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Why the AI chatbot hype is hitting a rocky reality

Grumbles about generative AI's shortcomings are coalescing into a "trough of disillusionment" after a year and a half of hype about ChatGPT and other bots.

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    • Artificial Intelligence
    • Technology
    • Chatbots
    • Generative AI
    • ChatGPT
Why the AI chatbot hype is hitting a rocky reality

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11 stories in this Storyboard

    The big picture

    AI is still changing the world — but improving and integrating the technology is raising harder and more complex questions than first envisioned.

    AI chatbot letdown: Hype hits rocky reality

    AI chatbot letdown: Hype hits rocky reality

    The hurdles are everything from embarrassing errors, such as extra fingers or Black founding fathers in generated images, to significant concerns about intellectual property infringement, cost, environmental impact and other issues.

    Between the lines

    A year ago, boards were pressuring CEOs to find ways to adopt generative AI as quickly as possible. Now, many are finding that promising early experiments have proven tough to scale. Plus, some leading startups of generative AI's first wave are falling by the wayside.

    Stability CEO resigns from generative AI company

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    Read the latest stories by our experts on AI technology:

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