Brian Numainville

A consultant with a wide range of expertise sharing the latest insights.

Brian Numainville
flipped into Retail Feedback Today
J.C. Penney and Kohl’s have failed their most loyal customers: Middle-aged moms
The Washington Post - Abha Bhattarai
Christie Mowry, a 43-year-old mom in Missouri, loves shopping at J.C. Penney. Just don’t steer her to the women’s section, which she says has become a dumping ground of striped shirts and ill-fitting capri pants. “It’s like they think women my age should go quietly into their golden years without any …
Brian Numainville
flipped into Retail Feedback Today
50 Retail Innovation Stats That Prove The Power Of Customer Experience
Forbes - Blake Morgan
How we shop has changed drastically in just the past few decades. Instead of window shopping in the mall, many customers now rely on AI product recommendations and shop via mobile without ever setting foot in a store. Retail technology and customer demands may be constantly changing, but one thing …
Brian Numainville
flipped into Retail Feedback Today
Forget One-Day Shipping: Target Is All About Same-Day
The Motley Fool - Adam Levy
Target (TGT -0.76%) saw digital sales increase 42% year over year in the first quarter. That's faster than both Walmart (WMT 1.50%) and Amazon (AMZN …
Brian Numainville
flipped into Groceries Online
Amazon retires 'Dash' buttons for home shopping
FOX Business - Thomas Barrabi
Amazon will no longer sell “Dash” devices that allowed customers to re-order supplies of common household items with the push of a button, according to a report. The e-commerce giant launched “Dash” buttons in 2015 and eventually sold the $5 devices for hundreds of products, such as Tide laundry …
Brian Numainville
flipped into Retail Feedback Today
Retailers, Take Note: Shoppers Are Still Spending More In Stores Than Online
Footwear News - Samantha McDonald
Digital disruption may have changed the way consumers make purchases, but the traditional brick-and-mortar shopping experience continues to win favor …
Brian Numainville
flipped into Retail Feedback Today
Is This The Start Of Amazon's Rumored 'One Vendor' System?
Forbes - Kiri Masters
Today, many brands operating on Amazon's Vendor Central system had a surprising start to the week: their regular Purchase Orders from Amazon that show up like clockwork every Monday just didn't appear. Some notifications sent by Amazon cited technical issues with the ordering system. Other messages …