AvatarBluestone360Why packaging design is more than protecting the productbluestone360.co.uk - Amy KyffinHave you ever picked something up from the shelf because it stood out? Or decided between two similar products based on the packaging? Us too. That’s …
AvatarBluestone36012 Days of Christmasbluestone360.co.uk - Amy KyffinOver on our social channels, we posted our own version of 12 Days of Christmas. If you missed it don’t worry, you can catch up below…Day OneChristmas …
AvatarBluestone360Is Covid still an excuse for a poor customer experience?bluestone360.co.uk - Amy KyffinGuest blog by Rhian Huxtable, Insight6.In March last year when the pandemic hit it was quite understandable that service levels would fall while …
AvatarBluestone360Employee Experience (EX) is about more than their first daybluestone360.co.uk - Amy KyffinWhat is Employee Experience (EX)?There are various layers to Employee Experience (EX), end-to-end journey’s considering first contact, interviewing, …
AvatarBluestone360Capturing Ginsters customer attention with animationsbluestone360.co.uk - Amy KyffinWe’ve been working in collaboration with the team over at Wild Card for over a year now on animations for Ginsters social media platforms.These days, …
AvatarBluestone360What is Customer Experience (CX) and why does it matter?bluestone360.co.uk - Amy KyffinWhat is Customer Experience (CX)?CX refers to how a brand engages with its potential customer’s journey — from marketing, sales, customer service, …