Adrian Wong

56 Flips | 3 Magazines | 33 Likes | 3 Following | 15 Followers | @awong209 | Keep up with Adrian Wong on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Adrian Wong”

Chick-fil-A is beating every competitor by training workers to say 'please' and 'thank you'

The chicken chain is statistically the most polite chain in the restaurant business, according to a QSR Magazine's annual drive-thru report released on Monday.<p>Employees at Chick-fil-A were the most likely of the 15 chains surveyed to say "please" and "thank you," and to smile at drive-thru …

Guest post: What to do when your blog goes viral

The following is a guest post by Lana Richardson. Her bio is at the end. Be honest. Every time you hit publish on a brand new blog post or piece of …

Why the Golden State Warriors Are So Good -- and What Your Team Can Learn From the NBA Champs

5 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>The Golden State Warriors have been the talk of the NBA this season, as they attempt to defend their championship from a year ago. They are on pace to break the all-time single-season win total of 72, held by the 1995 to 1996 …

Basketball

9 Smart Reasons You Need to Be Using Facebook Ads Now

Here's why Facebook ads will make your business extremely successful in 2016.<p><b>Editor's note:</b> <i>"The First 90 Days" is a series about how to make 2016 a year of breakout growth for your business. Let us know how you're making the First 90 Days count by joining the conversation on social media with the</i> …

Social Media

This 16-Year-Old Business Phenom Tells You How to Create Lifelong Brand-Loyal Consumers

Pay attention to what this teenager has to say about marketing to Millennials.<p>When a 16- year-old business tycoon reaches out to you on Twitter, you pay attention. I was instantly impressed with Connor Blakley, both when I chatted with him on the phone and when I recently met him in person.<p>At age …

Public Relations

How Marketers Are Dealing With Short Attention Spans

Consumers' attention spans are at an all-time low - and marketers need to adjust their strategies to meet that reality<p>Consumer attention spans are shorter than that of a goldfish - no joke. This decrease results from a number of factors, but most significantly from the increase in smartphone use …

Marketing

13 Social Media Predictions for 2016

Every year, in the ever-accelerating ecosystem of social media and sports, is the year of ‘something.’ It was all about engagement, then visuals, …

Social Media

Restaurants have 6 menu tricks to get you to spend more money

Restaurant consultant Aaron D. Allen broke down exactly how restaurants try to influence decision making using menu design in a recent LinkedIn post. Allen reveals that nothing on a well-produced menu is random. Instead, everything from colors to the material on which the menu is printed …

The Science of Going Viral

Have you heard about that viral video that everyone is talking about? You know the one, it's the YouTube video featuring cats doing the Harlem Shake …

These Are Google's 5 Keys to Becoming a Success

Some people succeed at Google. But not everyone. What makes the difference between the winners and the rest?<p>Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.<p>I sometimes get the feeling that Google tries to hire all the world's clever people and …

realworld

How to Build an Accurate Product Roadmap with Customer Feedback

Customer experience is everything at Help.com. If our customers aren’t happy, we aren’t either. One of the most important parts of customer success …

Lessons Every Startup Can Learn From the Hotel Industry

With technology, products are being built faster and cheaper, but to succeed, those same products need to be delivered with a five-star hotel customer service focus.<p><i>"Are there any barriers to entry in your market?"</i><p>Founders of tech-enabled startups, particularly those that are disrupting industries …

Customer Service

3 Time-Management Tips From Twitter and Square CEO Jack Dorsey

The co-founder of Twitter and Square was named permanent CEO of one company and announced plans to take the other public.<p>Step aside Elon Musk, there's another CEO superhero in Silicon Valley.<p>Over recent days, Jack Dorsey was named permanent CEO of Twitter, launched one of the company's boldest …

Time Management

Admitting You Don’t Know, When You’re the CEO

Frank* quite simply doesn’t know what to do. The newly named CEO of a highly regarded publishing company, Frank is a print guy through-and-through. He spent twenty years working his way up through the editorial side, and is excited about the challenge of bringing the company’s great content into …

Leadership

3 Ways to Build Trust at Early Stage Startups

Engineers: better at speaking Klingon than speaking to people<br>Salespeople: bros pounding beers and extra cruelty McDonald’s fries<br>Marketing: destroyers …

What Playing and Coaching Basketball Taught Me About Delivering Criticism

When it comes to delivering constructive criticism, what kind of coach are you?<p>A lot has been written about great coaches-how they recruit, motivate, and lead their teams. But what happens when things aren’t going well: when players make mistakes, teams aren’t giving their all, or leaders won’t …

Leadership

5 Incredibly Effective Ways to Get People to Do What You Want

You can get what you want in life if you follow a few simple techniques of persuasion.<p>We're all in the business of persuasion. We're trying to persuade bankers to give us a loan, the boss to give us a raise, or the family pet to come inside after busting out of the front gate. Almost everything you …

Self-improvement

This is Why People Leave Your Company

When Carly Guthrie was running HR for Per Se, one of the hottest restaurants in New York, the General Manager gave her a piece of advice: “You know, …

The 10 Things You Should Never Tolerate In Restaurants

Some restaurants think they can get away with many things. Why would you put up with them?<p><i>Absurdly Driven</i> <i>looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.</i><p>You spend a lot of money in restaurants.<p>Well, your company does.<p>Why, then, do you tolerate so much more in …

lotofmoney

How to Change Your Mindset to See Problems as Opportunities

Dwelling on problems causes stress and hampers productivity. What if you could train your brain to see problems as opportunities? Here's how!<p>Talk to any successful entrepreneur, or any professional with a positive attitude, and you'll find one key trait in common: all of them have a unique …

Self-help

Panel Says It's Time Fast-Food Employees in New York Receive a Major Pay Increase

2 min read<p>Fast-food restaurants in New York may soon be increasing employee pay – even if the statewide minimum wage doesn't increase.<p>On Monday, a panel organized by the New York state government to study fast-food wages revealed plans to recommend a substantial increase in worker pay to the …

Fast Food

Could The End be Near for Restaurant POS Terminals?

Is restaurant POS heading for extinction?<p>As catastrophic as it sounds, it's actually really exciting. Not in a morbid way, but rather that from the …

Google now lets you order food delivery, straight from search results

Google recently launched a new food delivery option through its search results.<p>The next time you search for a nearby restaurant through Google on your phone, there may be an option to "place an order" in the search results next to the icon of a truck.<p>Once you tap this option, you're then instructed …

fake shack burger

The last time I incubated of future generation of my family, my OB’s office — a place you cumulatively spend a spectacular amount of time over the …

How Au Bon Pain's Executive Chef Puts Her Line Cook Experience to Good Use

4 min read<p><b>Tastemakers</b> <i>is a series dedicated to major restaurant chains' executive chefs and other under-recognized experts who shape how America eats, dishing on what they're cooking, food trends and more</i>.<p>Katherine See may no longer be working the line in the kitchens of some of Boston's most famous …

McDonald's

It's Now Possible to Order Food for Delivery Directly From a Google Search

You can now order food directly from a restaurant's search results on Google. According to a Google Plus post, Google has launched a new feature for mobile phones which links directly to ordering platforms that a specific restaurant works with. If users search for a nearby restaurant on their …

5 Indispensable Tools for Advertising on Facebook

Facebook Ads shouldn't be complicated. Make creation & management easier with these.<p>Facebook Ads are a great tool for small businesses, thanks to their super precise targeting and relatively low costs per click. Still, a lot of the entrepreneurs and business owners I talk to think Facebook Ads …

Facebook Ads

How Warby Parker Took the Risk Out of Its Business

Everyone says entrepreneurs are supposed to take risks. The Warby Parker founders were having none of that, and think you shouldn't, either.<p>Italian company Luxottica pretty much owns the eyewear business, controlling 80 percent of the industry through brands that include Prada, Ray-Bay, and even …

Warby Parker

How to Build Trust | Inc.com