bcg.perspectives

By The Boston Consulting Group | Ideas and insights shaping business and society

Our Critical Infrastructure Is More Vulnerable Than Ever Our Critical Infrastructure Is More Vulnerable Than Ever—It Doesn’t Have to Be That Way

At a time of unprecedented exposure, organizations that integrate cybersecurity into their culture and strategic planning will be the most …

Mastering Complexity Through Simplification

Businesses compete in a world that is growing ever more complex. Disruptive technologies emerge with increasing frequency. Customers’ needs and …

Management

Why Paid Family Leave is Good Business

A growing number of companies are moving to provide paid family leave for their US employees—and they're not all in industries you might expect. In …

The Workplace

Making Sense of the Marketing Measurement Mess

Winning means keeping score, and keeping score requires a scorecard. Yet in our experience, few marketing organizations are able to quantify and …

Digital Marketing

Hedge Funds: Down but Not Out

For most hedge funds, 2016 was a difficult year. Although the stock market rose to all-time highs, hedge funds returned just 3%. This continued the …

Finance

At LEGO, Growth and Culture Are Not Kid Stuff

The turnaround of the LEGO Group is one of the famous business stories of this century. A victim of overexpansion and brand dilution, LEGO was on the …

Lego

How Digital Delivery Puts the Restaurant Value Chain up for Grabs

Diners have a new definition of convenience, and restaurants need to respond.Convenience has long been a driving force in the restaurant business—and …

eCommerce

Report from Davos: Board Oversight of Cyberresilience

Cyberattacks, cyberbreaches, cybercrime. These are not new problems, and they are universally acknowledged to be costly, pervasive, and increasingly …

World Economic Forum

Competing in the Age of Artificial Intelligence

Until recently, artificial intelligence (AI) was similar to nuclear fusion in unfulfilled promise. It had been around a long time but had not reached …

Artificial Intelligence

Innovation in 2016

The Most Innovative Companies 2016• Innovation in 2016<br>• Casting a Wide Innovation Net<br>• Bringing Outside Innovation Inside<i><br>This article is an excerpt from</i> …

Innovation

Winning in IoT: It’s All About the Business Processes

The B2B market for the Internet of Things (IoT) is taking off. And huge numbers of vendors—including software, hardware, and internet companies; …

Internet of Things

Getting Smart About Change Management

The business world, like the geopolitical world, has entered a new age of uncertainty. Turbulence is affecting more and more industries, more …

Management

The Smart And Simple Way To Empower The Public Sector

Ask most people working in government agencies and NGOs why they chose their vocations, and they’ll tell you that they wanted to make a difference …

Management

Why Project Managers Should Reward Bad News

<i>This is the second in a series of articles on large-capital-expenditure program management in the energy and infrastructure sectors. The first</i> …

Management

Looking into the Future of Artificial Intelligence: An Interview with IDSIA’s Jürgen Schmidhuber

Jürgen Schmidhuber, the scientific director of SUPSI’s Dalle Molle Institute for Artificial Intelligence (IDSIA), in Switzerland, has been a leading …

Artificial Intelligence

Using Advanced Analytics to Improve Operational Decisions

Operations leaders routinely make critical decisions across the entire value chain. What combination of raw materials will minimize total cost? How …

Broadband

Productivity Now: A Call to Action for US Manufacturers

Productivity growth—output growth that exceeds the growth of the workforce and capital employed—has been the lifeblood of the US manufacturing sector …

Industry 4.0

How a Digital Storm Will Disrupt the Parcel and Express Industry

It’s the year 2026, and you’ve just emerged from a tough earnings call with analysts. Revenue was down by 10%, and profits fell twice that. You tried …

B2B

Thinking Outside the Blocks: A Strategic Perspective on Blockchain and Digital Tokens

Two complementary technologies—blockchain and digital tokens—give data the continuity of physical assets and help solve the challenges of digital …

Blockchain

Five Lessons on Digital Transformation from B2C Leaders

Companies’ lifespans are shorter than ever before. Digital disruption has become so intense that pure players in digital are no longer disrupting …

Digital Transformation

Sprinting to Value in Industry 4.0

To improve performance and gain a competitive edge, manufacturers must adopt the new digital industrial technologies that are collectively known as …

Manufacturing

The Factory of the Future

New technologies are profoundly changing industrial production, giving rise to “the factory of the future.” What will the factory of the future be …

Manufacturing

Designing Digital Organizations

Spend a minute with Jean-Pascal Tricoire, the chairman and CEO of Schneider Electric, as he describes the opportunities that digital technologies …

Innovation

How Frontline Leaders Can Deliver Breakout Performance

Imagine this scenario: Josh, one of the top-performing employees in a key division of your company, gets promoted to his first management role. Josh …

Management

The Real Deal on M&A, Synergies, and Value

"Synergies” have been used to justify some of the worst and best M&A transactions in history. M&A is supposed to be about value creation, and for …

Consulting

Riding the Waves of Innovation in the Technology Industry

The 2016 TMT Value Creators Report• Unleashing Technology, Media, and Telecom with Digital Transformation<br>• Riding the Waves of Innovation in the …

Digital Transformation

The Rewards of an Engaged Female Workforce

Employee engagement is a critical indicator of a company’s success. Engaged employees feel a bond with their company, are proud to work there, and …

Employee Engagement

Building a Better Customer Insight Capability

Customer Insights• Building a Better Customer Insight Capability<br>• Why Companies Can’t Turn Customer Insights into Growth<br>• The Introverted Corporation<br>Why is …

Yale School of Management