Bottom line: Machine learning is providing the needed algorithms, applications, and frameworks to bring greater predictive accuracy and value to enterprises’ data, leading to diverse company-wide strategies
The app market has the potential to grow to over $100 billion by 2020, but most publishers need to adopt better data analytics to capture a piece of that spending, according to app analytics startup, That's
THE PAYMENTS INDUSTRY EXPLAINED: The trends creating new winners and losers in the card-processing ecosystem
The way we pay is changing dramatically. For example, people are beginning to use their smartphones for every kind of formal and informal transaction — to shop at stores, buy songs online, and even split
Luxury brands defy rationality. Paying tens of thousands of dollars for a handbag or millions of dollars for a car isn't a financial or functional decision. It's an emotional one. These brands understand
There's no question that Blizzard is a cornerstone of the eSports world. StarCraft is so big in South Korea that it's virtually an institution, and Heroes of the Storm was the first game to get a live
Fifteen years ago, Fort Bonifacio in the Philippines was a former military base still dotted with barracks built in World War II. Thanks to an aggressive privatization and conversion program, Bonifacio
LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support, using
Photo by Dietmar Becker Since people began telecommuting decades ago, companies have been excited about the prospects to increase productivity, reduce costs, and gain access to a much larger talent pool.
We all like to learn from the best. So when it comes to growth it’s tempting to take global high-performers like GE, IBM, Shell, or BMW as role models and look for opportunities outside the home markets.
In the future customer service will become increasingly savvy about how to deal with issues early on, even preventing them. Mobile technology, sensors and voice recognition will allow companies to communicate
Aggressive moves by airlines to migrate frequent flyer metrics from miles flown to dollars spent have caused bargain-hunting road warriors worldwide to whine about “disloyalty programs.” A PriceWaterhouseCoopers
Google Flights has been revamped this week and it is the fastest flight price search website that I have used so far. Like many other travel websites, Google Flights will show you a range of fares and
Last week's "Super Bitch" billing incident, the latest in a string of customer service horror stories for Comcast, could cost the cable giant a lot more than one unhappy subscriber. The company's proposed
I have read two books more than a 100 times, for different motives and with different consequences. Hamlet I read a 100 times for my dissertation, The Inimitable Jeeves by PG Wodehouse a 100 times for