the company told BuzzFeed News. It plans to open another 100 stores in 2018.<p>Ulta Beauty is creeping into new territory: the Big Apple. The beauty retailer announced the grand opening of its first store in …

Explaining Retail's 'Mid-Life Crisis': How Retailers Are Reforging The Customer Journey To Survive

The retail industry is currently going through a very visible existential crisis. On one end, there are long-time brands closing stores and refitting showrooms to become distribution centers. And on the other? Well, to casual observers it probably looks like the equivalent of a retail version of a …

Customer Experience

Amazon is running into new problems as it builds more brick-and-mortar stores

• <b>Landlords are no stranger to the 'retail apocalypse' and could try to keep out Amazon if other business get antsy it could steal their business.</b>• <b><br>Target recently required its landlords to prohibit package pickup centers in its stores</b><p><b><br>Amazon</b>'s takeover of Whole Foods stunned many brick-and-mortar …

eCommerce

For the first time, more people will do their holiday shopping on mobile than on desktop

Revenue is catching up.<p>If you visit a U.S. retailer’s website this holiday season, you’re most likely to do so on a mobile device.<p>More than half of visits to shopping sites — 54 percent — will come from smartphones and tablets, surpassing desktop computers for the first time, according to Adobe …

eCommerce

Small grocers are winning with service and prepared foods

Dive Brief:<p>Although small grocers can’t compete with chain competitors on price and selection, many are succeeding with prepared foods, niche …

Trends