Babu Chimata

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The Entry-Level Health Care Jobs Men Are (and Are Not) Taking

Since the 1970s the United States has shifted away from a manufacturing economy and toward a service-sector economy. This shift has been difficult for many workers, but especially for working-class men, who have been hurt by the loss of manufacturing and production jobs that have traditionally …

How to Establish a Meeting-Free Day Each Week

One tweak to your weekly schedule could make the difference between confidently accomplishing your strategic objectives and scrambling to keep up with the day-to-day. That simple change? Having a meeting-free day.<p>Establishing one day with no meetings is a technique that I used throughout 2016 to …

What Trump Understands About Using Social Media to Drive Attention

Throughout the recent U.S. presidential campaign, commentators of all political stripes urged Donald Trump to give his Twitter account a rest. He ignored them, bypassing mainstream media in favor of a technology that continued to deliver his provocative messages directly, frequently, at all hours, …

How Our Hotel Used Data to Make Our Laundry Service Glamorous

In early 2016 some numbers surfaced at a few of the Dorchester Collection’s luxury hotels that caught leadership’s attention: Complaints about our laundry service were on the rise, as was the cost of compensating guests for damage to their clothes.<p>One hotel had to replace a fabulously expensive …

Harvard Business Review: Management Tip

August 12, 2017<p>February 4, 2018<p>September 29, 2017<p>March 6, 2017<p>December 20, 2016<p>November 28, 2016<p>December 24, 2017<p>November 21, 2016

The Right Way to Start a Meeting

We all know there’s a price to pay for a making bad first impression: A limp handshake conveys low confidence; a wrinkled suit makes you seem lazy; oversharing comes across as emotional instability. But do you ever think about the first impression your meetings make? Frequently restarting meetings …

The Medici Effect, With a New Preface and Discussion Guide: What Elephants and Epidemics Can Teach Us About Innovation

Description<p>Publication Date: <b>March 07, 2017</b><p>Why do so many world-changing insights come from people with little or no related experience? Charles Darwin was a geologist when he proposed the theory of evolution. And it was an astronomer who finally explained what happened to the dinosaurs. Frans …

How Blockchain Applications Will Move Beyond Finance

To understand the transformation that’s being brought about by blockchain technology, it’s useful to start with its largest implementation to date: bitcoin.<p>In the fall of 2014 my colleague Catherine Tucker and I conducted a large-scale experiment at MIT, in which 4,494 undergraduate students were …