bcg.perspectives

By The Boston Consulting Group | Ideas and insights shaping business and society

Winning in IoT: It’s All About the Business Processes

The B2B market for the Internet of Things (IoT) is taking off. And huge numbers of vendors—including software, hardware, and internet companies; …

IT

Getting Smart About Change Management

The business world, like the geopolitical world, has entered a new age of uncertainty. Turbulence is affecting more and more industries, more …

Innovation

The Smart And Simple Way To Empower The Public Sector

Ask most people working in government agencies and NGOs why they chose their vocations, and they’ll tell you that they wanted to make a difference …

Management

Why Project Managers Should Reward Bad News

<i>This is the second in a series of articles on large-capital-expenditure program management in the energy and infrastructure sectors. The first</i> …

Leadership

Looking into the Future of Artificial Intelligence: An Interview with IDSIA’s Jürgen Schmidhuber

Jürgen Schmidhuber, the scientific director of SUPSI’s Dalle Molle Institute for Artificial Intelligence (IDSIA), in Switzerland, has been a leading …

Computer Science

Using Advanced Analytics to Improve Operational Decisions

Operations leaders routinely make critical decisions across the entire value chain. What combination of raw materials will minimize total cost? How …

Analytics

Productivity Now: A Call to Action for US Manufacturers

Productivity growth—output growth that exceeds the growth of the workforce and capital employed—has been the lifeblood of the US manufacturing sector …

Manufacturing

How a Digital Storm Will Disrupt the Parcel and Express Industry

It’s the year 2026, and you’ve just emerged from a tough earnings call with analysts. Revenue was down by 10%, and profits fell twice that. You tried …

Logistics

Thinking Outside the Blocks: A Strategic Perspective on Blockchain and Digital Tokens

Two complementary technologies—blockchain and digital tokens—give data the continuity of physical assets and help solve the challenges of digital …

FinTech

Five Lessons on Digital Transformation from B2C Leaders

Companies’ lifespans are shorter than ever before. Digital disruption has become so intense that pure players in digital are no longer disrupting …

Innovation

Sprinting to Value in Industry 4.0

To improve performance and gain a competitive edge, manufacturers must adopt the new digital industrial technologies that are collectively known as …

Manufacturing

The Factory of the Future

New technologies are profoundly changing industrial production, giving rise to “the factory of the future.” What will the factory of the future be …

Manufacturing

Designing Digital Organizations

Spend a minute with Jean-Pascal Tricoire, the chairman and CEO of Schneider Electric, as he describes the opportunities that digital technologies …

Customer Experience

How Frontline Leaders Can Deliver Breakout Performance

Imagine this scenario: Josh, one of the top-performing employees in a key division of your company, gets promoted to his first management role. Josh …

Human Resources

The Real Deal on M&A, Synergies, and Value

"Synergies” have been used to justify some of the worst and best M&A transactions in history. M&A is supposed to be about value creation, and for …

Governance

Riding the Waves of Innovation in the Technology Industry

The 2016 TMT Value Creators Report• Unleashing Technology, Media, and Telecom with Digital Transformation<br>• Riding the Waves of Innovation in the …

Innovation

The Rewards of an Engaged Female Workforce

Employee engagement is a critical indicator of a company’s success. Engaged employees feel a bond with their company, are proud to work there, and …

Employment

Building a Better Customer Insight Capability

Customer Insights• Building a Better Customer Insight Capability<br>• Why Companies Can’t Turn Customer Insights into Growth<br>• The Introverted Corporation<br>Why is …

Governance

Capitalizing on Asia’s Booming Upper Middle Class

Companies looking for growth in slowing Asian economies should aim for the upper middle class. There are already about 150 million upper-middle-class …

Income Inequality

Hyperliquidity: A Gathering Storm for Commodity Traders

A wide range of industries, from media to transportation, have been disrupted by digital forces. We believe that commodity trading could be next in …

Financial Markets

Fintech in Capital Markets: A Land of Opportunity

The financial technology (fintech) phenomenon first started to evolve in the capital markets (CM) industry more than 40 years ago. Today, accelerated …

FinTech

What the US Presidential Election Means for Health Care

<i>President-elect Donald Trump has selected two top officials who will play a key role in his health care policy. Tom Price, a vocal critic of the</i> …

Health Care

Will Brexit Hurt—Or Help—Your M&A Plans?

The United Kingdom’s decision to leave the European Union will undoubtedly have a considerable impact on M&A in the coming years. According to BCG …

Brexit

Desperate Times Call for Effective Turnarounds

<i>This article is an excerpt from the e-book</i> Transformation: Delivering and Sustaining Breakthrough Performance<i>.</i>Many transformation initiatives focus …

Markets

Get More From Medtech Innovation

For medical technology companies, innovation is a matter of priorities. At least it should be.Today, however, when its importance is greater than …

Medical Technology

Bringing the Sharing Economy to Shipping

Container repositioning is the bane of every carrier. The expenses associated with transporting empty boxes to locations where they can be loaded …

Logistics

The Five Practices That Set Operational Risk Leaders Apart

Bank operating models continue to evolve in response to new regulations, digitization, a volatile economic and risk environment, external threats, …

Banking

Transportation and Logistics in a Changing World: The Journey Back to Profitable Growth

Getting Ahead of the Megatrends in Transportation and LogisticsTo achieve profitable growth over the long term, transportation and logistics …

Logistics

Digital or Die: The Choice for Luxury Brands

It may not be widely recognized as such just yet, but digital technology is probably one of the best things to happen to luxury brands in a long …

Customer Experience