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Don’t Speak! The Power Of Silence In Business

Breaking up really is hard to do. But it can lead to breakthroughs, too.<p>Consider the case of Baked by Melissa president and CPO, Melissa Ben-Ishay. After failing a final exam in her senior year of high school, Ben-Ishay learned a valuable lesson. The test happened after her boyfriend had broken up …

How To Create A Disney-Like Addiction To Your Company

Step one: Make eye contact and smile. That and six other seemingly simple steps can help create customer-service magic.<p>I have always said I would never be that person with a Disney stuffed animal sticking out of my bag on a flight home from Orlando. Never. No way. I am much too cool for that.<p>After …

Why You Should Sell Dreams, Not Just Products

<i>Editor’s Note: This story contains one of our 10 Best Business Lessons of 2013. For the full list, click here.</i><p>Shauna Mei isn’t your typical MIT grad.<p>After graduating with a degree in computer science and electrical engineering, Mei dabbled in finance before transitioning to the world of luxury …

iFive: Google Buys Like.com, China Overtakes Japan, Apple Causing iAd Delays, Andreessen to HP, and Obamas’ Gulf Swim

Fresh today: Google’s mind share, China’s rise in global rankings, Obama’s Gulf swim, Apple’s iAds issues, and sexual harassment update.<p>While you were sleeping, innovation was running a rival OS on a slightly smaller model, and flogging it cheaply in a Beijing street market.<p>1. “Mind share,” not …

Marc Andreessen

Life After Kickstarter: 5 Costly Lessons From A Kickstarter-Backed Designer

Kickstarter backers pledged $212,265 to make Jon Fawcett’s flexible iPod dock a reality. Here’s what came next.<p>For Jon Fawcett, Kickstarter success came with an unusual soundtrack: an air horn.<p>The din started on May 7, 2012, the day Fawcett and his colleagues at Fuse Chicken, a four-person design …

See A Lost Musical Era Captured In The Rock & Roll Billboards Of The Sunset Strip

Photographer Robert Landau compiled photographs of the larger-than-life outdoor advertising that used to pepper the streets of Los Angeles for his new book, “Rock and Roll Billboards of the Sunset Strip.”<p>Long before Spotify or even MySpace, and before anyone wanted their MTV, there was another …

Behind The United State Of Pop: An Amazing Mashup Of The 25 Biggest Songs of 2012

DJ Earworm talks about how he creates his annual “United State of Pop” mashup of the 25 biggest songs of the year, and why 2012 ruled.<p>Every December since 2007, anyone wondering what the preceding 12 months of music sounded like needed look in only one place: DJ Earworm’s “United State of Pop” …

How To Improve Any Service By Simplifying It

In their new book, Simple, Siegel + Gale’s Alan Siegel and Irene Etzkorn argue that simplicity is the new luxury.<p><i>Editor’s note: The following is an excerpt from</i> Simple: Conquering the Crisis of Complexity <i>by Alan Siegel and Irene Etzkorn.</i><p><i>“Making the simple complicated is commonplace; making the</i> …

7 Shared Traits That Unite Women In Power

With more and more women looking to lean in, now is the time to examine the qualities that help female leaders get to the top.<p>If we take a look at some of the most prominent female leaders, we can see that many of them share similar traits that have helped get them to the top of their …

Researchers Explain How Brands Make You Fall In Love

Functional benefits just don’t cut it, according to new research into how brands “narrow the psychological distance” between themselves and the objects of their affections.<p>Brands spend millions of dollars trying to make consumers fall in love with them, and according to C.W. Park, director of the …

Hiking

Honey: A Social Network For Businesses That’s Flexible Enough To Fit Any Workflow

This new enterprise social service rolls the functionality of corporate intranets, company-specific Wikis, and email lists into one beautiful package.<p>Communication is essential to success in any business, and it shouldn’t come as much of a surprise that in our increasingly digital workplaces, email …

Out Of India, A Social Network For Creative Expression

Qyuki, a new social network for Indians, fosters creativity and collaboration.<p>“Every human being is born with an inherent desire to create,” says the Indian film director Shekhar Kapur.<p>With that in mind, Kapur, who directed <i>Elizabeth: The Golden Age</i> among other films, teamed up with Indian musician …

Creativity